Phone Us Today Reviews 

171
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Absolute scam, never answer the phone goes straight to full message box. Waste of $5,500 thousand dollars. Received 2 phone calls in one month showing on their phonecalls review. Sent an e-mail sa... See more

Rated 1 out of 5 stars

Rude Like many people already said, extremely rude and pushy sales people. Asking us to move into the 21st century? how about you steer away from your old salesmen pushy talks and learn some l... See more

Rated 1 out of 5 stars

Company called “phone us today” tried to call about a job advertisement multiple times now and they never pick up. If this is what it’s like trying to contact them when you’re trying to work for them... See more

Company replied

Rated 5 out of 5 stars

Great experience dealing with the team at phone us today, communicated well and I hit my desired outcome as we discussed and planned. I added some great value towards things I wasn’t clear with and... See more

Company details

  1. Electronics & Technology

Written by the company

Phone Us Today - Australia’s most unique and effective way of establishing your business on the first page of Google emphasising & Promoting YOUR Business.


Contact info

2.8

Average

TrustScore 3 out of 5

171 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(171)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer service and support

I cannot thank phone us today enough for all of their help whilst setting up my beautician business. They have done a wonderful job with getting me on the front page of google. The customer service and support has been exceptional. Highly recommended.

18 July 2022
Unprompted review
Rated 5 out of 5 stars

Second year now.

Used Phone Us Today for the first time last year. It worked well for us and we have just signed up for another year. They provided us with a good returning deal, and had good customer service. We hope it goes as well the second year!

15 July 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Promised the world when it came to advertising on Google. Our ad wasn’t in the top 2 searches and the areas we requested were not even featured. Not one job in 6 months. The office boy Andrew called to say our cancellation was being actioned and when we tried to provide feedback we were hung up on. Please do not use this company as they just take your money and run.

13 June 2022
Unprompted review
Phone Us Today logo

Reply from Phone Us Today

Hi Chris,

As per our proposal and welcome email, our service guarantee is Front page Google presence 24/7. We showed you several examples of this prior to joining, it is mentioned in both emails sent to you and was once again mentioned in our customer service welcome call prior to campaign launch..We apologize for not achieving top 2 positions, but as a registered Google Partner we do not promise this, but with confidence we can always deliver 24/7 front page presence as well as exclusivity. for further clarification, please refer to www.phoneustoday.com.au or call our customer service line on 1300 972 191

Rated 1 out of 5 stars

SCAM!

Whatever you do don’t use this company… The good reviews are fake. They are the biggest scam I’ve ever heard of, they promise the world but refuse to guarantee anything and cold call people non-stop, wouldn’t stop hassling me until I went with them. I was gullible and thought it was a good idea, we run an electrical business and have had 1 call with no leads over a 3 month period. For $250 a month I’d expect better. This company is a scam hence why they don’t allow there own reviews on Google. Someone needs to shut them down. Other trade businesses have told me this particular company is a rip off as well.

2 June 2022
Unprompted review
Rated 1 out of 5 stars

Waste of money.

Waste of money.

Intentionally misleading in their sales pitch with very poor quality (although very responsive) after sales. Did not deliver any results and when confronted told me they don’t guarantee any results. No clicks and no calls.

19 September 2021
Unprompted review
Rated 1 out of 5 stars

Scoundrels and bamboozling and trickery…

Scoundrels and bamboozling and trickery with regards to keyword association and area do not be fooled these people just want your money no one can guarantee what they offer - storage disappeared for awhile have reopened with improved accountability in 2024

14 September 2021
Unprompted review
Rated 5 out of 5 stars

We have tried many avenues of…

We have tried many avenues of advertising for our business and have found Phone Us Today to be the best in instant response and very simple to communicate with. We have no hesitiation in recommending Phone Us Today to anyone needing instant results.

9 July 2021
Unprompted review
Rated 4 out of 5 stars

I’ve used this company to help get my…

I’ve used this company to help get my website on the first page of google. After trying seo which takes months and months and not even guarantees I’ll be there.

Guys at phone us today get me on google for several keywords that I have been unable to optimise. So thanks for the help and also the customer service to figure out which words work best for my company. Thank you for my first page google service guys.

4 July 2021
Unprompted review
Rated 1 out of 5 stars

Do not waste your money with phone us…

Do not waste your money with phone us today, they will promise you the world, they will say they will get you all this work and target the specific work you want, its all lies, I was with them for 6 months not one call, everything they said they would do was a lie, I tried for months to reach them and could never get a response, they just want your money and to be gone, stay away from these scammers, I dealt with George who was absolutely useless, never got back to me, sold me this idea I would be getting all this specific work I wanted with key words in google but when it came Down to it I had no key words, the guy in the office is of no help either I think he's name was jazz, whenever you need someone there out of the office on leave or whatever the excuse was, what a joke of a business

11 June 2021
Unprompted review
Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. Every time I ask them to stop calling me it results in more calls. I have even spoken to supervisors and told them I don't want to be called anymore and the response was "we will continue calling. Good luck" then they hung up on me.

When I have previously asked them to stop, they spam called me 20 times in a row.

Biggest scammers around and really need to be stopped.

In their typical scammer fashion they tried to mark this review as not about them to get it removed.

Edit to address the reply: Once you are asked to stop calling that should be it, no more calls. I am not confusing you with anyone else. If you wish to verify the statements, listen to your call recordings and check your own records. I am not going to sit here and respond non-stop to you guys about this. I have taken these issues up with multiple "managers" within your company and the response is always the same "You come up under multiple areas so you will get multiple calls" or "your number is listed so we can call you".

I honestly don't get how you guys think continuously calling the same people who have asked you to stop will get you a sale, it really won't. Also, I have provided evidence to your company previously when you guys tried to call me a liar, after I read out the call details, times, dates and numbers to your "manager" the response was the same as always "we are allowed to call as much as we want".

You guys love calling your reviewers liars and trying to play off like things don't happen but the second someone provides evidence or asks you to stop it's the same line of "we can call as much as we want".

I might suggest you change your response within the next 5 business days. You have called me a liar on a public forum for something that you KNOW is a true statement. I might not be able to legally do anything about your spam calls but deformation is a BIG thing and I will HAPPILY see you in court for it.

Also, as you guys brought it up... My number IS on the DNCR, however, as your staff have said before you guys don't run numbers against that service. The fact it was on HiPages was an oversight, I have pointed out before that it's my personal mobile and been ignored.

9 June 2021
Unprompted review
Phone Us Today logo

Reply from Phone Us Today

Hi Jeremy,

Your number is in a directory, which means anyone in the general public is welcomed to call you. You are welcomed to place your number on the DNC register should you want to avoid promotional calls in the future..We have not called you that many times and quite often customers confuse us with similar services. Please provide evidence of your accusations otherwise these are false claims.

Rated 1 out of 5 stars

Total crap

Total crap. The only calls I’ve received are from other departments from phone us today trying to get me to “enhance my listing”

The examples they showed me on their sales calls are nothing like what I got from them.

I’m a mortgage broker and they told me it works particularly well for brokers and showed me examples - it was total rubbish. Nothing at all like what I received from them. (Your listing on Google will read “phoneustoday.etc etc not your name or details)

Definitely not worth the money.

1 June 2021
Unprompted review
Rated 1 out of 5 stars

These guys are the biggest scammers…

These guys are the biggest scammers out, only want your money then leave you out to dry. They write there own reviews cause all they are getting back are very poor reviews from real customers. If I could give no star for the rating Thats all they’ll be getting from me. The same guy I dealt with was, sales, customer service and the “big boss”. Make sure you have a signed contract and that all phone calls with them are recorded f it’s recorded only from your end. Scammers, your day will come!!!

31 May 2021
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

Phone us today have helped me grow my business, by assisting with the generation of new leads online, by ensuring I’m on the first page of Google. I appreciate the fact that I have the ability to change the areas I focus in and need assistance in, and that I am able to amend my keywords. I highly recommend this service. It’s reliable, affordable, not too time consuming and has produced results. Will continue to renew and reuse.

23 May 2021
Unprompted review
Rated 4 out of 5 stars

Phone us today have helped me generate…

Phone us today have helped me generate new leads by getting me on the first page of Google for my personal training business. I appreciate the ability to change areas and amend my keywords. This flexibility has also been helpful. I recommend these guys if you need to get up on Google.

19 May 2021
Unprompted review
Rated 1 out of 5 stars

To everyone,

To everyone,

Please do not use these scammers, I have signed up with George . I have not received 1 call & yet they still call me & introduce their company. They have no records that I am signed up with them.

KEEP AWAY & SAVE YOUR MONEY BECAUSE MY MONEY IS GONE .

17 May 2021
Unprompted review

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