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PinnTech.co.uk Reviews 64

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TrustScore 3 out of 5

3.0

Computer & Accessories store
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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products they receive, finding them to be as described and of good quality. Several people also report fast delivery and efficient service, with items arriving well-packaged and in excellent condition. Some reviewers highlight positive interactions with customer service, describing them as responsive and helpful. However, a significant number of customers experienced issues with their orders, including items not being delivered or facing considerable delays, sometimes after paying for express delivery. Many people also report difficulties with customer service, citing unhelpful responses, lack of communication, and problems obtaining refunds for cancelled or undelivered orders. There are also instances where customers received the wrong item or no tracking information, leading to frustration and extended waiting periods.

What people talk about most

Product

Consumers find products to be positive, with many reviewers expressing satisfaction with their purchases,... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast delivery and items... See more

Order

Clients share negative opinions on order fulfillment, with many reporting that their purchased items never... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Refund

Customers consistently note negative experiences with refund, often citing significant delays and a lack of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Item was as described, reasonably priced & delivery time was ok. Not the best at corresponding though, I did send an email to enquire if there was any tracking number so I could make sure I was home... See more

Rated 3 out of 5 stars

Took 14 days including weekends to arrive (said order was 'processing' for the first 10 days). Never received any delivery info until the day before. Support was greatly unhelpful. Product did even... See more

Rated 5 out of 5 stars

I have ordered a 64GB RAM kit and I waited 5 out of the 5-7 days for delivery before sending an email to ask about the delivery and any foreseeable issues (Saturday). Although I didn't get an email... See more

Rated 5 out of 5 stars

I recently purchased a laptop from Pinntech.co.uk and the whole experience was smooth and hassle-free. The product arrived exactly on time, well-packaged, and in perfect condition. Prices are genuine... See more

Company details

  1. #89 of 90 best companies in Computer & Accessories store
  2. #40 of 41 best companies in Computer Accessories Shop
  3. #47 of 48 best companies in Computer Hardware Company
  4. #3 of 3 best companies in Computer Networking Center
  5. #17 of 17 best companies in Printer store

Written by the company

Pinntech is a UK-based technology and IT supplies company dedicated to providing high-quality products and solutions for businesses, professionals, and tech enthusiasts. We specialize in computer hardware, networking equipment, software solutions, and IT accessories, offering everything needed to build, maintain, and upgrade modern technology systems. Our mission is to make technology accessible, reliable, and efficient. We carefully source products from trusted manufacturers to ensure durability, performance, and value. From laptops, desktops, and servers to cables, peripherals, and networking tools, Pinntech provides a comprehensive range of IT supplies for every requirement. At Pinntech, we also focus on exceptional customer service and expert technical support. Our knowledgeable team is available to guide customers through product selection, troubleshooting, and IT implementation, helping businesses and individuals make informed decisions and maximize productivity. We offer a seamless online shopping experience across the UK, with fast shipping, secure payments, and a customer-first approach. Pinntech is committed to sustainable business practices and responsible sourcing, ensuring quality technology solutions while minimizing environmental impact. Whether you are a small business upgrading your IT infrastructure, a large enterprise seeking reliable technology partners, or an individual looking for the latest tech products, Pinntech is your trusted UK supplier for IT solutions, computer hardware, networking equipment, and professional IT services.

Contact info

3.0

Average

TrustScore 3 out of 5

64 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Clear Process

Placing our order was easy and the payment by direct transfer was quickly acknowledged. The goods we ordered arrived within the promised time frame.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a laptop from…

I recently bought a laptop from Pinntech.co.uk and I’m really happy with my purchase. The whole process was smooth — from browsing their site to placing the order. The laptop arrived on time, well-packaged, and in excellent condition.

The product quality is exactly as described, and I’ve had no issues since I started using it. What impressed me most was their customer service — they were responsive and helpful when I had a few questions before ordering.

Overall, a trustworthy website with great deals on tech. I’ll definitely recommend Pinntech to anyone looking for reliable laptops and good service.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, was indecisive about a product and instead of not being sure on what product to choose from the advice given was really helpful and managed to help me make the right decision.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a laptop from…

I recently purchased a laptop from Pinntech.co.uk and the whole experience was smooth and hassle-free. The product arrived exactly on time, well-packaged, and in perfect condition. Prices are genuinely competitive compared to other UK tech stores, and the quality of the item exceeded my expectations.
Customer service was responsive and polite when I had a small query about my order. Overall, I’m very happy with my purchase and will definitely come back for future tech needs. Highly recommend to anyone looking for reliable products at great prices.

13 August 2025
Unprompted review

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