Picks Travel Ltd. Reviews 219

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability. Many people appreciate the clear and constant communication, which keeps them informed throughout their journey. Reviewers frequently commend the staff for being friendly, professional, and helpful. They often mention that drivers are punctual, courteous, and make the travel experience smooth and stress-free. The vehicles are also noted for being clean and comfortable.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional airport transfers and efficient... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had another exeptional airport transfer from Picks travel.Daniel kept us informed by text message of his arrival at the airport.He was on time,courteous ,helpful and chatted to us on our journey ho... See more

Rated 5 out of 5 stars

Highly recommended and top of our list next time we are in the Liverpool area...easy to book from a distance. A long journey made totally stress free by the level of personal service given - despite... See more

Company replied

Rated 5 out of 5 stars

Top rated experience from start to finish. Rapid call back. Efficient service with great communication. Arrived spot on time with clean vehicle. Extremely happy and will use again.

Rated 5 out of 5 stars

We can't speak highly enough of our experience and will surely prioritize this place when we're back near Liverpool. Booking from afar was a breeze, and although our trip was long, it was completely h... See more

Company replied


Company details

  1. Airport shuttle service
  2. Disability Transportation Service
  3. Minibus taxi service
  4. Taxi service
  5. Transportation service

Written by the company

Picks Travel is a Liverpool-based private hire and airport transfer company providing reliable, pre-booked transport across Liverpool and the surrounding areas. We specialise in airport transfers, long-distance journeys, and planned local travel for private and business customers. All journeys are pre-booked at fixed fares, with professional local drivers and live flight monitoring included for airport arrivals. This allows us to time pickups accurately and remove the uncertainty that often comes with airport travel. Customers choose Picks Travel because the service is straightforward and dependable. Bookings are clear, communication is consistent, and drivers arrive when they’re expected. Whether it’s an early-morning airport departure, a late-night arrival, or a return journey home, our focus is on making the journey run smoothly from start to finish. Our drivers are licensed, experienced, and familiar with Liverpool and the surrounding areas. Local knowledge plays an important role in reliable journey times, efficient routing, and a calm, professional experience for passengers. We work with local residents, visitors to the city, and businesses that need transport they can rely on. Many of our customers book with us again because they value punctuality, clear pricing, and the reassurance of a pre-booked service. Customer satisfaction and trust are central to everything we do, and we take pride in providing a service that people feel confident using time and time again.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent transfer service from the…

Excellent transfer service from the lads at picks travel, very friendly and efficient staff, we would definitely book our airport transfers with them again.
Brian, Dublin

19 February 2022
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Brian for lovely review

Rated 5 out of 5 stars

Reliable and Professional

Great service from Picks Travel, very professional and excellent communication. I had to change the time and date of my return and everything was seamless as usual.

17 February 2022
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Always a pleasure Paul

Rated 5 out of 5 stars

On Time

On Time
Knowledgeable Driver
Safe
Clean and excellent transport
Will use again

14 February 2022
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Carl see you again soon

Rated 5 out of 5 stars

Top class service from Ian

Top class service from Ian. Great communication from start to finish and always on time. Would highly recommend Picks travel and will definitely be using them again when I am back over in the UK. cheers Ian.

12 February 2022
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Ronan for lovely review

Rated 5 out of 5 stars

I was on my own travelling

I was on my own travelling, not only did Ian provide an excellent efficient service, he also made me feel very safe!
Will definitely be recommending, and using again!

11 February 2022
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks for lovely review Alison see you again soon

Rated 5 out of 5 stars

GREAT SERVICE !!!!!…

Great service …first time using Picks Travel…will most definitely be using again …very professional great communication turned up on time ,driver was very pleasant & helpful

8 February 2022
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks for review John glad you enjoyed our service

Rated 5 out of 5 stars

The most reliable service available in…

The most reliable service available in Liverpool , never late but always early which is what every customer should want. Top bloke aswell which always helps.....an easy 5 star service for me

7 February 2022
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Johnny always a pleasure

Rated 5 out of 5 stars

Reliable and friendly

As always,, fantastic service. Thanks Ian

7 February 2022
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Sam nice to finally meet you, see you again soon

Rated 5 out of 5 stars

Great service

Spoke to Ian regarding pick up after Christmas Do from Town. Had to change time and outside of 24 hours no problems. Turned up as asked, nice hassle free trip home. Saving me ,£50 on hotel room
Thanks Ian will use again

17 December 2021
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Justin nice chat we had

Rated 5 out of 5 stars

Excellent service

Excellent service. First time using airport pickup will always use Picks in future.
Easy to book and reassurance given.

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Reliable

Friendly, efficient and reliable service. Highly recommend.

28 November 2021
Unprompted review
Rated 5 out of 5 stars

Ian is a brilliant bloke

Ian is a brilliant bloke, on time there and back. Even waiting for us at terminal 3 when we where supposed to land at terminal 1.
Just going to book him again now.

26 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service Ian arrived early for our pick up to Manchester would definitely use again and would highly recommend

31 October 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. Honest, reliable service with great communication. Ian went the extra mile to get us to the airport on time when our original driver wasn't available.

31 October 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Early arrival, excellent car and friendly driver. Overall excellent service. My go to airport taxi!

23 October 2021
Unprompted review

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