Pinter Reviews 5,675

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, consistently praising its quality and the excellent user experience it provides. Many find the brewing process simple, enjoyable, and accessible, even for beginners, leading to fresh and tasty beer. The customer service is frequently highlighted as outstanding, with prompt and helpful responses to inquiries and issues. However, some people experienced issues with their orders, including missing items, incorrect shipments, or products with short or altered best-before dates. A few customers also reported problems with equipment leakage and difficulties with subscription management, such as pausing deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, praising its sleek design, ease of use, and the quality... See more

Quality

Consumers find quality to be positive, consistently praising the taste and freshness of the beers. Many... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the brewing... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Order

Reviewers mention ambiguous feedback about order. While some customers experienced fast shipping, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great beers but too many (for me) American style pale ales, lagers and hazy IPAs. Biggest complaint is the Razz Session Sour Ale which, although a great tasting beer, contaminated my PInter to such an... See more

Company replied

Rated 5 out of 5 stars

Simplicity, the key to all. This product brings brewing to people who would never do anything like this. I have learning difficulties, ADHD and COPD. With these problems and others even I can produce... See more

Company replied

Rated 5 out of 5 stars

Super easy for a beginner to dip their toes into the home brewing of beer. The app is great I’ve just started tapping today and the beer tastes good. I opted for minimum brewing for 1 st time round an... See more

Company replied

Rated 5 out of 5 stars

ABSOLUTELY Love my PINTER!! The brewing, etc is SO easy to follow using the BRILLANT APP, makes it all more interesting to do! Built in calendar and notifications to help throughout. Their sup... See more

Company replied


Company details

  1. Brewing Supply Shop

Written by the company

Through our innovation, we’ve created a better, more sustainable way to enjoy Fresh Beer


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I take pride in making my own fresh beer!

I’ve not had a brew not work!

There have been brews that I have not enjoyed as much as others - but all have been ‘on target’ for their flavour profile. I have more to try - two new ones due to be started tonight!
It’s a simple, forgiving, process (timings can overrun without issue) that delivers good, fresh beer - that I take more pride in than I do opening a can!

I have some serious beer friends - and all, without exception, have been impressed when sampling my Pinter brews!

17 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi John,

Thank you for sharing your experience. We are glad to hear that the system provides a reliable, forgiving process and consistently hits its flavor profiles.

It is wonderful that your friends are impressed by the results and that you take pride in brewing your own fresh beer. Good luck with the two new batches. Cheers!

-The Pinter Team

Rated 4 out of 5 stars

I love that I can have access to a…

I love that I can have access to a fresh brew. Getting assistance with questions I have is wonderful. All of my friends and family love the fresh flavors.

17 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Lemuel,

Thank you for sharing your experience. We are glad you enjoy having access to fresh beer and that our customer support team has been helpful with your questions.

It is great to hear that your friends and family are loving the flavors too. We appreciate your support. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Pinter delivered really fast

Pinter delivered really fast, lots of messages to keep me updated, this was my second and hearing up so I have one brewing and one on tap, great selection of beers available I haven’t got to end of the list yet to decide which is my favourite but have been pleased with them all

17 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Greg,

Thank you for sharing your experience. We are glad to hear our shipping updates kept you informed and that you are enjoying the selection. Having a second unit to keep one brewing while one is on tap is the best way to ensure you always have fresh beer ready.

We hope you find your favorite soon. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

The product is excellent

The product is excellent, the brewing process is a pleasure.
The price of the fresh press at full price is too high compared to supermarket prices.

17 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Steve,

Thank you for your feedback. We are glad to hear you consider the product excellent and enjoy the brewing process.

We appreciate your note regarding the full price of our Fresh Presses compared to supermarket options, and we take your pricing feedback seriously as we work to deliver quality ingredients.

-The Pinter Team

Rated 5 out of 5 stars

Good website and service

10 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Chris,

Thank you for the feedback. We are glad to hear you had a good experience with our website and service. We appreciate your support.

-The Pinter Team

Rated 5 out of 5 stars

As always great beer

As always great beer, very convenient for the hobby or the person looking for their type. Very nice clean and refreshing taste. Easy to make as well.

17 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Scott ,

Thank you for the fantastic review!

We're delighted to hear you're consistently enjoying the beer and finding the brewing process both convenient and easy. It's great to know the fresh, clean, and refreshing taste keeps you coming back each time.

Whether you're deep into the hobby or simply searching for your perfect brew style, we're thrilled to be part of your brewing journey.

Rated 5 out of 5 stars

Problem solved no issues and a refund…

Problem solved no issues and a refund applied

17 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Roger,

Thank you for the update. We are pleased to hear that your issue was resolved completely and that the refund was applied smoothly. Ensuring a fair and quick resolution is very important to us, and we appreciate your patience throughout the process.
-The Pinter Team

Rated 4 out of 5 stars

currently on my 6th brew

Im currently on my 6th brew now and so far every one has come out great, all instructions are easy to follow. It does take up a lot of space in the fridge when cold crashing/ conditioning but I expected that before I even ordered the pinter, for that reason though id recommend getting dome swing top bottles for storing after conditioning is done as they take up less fridge space.

The only thing I'd like to see is some officially tested fully homemade recipes as a lot of wild fruit grows near me and id love to try making some wild fruit wines or something in there at some point, but its understandable why thats not a thing as of yet.

17 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Kieron,

Thank you for sharing your experience across six successful brews. We love the suggestion of using swing-top bottles for easier fridge storage.
Your idea for wild fruit recipes is a unique one, and though we focus on our official packs for quality control, we appreciate your creative input. Cheers to your next batch!
-The Pinter Team

Rated 1 out of 5 stars

Someone stole my package said it was…

Someone stole my package said it was delivered it was not at my door step

16 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Bc LaPrade,

Thank you for bringing this to our attention, and we're very sorry to hear about your delivery experience.

We completely understand how frustrating and disappointing it is to receive a delivery notification only to find that the package is not there. If you haven't already reached out to our support team, please do so with your order details, and we'll be happy to investigate this further with the courier and assist in resolving the issue as quickly as possible.

We sincerely apologise again for the inconvenience caused.

- The Pinter Team.

Rated 5 out of 5 stars

Super easy to clean and brew

Super easy to clean and brew and so far all the brews I've drank have been delicious

16 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi there,

We appreciate your feedback. Keeping the equipment clean is essential for great-tasting beer, so we are glad you are finding the process easy and enjoying the results. Thank you for your support and happy brewing.
-The Pinter Team

Rated 5 out of 5 stars

Great deal

Great deal, awesome subscription service, great selection of brewing packs, very easy to use, great invention for wannabe home brewers.

1 March 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Andrew,

Thank you for sharing your experience. We are thrilled that you found the system easy to use and that our subscription is working well for you. Welcome to the home brewing community, and cheers to your next batch!
-The Pinter Team

Rated 3 out of 5 stars

Good website process

Unfortunately I was unable to make any use of the products but I found the website easy to navigate and the process was very smooth and easy.

2 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Stuart,

Thank you for taking the time to leave a review.

We're sorry to hear you weren't able to use the products; however, we're pleased to hear you found the website easy to navigate and the ordering process smooth and straightforward.

We appreciate your feedback and hope we may have the opportunity to provide you with a full brewing experience in the future.

- The Pinter Team.

Rated 1 out of 5 stars

Not bought as a gift and will not left…

Not bought as a gift and will not left me transfer profile etc. to him. Gave Pinter all information needed and still not transferred to my husband to take over to his email, etc

16 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Jennifer,

Thank you for sharing your feedback, and we're sorry to hear about the frustration you've experienced trying to transfer the account details. We understand how disappointing this must be, especially when the Pinter was intended as a gift for your husband.

We appreciate that you've already provided the requested information, and we completely understand why you'd like to update the email address on the account. However, we're unfortunately unable to change an account's email to one belonging to a different person. This is due to data protection requirements, as the account contains personal information such as order history and delivery addresses. In addition, the email address is linked to the original subscriber and their consent to the subscription agreement, meaning it cannot be transferred to someone else.

We understand this may not be the outcome you were hoping for, and we're sorry for any inconvenience caused. If there's anything else our support team can assist with, please don't hesitate to reach out, and we'll be happy to help where we can.

- The Pinter Team.

Rated 5 out of 5 stars

Hard to go back to canned beer

Hard to go back to canned beer, this tastes so much better.

16 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello PDK,

Thank you for the fantastic review!

There's nothing quite like fresh beer, and we love hearing that it's made canned beer hard to go back to! We're thrilled you're enjoying the taste and the brewing experience so much.

Rated 4 out of 5 stars

Great brewing device

Great brewing device. Easy brewing. Good selection of beers

9 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello James,

Thank you for the fantastic review!

We're so glad to hear you're enjoying the Pinter experience, from the easy brewing process to the wide selection of beers available.

Rated 5 out of 5 stars

I have tried other home brewing…

I have tried other home brewing fermentation, so far so good, nice workout on the shake but everything was easy to follow and the fresh press packets smelled awesome can't wait to try the finished product. Thank-you

15 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Dave,

Thank you for sharing your experience. We are thrilled that you enjoyed the aroma of the ingredients and found the system straightforward to use.
Best of luck with the fermentation—we look forward to hearing how it tastes. Cheers!
-The Pinter Team

Rated 5 out of 5 stars

For a homebrew kit it's compact and a…

For a homebrew kit it's compact and a lot less faff than other home-brewing kits. App is easy to use

15 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi James,

Thank you for sharing your experience. We are thrilled that you are enjoying the compact setup and the simplicity of the app. Cheers to faff-free brewing!
-The Pinter Team

Rated 5 out of 5 stars

On my first brew

On my first brew, the quality of the kit is outstanding. The brewing process if very easy. Just waiting for the first brew to be ready!!

15 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Chris,

Thank you for sharing your experience. We are thrilled that you found the kit quality excellent and the process easy. Enjoy the anticipation, and happy brewing!
-The Pinter Team

Rated 5 out of 5 stars

Helped me resolve my issue quickly…

Helped me resolve my issue quickly through email. Good customer support - thanks to Sithembiso!

13 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Sid,

Thank you for the review. We are delighted to hear that our email support team resolved your issue quickly. We will make sure Sithembiso receives your kind words—recognising our team's efforts means a lot to us.
-The Pinter Team

Rated 5 out of 5 stars

The shear simplicity of brewing my own…

The shear simplicity of brewing my own beer at home is priceless. No more wishing I'd listened more in chemistry at school. The app makes things even simpler with its video tutorials to help you through each step.

15 May 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Matt,

Thank you for the review. We are delighted that our system makes brewing feel priceless and accessible without the need for a school chemistry degree!
We designed our app video tutorials to remove all the guesswork, and we are glad they are helping you through each step. Happy brewing!
-The Pinter Team

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