Piktochart Reviews 

I’ve been using Piktochart for a few months now, and I can honestly say it’s a game changer! As someone who doesn’t have any formal graphic design training, Piktochart makes everything so easy. The templates are beautifully designed, and the drag-and-drop editor feels intuitive and simple to use.

What really surprised me, though, was their customer support—they’re amazing! I had a question about customizing a template, and their team replied almost instantly with clear and helpful advice. You can tell they genuinely care about their users.

Piktochart is by far an amazing editor, and the support team is excellent. They really seek to solve your problem and provide the best solution possible in the shortest amount of time. It is extremely unfortunate to find out that they are now becoming pay-to-use software, but the fact that they are still giving a 45-day grace period just proves that Piktochart strives to give the best experience to all users.

I couldn’t access my account because for some reason my email account got deactivated. Your colleagues were very patient in changing the email address into one where I had access to the inbox. Many thanks!

Tricky. You can only make 2 download for free and after you have to pay a lot of money. So you lose a lot of time for nothing.

This program is not for me. It just wasn't what I was hoping for. Unfortunately, when my auto-renewal date was coming up, I was unable to login and it auto-renewed. They sent an email with a link so you can easily CANCEL your account AFTER it auto-renews (without even logging in!). But they cancel it for the FOLLOWING YEAR. When I reached out and requested a refund, they said Nope - terms of agreement are clear, NO REFUNDS. Seems like they are planning to get an extra year out of all customers since you can cancel your account without logging in after it renews, but you can't cancel it without logging in before it renews.

Customer service is fantastic and very quick to respond. Customer support is very helpful in assisting with customer concerns and they are very respectful! As a customer I truly appreciate this and will continue to use this platform for presentations.

Piktochart provides excellent tools and services to create visual content easily and professionally. What I appreciate the most is their quick and efficient customer support: I had a payment issue and it was solved within hours.

Overall, a platform with powerful features and a support team that truly delivers. Highly recommended.

I used Piktochart to help me prepare my executive presentations. It really enabled me to communicate at another level and stand out, both for internal presentations and customer presentations. Great tool!

Platform is easy to use and produces powerful products!

Piktochart is truly a standout company in the world of design tools! They make creating stunning infographics and presentations easy and fun. Their user-friendly platform is packed with features, allowing everyone—from beginners to pros—to craft visually appealing content without needing design expertise. Plus, their customer support is excellent, always ready to help with a friendly touch. It’s refreshing to see a company that prioritizes user experience and continuously updates its offerings. If you need engaging visuals, Piktochart is the way to go!

I agree with the other bad review, I would give a 0 also...I never used the service, and they charged me and under no circumstances will provide a refund. Terrible customer service and poor management.

Piktochart is easy to use. You don't need to take time off from work to learn how to use this software. I highly recommend it!

I would have rated 0 if I could have. I was charged without using this service. I reviewed the service and didnt feel it was something I’d uses I was charged significantly for a ‘subscription’ I was not aware of and was unable to get a refund, despite not using this service. This is like going to a shop and looking at some shoes and being charged for them simply for looking. Awful.

Piktochart is a solid, user-friendly tool that helps me turn ideas into clean, professional visuals quickly. Features are intuitive and keep improving. Best of all, the support team is remarkably responsive and genuinely helpful.

What a great company Piktochart is...I asked them to help me to transfer some presentations from an old account I no longer use and they did it in no time. Aside from that, Piktochart is easy to use and hopefully it will be even better with the incorporation of AI. Thanks for easing my job as a teacher.

quick response and good help without conflict

Piktochart offered so many ways and options to create anything you need for work, students, teaching, and personal life. Thank you for the great options and fun!

Piktochart is an excellent tool for making professional grade visuals quickly. Layout tools and image library are fantastic.

Customer service is top-notch.

I left my old school district and moved to a new one. My email was no longer active hence I could not log in. I had some files that I needed transferred to my personal email account (I also used the product for my Masters degree). They were able to to so with ease!! Love this product for personal use, my resume, and I even have my students use it to create infographics on a topic we are studying!!