Nice products
Nice products, granddaughter collects these and loves them.
20 March 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Your online webstore for all things horse toy and collectibles. Gifts for horse people, by horse people!
Contact info
Unit 82A James Carter Road, Mildenhall, Bury St. Edmunds, IP28 7DE, IP28 7DE, Mildenhall, United Kingdom
- 07396959352
- contact@pinehavenponies.co.uk
- pinehavenponies.co.uk
Lovely customer service
1 December 2025
Unprompted review
Brilliant service from start to…
Brilliant service from start to delivery.......delivered in 5 days as was ordered over weekend. 😊😊
21 November 2025
Unprompted review
The mule arrived perfect and few extras…
The mule arrived perfect and few extras were amazing
Thank you
17 January 2025
Unprompted review
Reply from Pinehaven Ponies Ltd
Hi Kimberly!
We are so pleased you liked your order, thank you so much for the review :)
Christmas gifts
Ideal presents for our granddaughter, came well packaged and fantastic customer service and very knowledgeable and understanding staff x
7 December 2024
Unprompted review
Reply from Pinehaven Ponies Ltd
Thanks Liz, it was super-kind of you to take the time to leave us such a positive review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.