Phone Us Today Reviews 

171
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Absolute scam, never answer the phone goes straight to full message box. Waste of $5,500 thousand dollars. Received 2 phone calls in one month showing on their phonecalls review. Sent an e-mail sa... See more

Rated 1 out of 5 stars

Rude Like many people already said, extremely rude and pushy sales people. Asking us to move into the 21st century? how about you steer away from your old salesmen pushy talks and learn some l... See more

Rated 1 out of 5 stars

Company called “phone us today” tried to call about a job advertisement multiple times now and they never pick up. If this is what it’s like trying to contact them when you’re trying to work for them... See more

Company replied

Rated 5 out of 5 stars

Great experience dealing with the team at phone us today, communicated well and I hit my desired outcome as we discussed and planned. I added some great value towards things I wasn’t clear with and... See more

Company details

  1. Electronics & Technology

Written by the company

Phone Us Today - Australia’s most unique and effective way of establishing your business on the first page of Google emphasising & Promoting YOUR Business.


Contact info

2.8

Average

TrustScore 3 out of 5

171 reviews

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No recent history of asking for reviews

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2.8

All reviews

(171)

1 review in the last 12 months

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Rated 1 out of 5 stars

DONT WASTE YOUR MONEY...

DONT WASTE YOUR MONEY...
MAJOR SCAMMMMMMMMM...
A guy George called me with a lot of BS told me I would at least get 45 calls a week for jobs it’s $500 a month for 3months I didn’t see add on internet for 3weeks and still didn’t receive any calls had to change my bank account as I was told rest of money in next 2 months will be Direct debited form my account... SCAMMMMMMMMMMMMMMM...

17 May 2021
Unprompted review
Rated 1 out of 5 stars

By far the worst service I have had

By far the worst service I have had.
The sales people are criminals. Full of promises with no deliver once they have your money, you are forgotten.
I have not received one job. Not even a single phone call after 3 months paying for nothing.
Scammers. They need to be shut down

8 April 2021
Unprompted review
Rated 1 out of 5 stars

They took my money $1,200.00 and they…

they took my money $1,200.00 and they told me, front page for shore, I waited two weeks ,with no adds on google at all, my company Gate Services Pty Ltd was told at least 140 contacts a week and how would I handle all these new customers. You are a con and I am reporting you to Asic so you can be investigated.
Do not use this company as they are a cheats and dogs. My bank has retrieved the money paid to them as reported them as a con company to the bank.

29 March 2021
Unprompted review
Phone Us Today logo

Reply from Phone Us Today

Hi Adam,

This is your second year with us. So clearly you wouldn't have renewed if we didn't deliver the service and guarantees. As per comments in our system, this year you have taken the option of us creating a landing page for your account. We have not received any artwork i.e (pictures, logo and list of services) from you to begin this process and have been chasing you to amend the issue. How can we send you live if we have no artwork/content to display? I have tried calling you 5 times today as well but your phone is switched off which makes this whole process more difficult. Therefore we cannot proceed with your campaign unless you work with us to get the artwork design done as previously discussed. We do not appreciate your feedback as we feel its a false representation of our company agenda. If you have the time to do reviews...you have time to contact us on 1300972191 (which you have not done either) and actually take the next step to getting you live.

Kind regards

Rated 1 out of 5 stars

Untrustworthy

I thought they were all right even though we did not receive any business calls of any description over the time we were with them they rang me up and said would I like to cancel the contract I said yes they continue to take money out even though I asked them not too and that it was finished and when I try to ring them I get someone on the line who hung up quickly. I was sure of the number as I checked numerous websites they are total scam.

8 March 2021
Unprompted review
Phone Us Today logo

Reply from Phone Us Today

Hi Alison,

We have tracked your details in our system. FYI we do not have a procedure here where we randomly contact current clientele and offer cancellations. There are is no log correspondence under your account describing this ever happening. Your account is still active until November this year and no request for cancellation has been made. You also mentioned you called in to handle the matter and a female hung up on you. However we only have males working in our customer service division. I suggest you give the right company a call to handle the matter. 1300-972-191 and ask for Jazz or Ian.

Hope weve been helpful. Kind Regards

Rated 1 out of 5 stars

What a con the whole thing

I gave bad review then 5 good ones come up when you look the names of business they don't exist the whole thing is one big con I had money taken out my account without owing money then I complained I get taken off Google they are a rip off
DONT USE Phone us con job

12 February 2021
Unprompted review
Phone Us Today logo

Reply from Phone Us Today

Hi Matt,

We are very concerned regarding the issues you're having. However, we have no one in our system that goes by the name of Matt or Matthew Ward?? would you be kind enough to let us know your company name so we can track you on our database and help amend the situation? Otherwise we would be lead to believe this is a fake review which does not reflect our company objective.
Dee

Rated 5 out of 5 stars

Very good ongoing relationship

I had a very good experience with these guys from the original phone conversation to now a very happy client for over three years. Very rarely do I find my contact details lower than the top two locations on the google page when I search for plumbing in the suburbs that I am paying for.

11 February 2021
Unprompted review
Rated 5 out of 5 stars

I will happily recommend Phone Us Today

Phone Us Today has been managing my Google account for 5 years running now. Each and every year they have delivered on their promise and the results and calls keep coming. I would happily reccomend them to anyone needing Google advertising.
Emergency Pest Control

11 February 2021
Unprompted review
Rated 1 out of 5 stars

Not Professionals and Racist

Rang our business today to try and get us to sign up and the caller, sounded like he was drunk. In his speech was racist and unprofessional. Could not even announce our suburb correctly.
Told me he was a partner business of Sensis who look after our whole account, but could not tell why he would then be ringing separately to them to get further business?

19 January 2021
Unprompted review
Phone Us Today logo

Reply from Phone Us Today

Hi Phil,

We don't have a consultant by the name of Mark in our sales team. Is it possible you have us confused with another firm? We are indeed in partnership with Google. However, Sensis is Yellow pages who is our competitor in the market. We'd like to clear this matter as we feel its a false representation of our company ethics and objectives. Please feel free to contact us on 1300-972-191 or access our website on www.phoneustoday.com.au which conveys what we actually do.

Rated 5 out of 5 stars

These guys are the best

These guys are the best! They set-up my landing page for Google and then when my website was ready, they added it to the account for free! No problems so far - in my second year. Picking up a decent amount of work, very happy! Nathans Painting & Decorating Services.

5 January 2021
Unprompted review
Rated 1 out of 5 stars

Biggest rip off grubs 😡😡😡😡😡

Biggest rip off grubs 😡😡😡😡😡
If you want to get ripped off and be spoken to like you are a piece of crap After they dragged you out of the cooling off period? Sign up with these grubs. I signed up with “RIPUSOFFTODAY” under the impression I was paying $80 a month with up to 200 phone calls guaranteed but could not guarantee I would get all the work due to my pricing or other, No problems, I later find myself paying $228 a month and get not even a single phone call 😡 but anyway,
2 days into signing up,
I called upto 10 tradies that’s with them already and asked them if they got anything from phone us today and they all said not one phone call not one lead.
So I call phone us today straight away to cancel the contract and he said to me it’s only been 2 days you need time and then tried to sell me a website on top saying it will boost the calls. I declined on the website and persisted to cancel and he said try it out for 2 weeks and if you get nothing and still like to cancel he will happily cancel AND refund all the money I’ve spent with them.
BULLCRAP i called back and now they saying f&@k you you ain’t getting crap back but you can cancel the contract with not extra fee! Well let’s see about that!
These grubs reckons they used to work for hipages.
I’ve gotten a lot more work out of Hipages in A day then these grubs can get in 10 years
I’ve ended up spending $800 on a piece of crap 2 min whack up one page art work and $228 a month to get abused in the end.

Dear FUKUSTODAY,
Stop ripping hard working people.

26 November 2020
Unprompted review
Phone Us Today logo

Reply from Phone Us Today

I'm sorry to hear about your experience with our service.
Our Service Guarantee is: Business Name and Number 24/7 on the front page of Google and Exclusivity for your account-meaning we only work with 1 trade per area. I believe these terms were conveyed to you in black and white with our initial email proposal and again reiterated on our compliance call shorty after you joined.
You have also indicated you cancelled 2 days into the campaign which means you did not give us a chance to deliver results for your investment. We do not guarantee phone calls but do have a lot of success with many campaigns across Australia and thus a high renewal rate for over 10 years in the market.
You are welcome to call our service on 1300-972-191 should you wish to discuss your concerns any further or feel free to jump onto our Website: www.phoneustoday.com.au which conveys our Google Partner badge of authenticity.

Rated 5 out of 5 stars

You have done the right thing by me…

You have done the right thing by me Jazz. There were mistakes and you said so, and the mistakes were fixed. Then you made up the damage. I was upset, at first, but what more can a human being want? A new business experiences this. Mine does. If there are people who look after you, that is all you need. We all work to help people. That is the nature of work. Right now is the most unusual year I recall. So there are some errors by people trying not to make them. So long as there is a lot of people making-good those errors, we will all get through this year. So, Phone Us Today, and the support consultant named Jazz, you are a good team and you are helping my business grow. Thank you. Keep expanding. You earned the five stars.

6 November 2020
Unprompted review
Rated 5 out of 5 stars

Exposure and Education

Been out of the freelance game for a little while and found the salesman delightfully insightful with clear and concise solutions for getting back out there. As a VFX artist the more virtual presence I have, the better, so that plus staff that can actually educate you on how to proceed, of course I signed up and I've had only positive results since.
Thanks guys

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Phone us today have made my business…

Phone us today have made my business thrive through this hard time the call centre guy who called me was very respectful and also very nice he explained everything and gave me everything I needed. I highly recommend this company to everyone.. thanks phone us today.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

We've been customers of phone us today…

We've been customers of phone us today for almost 2 years now. I recommend their services to all my mates who are starting up or looking to expand their buisnesses. From 2018 to now we've had a steady rise in calls from online search results leading to a steady growth in work. Cant recommend phone us today enough.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Love these guys

Love these guys! They have well and truly delivered what they promised. They managed to get me to the front page of google. Since since signing up with them, my business has boomed from the amount of calls we are now getting from new customers!!

27 October 2020
Unprompted review
Rated 5 out of 5 stars

PhoneUsToday has been essential to…

PhoneUsToday has been essential to driving organic customers. I've been with them since 2017 and via analytics alone, I've seen a 34% increase in revenue solely from their campaigns.

It's as simple as this. If you are a legitimate business owner, you know the cost/value of acquiring new customers. PhoneUsToday takes care of this for you so you can focus on optimizing other parts of your business (service delivery was one facet that I focused on and this too has allowed me to flourish!)

In these COVID-19 times, I am thoroughly satisfied having PhoneUsToday on my side. I consider them an indispensable part of my team, and really, I'm writing this review so you too can make an informed decision when working with them. It will positively impact your business.

27 October 2020
Unprompted review

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