Piktochart Reviews 

There was a mishap and I lost all of my work that I took days on for a final project in college, and they made accommodations to get my account back so I could download my work again. I would have failed the class if they didn’t do that. I am very grateful you all have such a great team!!

The support helped my students and me. So far, this website demonstrates care and listens to its consumers.

Had issues at first with the site but the Customers Services were incredibly prompt and kind. Helped me out and came up with a solution. I am going to leave 4 stars for the initial issues I had with it but if I could just rate the customer experience I would give it 5.

I just love how nice the employees were when i lost my project. and they gave me more time for free and they were very generous and understanding. i love this company.

When I had trouble accessing my account for a project, they were sure to go out of their way to help. Although it was a little difficult at first, they did help it what I needed. My advice is don’t be afraid to ask for help!

I really enjoy using Piktochart to create various types of content. Piktochart works well for making reports, presentations, and social media graphics. The Piktochart interface is user-friendly, and the templates are great. I can create professional-looking designs with Piktochart, even though I don’t know much about design.

I used to rely on Canva all the time, but now I primarily use Piktochart for this kind of work.

Piktochart is my main choice for this.

The support team at Piktochart is very friendly. They respond quickly when I need assistance.

The free version of Piktochart has some limitations. Still, I'm satisfied with it. Piktochart is a good option for anyone who wants to create visual content quickly and easily.

I love Piktochart! It’s simple to use, and their support team is super friendly, helpful, and quick to respond.

Piktochart is super easy to use and makes creating professional visuals really fast. Their support team is also very helpful! I highly recommend it!

Excellent Customer Service, Fast responses, and App is very easy to navigate, My wife can use it from school works!

Great experience! Helps me a lot in working School presentations and infographics for our school programs. Easy to navigate, and good looking ready made templates.

customer support has been so quick in giving me a solution to my issue. the platform is also very easy to use and was able to test out the AI tool! good experience so far

companies have glitches, and for the first time ever the download feature wasn't working. I reached out for support and Lamita said it was a system error. When I explained I had a deadline to get the creative out, she downloaded and emailed to me. Now THAT IS WHITE GLOVE Customer service.

Alexa helped me a ton

I have been using Piktochart for more than 10 years, and it has consistently been an excellent tool. What I particularly appreciate is how the platform keeps evolving — they continuously improve features and regularly integrate new functionalities. The recent AI features, in particular, are very practical and genuinely useful in day-to-day work.

However, what truly sets Piktochart apart is their outstanding customer service. Whenever something is unclear or goes wrong, their team responds quickly and effectively.

A recent example says it all: I accidentally selected a business environment while I am a solo user, which resulted in an unexpected charge of nearly €700. As soon as I contacted them, they immediately understood it was a mistake and refunded the full amount without any hassle.

That level of trust, understanding, and responsiveness is rare — and it reflects the true quality of the organization.

Easy to use and produced a quality pamphlet rather than paying an advertising or printing firm to make one. We are a small company that doesn't need something complex or expensive to inform community members about our company and what we are working on.

The Piktochart team is always very responsive to questions, concerns and any issue that you need help on!

I had an issue with an assignment recently and the staff at Piktochart identified the issue and totally saved the day. The customer service I received today was genuine and absolutely stellar. Thank you so much!

I only wanted to use it to make an infographic for my school assignment. They did not make the policy clear that after the 7-day free trial, everything including the visual created is deleted. The price for me as a student is just too expensive to afford for. To clarify, my studies do not require me to frequently do up things like infographics or banners. While they did say that they sent emails to remind to subscribe, i was completely unaware that my work would be deleted.

Piktochart is an excellent tool to handle various documents resulting in a high value output. Take the required training to understand how the tool works and you'll find that it is one of the best tool in the market for its purpose.