Photoframesandmore Reviews 

276
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the materials and how wonderfully the items showcase their treasured artwork and family photos. Consumers truly love the prompt shipping and mention that packages always arrive carefully wrapped and well protected. Buyers find the website simple to navigate, making the entire purchasing journey smooth and completely stress-free. Some reviewers were not happy with sizing discrepancies, mentioning that certain custom frames did not fit their pictures properly. A few people also experienced unexpected delivery delays and handling issues when parcels were managed through external courier services.

What people talk about most

Product

Consumers find product to be positive, highlighting that frames are well-made, sturdy, and fit their... See more

Quality

People report positive experiences with quality, expressing deep satisfaction with the well-made and sturdy... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly and securely... See more

Order

Users describe positive interactions with order, noting that the website provides clear instructions and... See more

Service

Customers had overwhelmingly positive experiences with service, noting consistently excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered tray frame in black for my painted art work. Painting fits perfectly, all fittings provided, very good quality, delivered earlier than estimated time on order confirmation. My picture looks... See more

Rated 5 out of 5 stars

Have previously used this company on etsy for gifts, however now had reason to do a bigger purchase for our nursery. Messages were replied to really quickly, and they were always really helpful! Place... See more

Company replied

Rated 5 out of 5 stars

I ordered one of their Made to Measure frames recently and I couldn't be happier. I had a couple of questions before ordering that were answered quickly and clearly. The quality of both the product a... See more

Company replied

Rated 5 out of 5 stars

The Frame and the inserts are quality and really display my father in laws WWII medals and his photo in a befitting, professional way . It reminds us that things such as this should be on display, be... See more

Company replied


Company details

  1. #14 of 17 best companies in Picture framing shop
  2. #6 of 7 best companies in Wood frame supplier

Written by the company

Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

276 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(276)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick delivery of 3 large multi…

Very quick delivery of 3 large multi aperture oak frames. The frames were very well finished and it was easy to attach 60 photos of animals taken on a number of safaris to make a wonderful display of Africa memories in our hallway. The oak matches our other furniture beautifully so we are really pleased with the effect. Highly recommend this company.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Very fast service, wide range of frame options, good value. complements my painting. My finished framed picture is on the wall and it looks great - several comments already and its only been up a few days. Will buy again.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Great frames and customer service

I ordered 4 frames. They were delivered quickly and were well packaged. The frames are of a good quality. I love them!
Great post order customer service too. I had an issue with the courier (FedEX) but Katja @ Photoframesandmore was very responsive and kindly dealt with the issue for me.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Tray frame in black

I ordered tray frame in black for my painted art work. Painting fits perfectly, all fittings provided, very good quality, delivered earlier than estimated time on order confirmation. My picture looks like from art gallery. Will be back for more if needed in the future for sure.

29 May 2026
Rated 5 out of 5 stars

All good!

The two frames I ordered arrived quicker than expected, which is always good. I really like the tray frames and they look very well-made. They have clear instructions for mounting your work into the frame. I’m very pleased with them both. Thank you!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

What great frames

What great frames. The polaroid/instax multi-aperture frames have been angreat way to remember family times over the years.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Nicely made and swiftly delivered

The frames were dispatched swiftly and arrived on time, very carefully wrapped and packaged. Each of the frames is precisely the right size, in perfect condition, and their construction is neat. I can see they have been made with care and attention. They are ideal for my artworks, and I am really enjoying them.

5 May 2026
Rated 5 out of 5 stars

Great Service

Very easy to order on website, product received as ordered - very pleased with quality of frame, looks fantastic.

4 May 2026

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