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Rated 1 out of 5 stars

Awful ! Do not use ! I’m having to go through my bank for a refund. Was sent an exceptionally poor quality item with a poor quality image (blurred). Photo Canvas kept asking for photos of the... See more

Rated 1 out of 5 stars

Have used them before and no issues with quality. This time my goods were delivered to the wrong address by DHL, I was unable to locate them and have had no help from Photo Canvas or DHL, you cannot p... See more

Rated 5 out of 5 stars

I used a different company at Christmas 'Printerpix' and the quality was appalling. Also took ten days to arrive. I sent photos on the weekend to photo-canvas had superb discussion with Yash via e... See more

Rated 5 out of 5 stars

I was looking for a company which produces photo canvases which are fairly large (120 cm by 50 cm) and flexible in dimensions. This I found in Photo Canvas, which produced a lovely print based on a ph... See more

Company details

  1. Photo printing service

Information provided by various external sources

Design your personalised canvas online in exceptional quality, built to last, by our talented team of 45 in London.


Contact info

2.8

Average

TrustScore 3 out of 5

192 reviews

5-star
4-star
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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service and value

Unlike a company I used recently that turned out to be based in Germany, our large 1.2m canvas arrived quickly, well packaged, well made and with parts to hang it. Will use again.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Disappointed?...........NO WAY !

I had a photo taken last year on my birthday in Dubai and I wanted it enlarged and on canvas. After a long search I found "PHOTO-CANVAS" I picked the option to make it any size and I went for 600 x 1200. I was able to adjust the photo into the size box for the best fit and look. The cost was also fantastic, as some others were almost twice the price.
I ordered it on Sunday night and it arrived on Tuesday afternoon. Amazing!
It was really well packaged with bubble wrap and foil for protection.
When I opened it I was delighted with the quality of the print and the frame on the canvas. It looked awesome. Would totally recommend Photo-canvas for quality and great value

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We used Photo Canvas for a company event and I was so impressed by the puzzles that arrived. They were even better than I expected. What's more, is I needed the puzzles to arrive in a very short time frame, Photo Canvas did everything they could to accommodate this and made it so that we got them in time for the event. I would definitely recommend Photo Canvas to anyone looking for a custom made puzzle!

5 September 2022
Unprompted review
Rated 5 out of 5 stars

At my company

At my company, we were in need of getting great large printed canvases to decorate the office interior and this was great source. I really liked how you are able to preview how you want the design to appear and have multiple options for customizing your signs size and edge wrap style. The prices for the signs were very nice and lower compared to other competitors. Glad that I also had a representative to communicate with about if I want to see a proof or not before submitting a large order.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Great service…

Great service and we were really happy with a print we had which turned up very well packaged and very good quality... Thanks

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!!

I purchased a canvas but wanted to change design and size. Customer support was instant and extremely helpful. Have not received the item as of yet but if the quality is anything like their support, I have nothing to worry about. :)

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

The canvas I ordered was for my daughter's birthday and was a snapshot of her life up to this point. Unfortunately, it was damaged in transit by the courier. Photo canvas.com were brilliant! They immediately reprinted it for me and used extra packaging to ensure it arrived in perfect condition. The customer service personnel were polite and mist helpful. Excellent customer service. Thank you so much.

25 May 2022
Unprompted review
Rated 5 out of 5 stars

I'm happy...

I am pleased to say I had an exceptionally pleasant experience with this company for the production of my humungous 56x36 inches photo montage of my mini-me's baby pics. Firstly, very few companies are breaching these sizes (most stop at a0), but I am also impressed with the fluidity of their platform, at one point it was so smooth, I was convinced I was taking a 'punt' (you know when you're like, hmmm, lets see if this actually comes out as intended, well it did!). I was able to click my way through creating my custom montage with 150 pictures, re-aligning them as I saw fit and not being dropped by the web session. The software they are using is great for uploading all the pics and choosing montage style and border styling and previewing etc, impressive. I got a good will "error" response after checkout to tell me off about my pic sizes being too small or too many (fair play was 225 pics at first :)) but then i re-calibrated with 150 pics and it came out perrfect. Paid for and approved design on early hours of Sunday, delivered by Fedex today (Tuesday!). So me taking the time out of the busy insta-schedule we all live in, means I am well chuffed...Thanks.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

SUPERB PRODUCT

SUPERB PRODUCT. I ordered a large printed tray from PhotoCanvas as a present. They were the only website I could find producing them. I was not actually expecting the result to be so good - the rendering of the photo on the plastic was absolutely stunning. The photo was of a cat. Even the whiskers came out pin-sharp, and the background blur showed absolutely no banding or distortion. The tray itself was sturdy and tough and the finish is faultless. What made much of the experience so good was the ease of use of the online product customisation app. It was a much appreciated present for a family member and went down very well. Thanks again for such a first class product. I highly recommend this company as you do get what you pay for with good communication along the way.

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Better Than Expected

I needed a very large canvas print (60X32) and was skeptical Photo Canvas would be able to do a good quality print for that size. I even emailed them asking if they could do it before I submitted the order. They sent me a sample (via email) and assured me it would be good. To my surprise my canvas print came fast and better than expected. I'm very happy and have received a lot of compliments on it. I highly recommend them.

2 May 2022
Unprompted review
Rated 1 out of 5 stars

I have fed back about the poor quality…

I have fed back about the poor quality of a canvas I ordered and the fact that heads were cut off!! I have had no response. Very poor customer service, will never use again

5 April 2022
Unprompted review
Photo-Canvas logo

Reply from Photo-Canvas

Thank you for your feedback. Let us look into this for you if you can provide your email address and order number? Thank you

Rated 5 out of 5 stars

I had ordered a photo onto canvas which…

I had ordered a photo onto canvas which only took a couple of days to come. Very well packaged and canvas itself well made. Recommend this company who in no time of putting the order in were back in touch to say how they put a nice edging round the edge. Im so happy with my canvas.

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service and amazing work

Had a beautiful custom canvas (size specific to photo) made just before Christmas. I had some issues which they promptly resolved for me and the customer service was amazing. The emails I received were courteous and helpful. The canvas was beautifully wrapped and packaged well and I couldn’t recommend them enough. Will definitely be using them again and the quality is superb. Very sturdy frame and the canvas is beautiful

7 January 2022
Unprompted review

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