Great product!! Waited a bit for it owing to stocking issues but excellent communication from them. Small businesses like this are a must to support. Will definitely buy again.
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Review summary
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I ordered the Spicy Margarita set as a Christmas gift, and unfortunately one of the glasses arrived smashed. I emailed the company honestly not expecting much to be done, but I was completely blown... See more
Company replied
We supplied Pimentae’s bag-in-box Spicy and Cucumber margarita cocktails to our guests at cocktail hour on our wedding day. As the pre-mixed cocktails only need to be shaken over ice and garnished, Pi... See more
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The Pimentae spicy margarita is delicious! The bottle is beautiful too which makes for an overall great experience, pleasing on the taste buds and pleasing on the eyes! Love it! A new favourite to be... See more
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Company details
- #76 of 84 best companies in Alcohol Store
- #33 of 38 best companies in Alcohol Manufacturer
- #3 of 3 best companies in Cocktail Bar
Written by the company
Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.
Contact info
80 Palewell Park , SW148JH, London, United Kingdom
- hello@pimentaedrinks.com
- pimentaedrinks.com
4.4
Excellent
235 reviews
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This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
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Staff have no idea on stock delivery.
Wanted to purchase the spicy margarita gift hamper as a Christmas gift but was sold out. Contacted to ask if expecting more stock and told yes, would be in end of that week. Waited… no update. Contacted again, said end of next week now. Waited again… no update. Contacted for third time, told would not be until start or January. Start of January, still no update. Contacted again and told - probably not until February. Staff seem utterly clueless to on stock levels and delivery times. Whilst I appreciate Christmas is a busy time of year, don’t tell a customer you are expecting a delivery of the product they want in a few days when it’s actually months/you have no idea.
16 January 2025
Reply from Pimentae
Hi there,
Thank you for sharing your experience, and we're truly sorry for the frustration caused. We were restocking during that period but unfortunately sold out within hours each time, which led to delays and miscommunication on our end. We completely understand how disappointing this must have been and apologize for not managing expectations better.
We’re reviewing how we communicate stock updates to ensure this doesn’t happen again. Thank you for your patience, and if there’s anything we can do to make this right, please let us know.
Reply from Pimentae
Thank you so much! 💖
Reply from Pimentae
Thank you so much Jenny 💖
Reply from Pimentae
So happy to hear this! Thanks Suzanne ❤️
My order arrived the next day and was…
My order arrived the next day and was delicious.
31 October 2024
Reply from Pimentae
Thank you Jenny, we are glad you enjoyed the Margaritas!
Delicious and packs a punch!
We have re-ordered about 4 boxes of both the Tommys and chilly margarita tins. Perfect every time!
28 October 2024
Reply from Pimentae
Thank you so much Becky, we are so glad you love the cocktails
The most delicious canned margarita I…
The most delicious canned margarita I have ever had. Fact.
Fast, great service.
Highly recommend
29 October 2024
Reply from Pimentae
We're so happy to hear this! Thanks Kerry 💖
Delicious spicy marg
Delicious spicy marg, perfectly pimped up with a wedge of lime and a chilli.
26 October 2024
Reply from Pimentae
Thank you and the perfect way to drink! 😍
Wonderfully delicious
As a long-term margarita lover I was a little dubious about trying a can of ready-made margarita but I couldn’t have been more wrong. These Pimentae margaritas are fantastic and really hit the spot. The only thing I was sad about was the size of the can…it should’ve been bigger as I wanted more!! I highly recommend Pimentae margaritas, I’ve even branched out and tried the spicy version and I love it!
2 October 2024
Reply from Pimentae
Thank you so much for your lovely review! 🥰 We’re thrilled to hear that our margaritas exceeded your expectations—especially as a long-time margarita lover! It means the world to us. 😊
We totally get what you mean about wanting more—our cans are designed for the perfect single pour, but we’re so happy you’re loving them (including the spicy one! 🌶️). Your support really makes our day, and we can’t wait to keep serving up the margaritas you enjoy!
A revelation!
I had never come across the brand before until I was given a single cocktail when visiting a store on regents street. Suffice to say, after said cocktail I was hooked, having always loved a spicy margarita but never being motivated enough to make them at home. I also bought the cucumber and elderflower cocktails, and whilst pleasant, I think I will stick to ordering the spicy margarita in the future.
27 September 2024
Reply from Pimentae
Wow, thank you so much for sharing your experience Julia! We’re thrilled to hear that our spicy margarita hooked you in—it’s definitely a fan favourite! 🌶️ We totally understand your love for it, and we’re so glad you enjoyed it during your visit.
We appreciate you trying the cucumber and elderflower cocktails too! They have their own unique charm, but we get that the spicy margarita has a special place in your heart. Thanks for supporting our brand, and we can’t wait for you to enjoy more of those spicy margs in the future!
Highly Recommend! Quick, delicious & aesthetically vibey
Drinks: incredible, up there with high quality hotel cocktails (especially when served as they recommend with ice, decent glass etc)
Service: Came super quickly, pretty much overnight. Didn’t wait long at all.
Love that the cans not only look vibey but that the cans come in a box that’s even more of an aesthetic spectacle for my drinks fridge! Gorgeous! People always ask about them when they see them in my fridge.
30 August 2024
Reply from Pimentae
Wow! Thank you so much for this incredibly sweet review Laura — you've made our day! 🥰 We're over the moon that you’re loving our drinks, and comparing them to high-quality hotel cocktails is just the cherry on top (or should we say lime on the rim? 😉)
Reply from Pimentae
Thank you so much Kay 💖
Delayed delivery but now resolved
8 days after £100 order. No sign of product yet. 2 messages to contact them and no response. On plus side, have had product previously and was nice.
Update: They’ve now been in touch and all is well. Excited to receive my order as their margs are excellent
30 August 2024
Reply from Pimentae
Hi Rahul,
We're really sorry to hear about the delay with your delivery and the issues with communication. We understand how frustrating this must be.
We wanted to let you know that we’ve replied to your email and have sent out a replacement order for you. You should receive it shortly.
Thank you for your patience and for your kind words about our product. If there’s anything else we can do to assist, please don’t hesitate to reach out.
Just OK.
The company was great. Good communication. Great delivery time. The product? OK. Kina too high a price for what would be better made fresh. So easy to make. But glad i tried it. Won't be purchasing again.
31 August 2024
Reply from Pimentae
Hi Robert,
Thank you for taking the time to share your feedback. We're glad to hear you were satisfied with our communication and delivery.
We're sorry to hear that the product didn’t quite meet your expectations. We strive to create bar-quality cocktails, which is why we use fresh lime and other high-quality ingredients. We understand that everyone has different preferences, and your comments are valuable for us to consider.
If you have any specific suggestions or concerns, we’d love to hear them. We appreciate you giving us a try and hope you might consider us again in the future 💖
Amazing!
Ordering was easy. Delivery was quick and on time. The cocktail itself was very tasty. My personal preference is to have it a little spicier but that's my taste, it doesn't take away from the quality of these drinks.
My only slight negative is the price. The price point makes this a treat rather than a weekly purchase.
31 August 2024
Reply from Pimentae
Hey Adam,
Thank you so much for the wonderful review! We’re thrilled to hear that you found the ordering process easy, the delivery prompt, and the cocktail tasty.
We appreciate your feedback on the spice level and the price. We always aim to deliver high-quality cocktails and understand that everyone has their own preferences. Your input helps us keep improving.
Thank you for considering our drinks a treat, and we’re so glad you enjoyed them 💖
Gorgeous little cocktails
Gorgeous little cocktails! Very refreshing and taste amazing. I loved the cucumber one and have since reordered...
30 August 2024
Reply from Pimentae
Thank you for the lovely review Ann! We’re so happy to hear you enjoyed the cocktails, especially the cucumber one. 😊
Thanks for reordering — we can’t wait for you to try more! 🙌
Poor Customer Service
Wrongly Placed and order for bottle instead of cans , dropped them email and insta messages after 5 mins of ordering still no one responded back. Bottle got delivered , asked them if they can replace it and no response back.
7 August 2024
Reply from Pimentae
Hi Akshay,
We're really sorry to hear about the mix-up with your order and the delay in our response. We completely understand how frustrating this must have been.
Unfortunately, because Pimentae drinks are perishable and due to food safety regulations, we’re unable to accept returns or exchanges. We wish we could offer a solution in this case.
Thank you for bringing this to our attention, and again, We're truly sorry for any inconvenience this has caused.
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