I recently purchase an older second hand studio flash kit. One head decided to go "pfit" one day with smoke issuing from the head. Contacted Phoxene asking if they had power caps. Marc was fre... See more
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Despite being on the other side of the world Marc from Phoxene quickly responded with a quote and availability. The Flash tubes appear to have been sent on the same day payment was made and arrived ve... See more
Company replied
I purchased replacement tubes for my Elinchrom flash heads. Delivery was fast with excellent packaging. I have been testing the tubes for the past 14 days in my studio and they have proven to be excel... See more
Company replied
Perfect fit on Prohead and better price than Profotos original.
Company details
Information provided by various external sources
Phoxene designs and offers flash tubes and protecting domes compatible with the main names of studio flash sets, such as Broncolor, Profoto, Elinchrom, Briese... Phoxene conçoit et commercialise des lampes flash et cloches de protection compatibles avec les plus grandes marques de flashes de studios, comme Broncolor, Profoto, Elinchrom, Briese...
Contact info
7 chemin des hirondelles, 69570, DARDILLY, United States
- +33 (0)4 37 90 02 46
- phoxene@phoxene.com
- phoxene.com
4.8
Excellent
97 reviews
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really smooth service
really smooth service , with quick reply to my email ,I transferred the payment and item was immediately dispatched.
20 September 2018
Unprompted review
Excellent service
Excellent service , so quick and easy to order from them and we are overseas
20 September 2018
Unprompted review
excellent customer service, high quality products
Phoxene combines excellent customer service with high quality products. This is the measure of a company that truly cares about it's customers and reputation. The professional photography rental business I manage buys from them with confidence and I would recommend them to everyone.
20 September 2018
Unprompted review
Reply from Phoxene
Many thanks for your positive feedback Brian!
Best regards,
Marc
Despite being on the other side of the …
Despite being on the other side of the world Marc from Phoxene quickly responded with a quote and availability. The Flash tubes appear to have been sent on the same day payment was made and arrived very quickly and well packed. The specific flash tubes I bought were very difficult to find elsewhere and were most reasonably priced. In a world of obsolescence it's nice to find a company helping photographers to extend the life of very useful gear.
11 September 2017
Unprompted review
Reply from Phoxene
Hello Marcus,
Many thanks for your positive feedback! Always a pleasure to help,
Please contact me if you need anything else for your Profoto 600 heads,
Best regards,
Marc
fast and efficient service
fast and efficient service. great communication and follow up
11 July 2017
Unprompted review
Reply from Phoxene
Hello Peter,
Many thanks for your feedback!
Best regards,
Marc
Fast and correct
4 July 2017
Unprompted review
Reply from Phoxene
Hello Adam,
Many thanks for your positive feedback!
Best regards,
Nagyon köszönjük a pozitív visszajelzést!
Üdvözlettel,
Marc
EXCELLENT SERVICE AS ALWAYS
12 June 2017
Unprompted review
Reply from Phoxene
Hello Colin,
Many thanks for your feedback about our services & our domes for Broncolor heads - Always a pleasure to work with you !
Best regards,
Marc
Thank you very much for the quick and …
Thank you very much for the quick and excellent service.
30 May 2017
Unprompted review
Reply from Phoxene
Hello Akiss,
Many thanks for your feedback on Trustpilot !
Best regards,
Γεια σας Akiss,
Πολλές ευχαριστίες για τα σχόλιά σας σχετικά με το Trustpilot!
Τις καλύτερες ευχές,
Marc
Excellent products at reasonable …
Excellent products at reasonable prices. Will be doing lots of future business.
24 May 2017
Unprompted review
Reply from Phoxene
Hello Andrew,
Many thanks for your very positive feedbacks about our items!
Best regards,
Marc
very good contact
very good contact, fast delivery and very good quality.
15 May 2017
Unprompted review
Reply from Phoxene
Hello Ernest,
Many thanks for this positive feedback !
Best regards,
Marc
Great service!
These guys know what they do- great products and very helpful customer service! Not many companies like this in todays corporate world, especially if you're pro photographer doing some custom studio gear..
9 May 2017
Unprompted review
Reply from Phoxene
Hi Peter,
Many thanks for your positive review on our Trustpilot page !
Best regards,
Marc
I received immediate assistance with a …
I received immediate assistance with a few questions about my purchase. My package arrived unbelievably fast, packaged perfectly.
25 April 2017
Unprompted review
Reply from Phoxene
Hello David,
Many thanks for your positive feedback, I'm sure you'll enjoy using our items !
Best regards,
Marc
Thank you phoxene
Fast quote, shipped right after I paid, couldn't be happier.
Thank you
14 February 2017
Unprompted review
great fast communication and helpful.
great fast communication and helpful.
shipping was fast, packaging was greatvand secure
15 November 2016
Unprompted review
Exceptional customer service
Customer service is exceptional. Superb communications.
Really appreciate your kind help and expertise.
Thank you :-)
30 September 2016
Unprompted review
First of many purchases with Phoxene
Excellent customer service, fantastic quality product, fast shipping.
All communications with Phoxene were professional and helpful. Product is of the highest quality, well packed and arrived promptly. Very happy customer.
6 August 2016
Unprompted review
my experience whit Phoxene
The communication and attention was second to none.
The items were properly packaged and delivered in a shot time.
Prices were reasonable compare to the flash manufacturer.
Highly recommended.
19 July 2016
Unprompted review
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