Photobox was great, but unfortunately the website for NZ and Australia shut down. You're no longer able to produce books nor order additional copies of the books you created earlier. All access to t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have created calendars with Photobox for several years now, and each year there have been improvements made which have made it easier to create online. Now it's very easy and no hassle. Am very plea... See more
Love using this website to create and send gifts to friends overseas. The price of postage these days makes gift sending very difficult when you live on the other side of the planet from friends and f... See more
For some reason, I had to confirm to DHL staff member where to deliver parcel? Wasn't good timing as I was at a conference. Would have thought delivery address at the time of purchase be su... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is stunning
It is stunning. Hubby loved it. Colours were true and resolution amazing.
My whānau were really impressed by the…
My whānau were really impressed by the product we received from Photobox. The quality of images in the photo diary is fantastic, and my sister loves it so much she's going to keep it as a photo album rather than use it as a 2022 diary! The price was very reasonable, and I would definitely use your services again.
Easy to use. Great quality.
Really enjoyed using photobox. It was easy to use, the layout options were great and I was stoked with the end product. Have recommended to friends and will use them again for my next photobook.
I was much happier with the…
I was much happier with the scrapbooking snaps from Potobox than I had been with my previous provider. The colours of the photographs were more balanced - like the originals and the framing was much better
So simple and love what I received
So easy! So pretty!
So easy to use and such beautiful quality! Was also very quick to print. Love it, can’t wait to order again!
Personalised photo phone case
It didn’t arrive in time for Xmas (New Zealand) but was well worth the wait. Stunning quality will happily purchase more.
Wil purchase again
Never received product so was offered a reprint free of charge. Wasn't aware that normal shipping wasn't tracked.
Despite the difficulties with Covid…
Despite the difficulties with Covid disruption and strict customs guidelines our parcel arrived in New Zealand before Christmas which as you can imagine was a great relief to us. Would most definitely use again
Delivery was a bit delayed but…
Delivery was a bit delayed but understandable due to covid. Very happy with item
Great product!
Perfect in price, size, shipping and service. But book layout controls lack fidelity and controls.
Everything about this was really good, except for one thing, the book editor.
The book editor has some good basic tools to build the layout of the pages, but sometimes I wanted to slightly adjust the layout but had to manually drag the photos one by one. I couldn’t quickly increase or decrease the spacing, I couldn’t select all photos and make them all smaller or larger, or move them together. The text controls were too basic and wish there were was more functionality. They should definitely improve the features of picture and text controls and layout.
Now, aside from that, everything else was great. The prices was really simple and easy and shipping was insanely fast as well and surpassingly got here before Christmas.
The quality of the book was very high. Glad it wasn’t awful.
There was also an insane 60% of at the time so the pricing was perfect.
Be sure to use Photobox again.
The process of creating the book was straight forward and the options available suited my needs.
The only negative was how long it took Australia Post to get the books to me. I paid extra to have the books delivered sooner rather than later but looking at the tracking information the books got "stuck" at 2 different AU Post locations for several days each time when they did not move. Consequently the books were much later getting to me compared with what was scheduled. Maybe Covid was to blame.
product not received
Ordered a personalised case but product has not been received well past the estimated delivery date. Order list says it’s empty when you go on your account aswell but when you check the tracking, it says already shipped. Tried to communicate with the team, no response.
Will no be purchasing from here again.

Reply from Photobox.nz
Excellent speedy service quality…
Excellent speedy service quality product thank you. Also your ordering system is really easy to understand and use.
We love our new calendar
We love our new calendar. The pictures came out great and it was really easy to order.
Love Photobox
Love Photobox. So easy to use. Value for money when you wait for a sale and awesome quality !
Print Safe Area could be Clearer, Otherwise Happy
Print safe area wasn’t really clearly marked in the editor and at times my text is very close (it’s passable but I would have spaced it further away if I’d realised how much of the page was going to be trimmed). Other than that I am very happy with the finished result. This is my second purchase and I will be back.
Was very happy with my mugs
Was very happy with my mugs.
Just wasnt happy with how long they took to arrive.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







