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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, most reviewers were let down by their experience overall. Many people found the website and app to be riddled with issues, citing a poor user experience and frequent technical problems like chat getting stuck. Customers also expressed significant dissatisfaction with the prevalence of unauthentic profiles and users engaging in misleading behavior, making it difficult to find genuine connections. The payment system was also a point of contention, with some feeling they had to pay just to discover the site's shortcomings. Some people also felt that the site lacked proper moderation, leading to an abundance of inappropriate content and profiles that did not align with the platform's stated purpose. Reviewers frequently mentioned encountering profiles from foreign countries and individuals who quickly tried to move conversations off the platform or make suspicious financial requests.

What people talk about most

Website

Reviewers highlight negative aspects of the website, expressing significant dissatisfaction. Many customers... See more

User experience

Users describe negative interactions with the user experience. Many reviewers report a high number of fake... See more

Social media

Customers had negative experiences with social media. Many reviewers consistently report that the platform is... See more

Application

Reviewers express significant negative feedback about the app. Many consumers describe it as a "misleading... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues related to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This site is 90% scammers from Africa using stolen photos most of the photos are from porn sites people in the military, models and they are using men photos as well. This site has turned into a soft... See more

Rated 1 out of 5 stars

Very poor user experience. Web app chat gets stuck all the time, iPhone app unavailable. Virtually no check of member profiles - numerous reused or inappropriate photos, verification via ID or e... See more

Rated 1 out of 5 stars

You make a complaint of a real scammer to report them so they don’t fraud others yet pinkcupid supports their side? Their complaint desk is all bots as they respond in one second explaining we can’t r... See more

Rated 1 out of 5 stars

This is the BIGGEST fraud dating app EVER. So many 'likes' from ridiculously younger girls, its creepy! I have similar experience to others. Exchanging messages, move over to Whatsapp, promised a Face... See more


Company details

  1. Dating service

Information provided by various external sources

PinkCupid is a leading lesbian dating site, helping thousands of lesbian singles find their match. As a large online lesbian community, we are one of the most trusted places for women to connect, fall in love and get to know each other. Whether you're looking for a friend or the love of your life, find them a fun and secure environment on PinkCupid.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy first timer.

I love it and I really like the people I have met and it's a no bull no hassle sight that these days is very hard to find and I give it a 9 on a scale of 10 10 being great 1 being hate it.

3 February 2020
Unprompted review
PinkCupid logo

Reply from PinkCupid

Hi,
Thank you for the positive review! We wish you the very best in your search for love.

Rated 1 out of 5 stars

To many lying FAKE women

30 January 2020
Unprompted review
PinkCupid logo

Reply from PinkCupid

Hi,
We are sorry that you have encountered non-genuine members on our app, we have zero tolerance toward these members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.pinkcupid.com/en/help/helpdesk

Rated 1 out of 5 stars

The site where u cannot even send a…

The site where u cannot even send a message without to be expected to pay. Rubbish

10 December 2019
Unprompted review
PinkCupid logo

Reply from PinkCupid

Hi,
PinkCupid.com offers free membership and paid membership. By charging for a premium service we are able to invest in providing a high-quality experience across app, mobile, and desktop and spend money on advertising which allows us to provide a large number of members for you to communicate with.

Rated 4 out of 5 stars

Advertised as a free web site but you…

Advertised as a free web site but you have to pay to see messages people have left you I can’t afford it so I’ll have to go to another website, honestly it’s painful for you to take all my info and have to pay to see if anyone is looking at my profile humiliating experience

25 November 2019
Unprompted review
PinkCupid logo

Reply from PinkCupid

Hi,
As a paid member, you enjoy unlimited conversations with as many standard and paid members as you would like during your membership period for one flat low fee. We have 1, 3 and 12-month membership options to suit various budgets. Please contact www.pinkcupid.com/en/help/helpdesk if you have any further concerns.

Rated 4 out of 5 stars

Brilliant site easy to use only con for…

Brilliant site easy to use only con for me is you can’t filter to only see pesific country or area, and age

20 November 2019
Unprompted review
PinkCupid logo

Reply from PinkCupid

Hi,
If you like the app, please give us more stars. Also, let us know if you have any suggestions for improvement at https://www.pinkcupid.com/en/help/helpdesk.

Rated 5 out of 5 stars

Very good

Very good. Unable to meet people in my area though.

2 November 2019
Unprompted review
PinkCupid logo

Reply from PinkCupid

Hi,
Thank you for the positive review! We wish you the very best in your search for love.

Rated 4 out of 5 stars

I like that it allows you to meet new…

I like that it allows you to meet new people

29 October 2019
Unprompted review
PinkCupid logo

Reply from PinkCupid

Hi,
If you like the app, please give us more stars. Also, let us know if you have any suggestions for improvement at https://www.pinkcupid.com/en/help/helpdesk.

Rated 3 out of 5 stars

I'm not a full member so I can't reply…

I'm not a full member so I can't reply they can't see my messages what can I do x

27 September 2019
Unprompted review
PinkCupid logo

Reply from PinkCupid

Hi,
Only one member has to be a paid member to communicate, not both. As a paid member, you enjoy unlimited conversations with as many standard and paid members as you would like during your membership period for one flat low fee. Please contact www.pinkcupid.com/en/help/helpdesk if you have any further concerns.

Rated 5 out of 5 stars

I have had lots of interests towards me…

I have had lots of interests towards me and messages i have found my friend thank you pink cupid

14 August 2019
Unprompted review
PinkCupid logo

Reply from PinkCupid

Thank you for the positive rating! We wish you the very best. Please contact us at www.pinkcupid.com/en/help/helpdesk if you have any concerns.

Rated 5 out of 5 stars

I'm a bit disappointed because I am…

I'm a bit disappointed because I am from Canterbury in Kent, but not seen any women from this area.I do not live or go to London or other places, as I do not drive, it would be great to see women from this area, obviously if there are any on your books Thankyou

... it

6 August 2019
Unprompted review
PinkCupid logo

Reply from PinkCupid

We are sincerely sorry that our app is not meeting your expectations. pinkcupid.com is still young and in the process of creating a new member network. We offer many other larger dating apps. Please visit www.cupidmedia.com for more information.

Rated 5 out of 5 stars

Loving this site (so far)

Loving this site (so far). Before this I have mostly tried the more generic sites that have a lesbian search option, but it's nice to have a site just dedicated to lesbian dating. I have been on one date so far, it didn't work out but it was fun. Can't wait for more!

27 June 2019
Unprompted review
PinkCupid logo

Reply from PinkCupid

Thank you for the positive rating! We wish you the very best in your search for love. Please contact us at www.pinkcupid.com/en/help/helpdesk if you have any concerns.

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