Pipe Warehouse UK Reviews 

73
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

After major company let us down with our order it was pleasing to know that there are smaller companies in the background that can show the big guys a thing or two! Many thanks to Pipe Warehouse... See more

Rated 5 out of 5 stars

Really friendly service - I needed items urgently and the team did all they could to deliver to me. Will definitely use again. Thank you!

Rated 5 out of 5 stars

Fare price, Delivered on time. Of 16 s/s flanges ordered 15 were correct with the 16 being of a lager size. When reordered it dually arrived only again being of a bigger size than the orig... See more

Company replied

Rated 5 out of 5 stars

Ordered and delivered in less than 22 hours, cant get better than that. Will definitely use this company again. Ordering was easy and communication was very good as well.

Company replied

Company details

  1. Pipe supplier
  2. Hose supplier
  3. Irrigation equipment supplier
  4. Pumping Equipment Supplier
  5. Valves and Actuators Wholesaler
  6. Water works equipment supplier

Written by the company

Nationwide suppliers of UPVC, ABS, Polypropylene and other plastic pressure pipe fittings & Valves. We stock the biggest brands, such as Georg Fischer as well more economical, quality approved options, to ensure we can meet your budget. Nationwide Delivery | No minumum order | Free Delivery over £500 30 Years supplying pressure pipe systems to businesses ranging from sole traders to blue-chip multi-national organisations from the following industries and more: •Nuclear & Power Sector •Aquaculture •Filtration •Semi Conductor Industries •Detergent Manufacture •Pipefitting •Chemical Storage •Heating & Cooling •Process Engineering •Waste Processing •Water Treatment •Distillery Industry We also offer an in-house bespoke parts & spool fabrication service, so if you have issues that off the shelf parts won't fix, let us help you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

5-star
4-star
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2-star
1-star

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4.8

All reviews

(73)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product was exactly as described

Product was exactly as described and Pipe Warehouse had a good selection of sizes.

28 July 2024
Pipe Warehouse UK logo

Reply from Pipe Warehouse UK

Hi Joe. Thanks for taking the time to give us this very positive review. We really do appreciate this. We try to exceed our customers' expectations when it comes to service and product selection and we're so glad that you feel that we've provided you with a service worthy of 5 Stars.

Rated 5 out of 5 stars

Excellent service from order to…

Excellent service from order to delivery.

17 July 2024
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Reply from Pipe Warehouse UK

Hi Dave, Thanks for this really positive review. We really appreciate you taking the time to let us know you were happy with our service. It helps us to know where we're getting things right.

Rated 5 out of 5 stars

Good website

Good website, found what was ordered, arrived when expected and works as required helping in my Alphorn development programme

12 July 2024
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Reply from Pipe Warehouse UK

Hi Mr David Brown, Many thanks for your positive review, we're glad we were able to help and that you were satisfied with our products and service. Its always great to hear that our efforts are appreciated.

Rated 5 out of 5 stars

Communication v

Communication v. Good

3 July 2024
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Reply from Pipe Warehouse UK

Hi Iain, Many thanks for taking the time to leave us this positive review. It really helps us to know where we are getting things right.

Rated 5 out of 5 stars

The website was superb

The website was superb , ordered & 2 days later my oressure pipe arrived to continue koi pond

6 June 2024
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Reply from Pipe Warehouse UK

Hi David, Thank you ever so much for this. It really means a lot to us to know that we are providing the service our customer's expect and its just nice to know that our efforts are appreciated.

Rated 4 out of 5 stars

quick response good service

quick response good service

28 May 2024
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Reply from Pipe Warehouse UK

Hi Gary, Thanks for the positive review. We really try our hardest to exceed our customers expectations, so we are always happy to see that our work is appreciated. If there is anything we can do to help us earn that extra star from you... then please let us know and we will do our best.

Rated 5 out of 5 stars

Great range and service

Excellent range of products and fast delivery

20 May 2024
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Reply from Pipe Warehouse UK

Hi Adrian, Thanks very much for taking the time to leave us this positive review. It is good to know where we are meeting our customers' expectations.

Rated 5 out of 5 stars

Had everything we needed

Had everything we needed, fast and convenient

10 May 2024
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Reply from Pipe Warehouse UK

Hi John, Thank you very much for taking the time to review our service. We really appreciate knowing where we are getting things right for our customers.

Rated 5 out of 5 stars

i would like to see stock numbers or…

i would like to see stock numbers or part numbers to assist when rasing purchase orders.

29 April 2024
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Reply from Pipe Warehouse UK

Hi Darren,

Many thanks for your rating and constructive feedback.

This is interesting, as we have never been asked before to display the SKU; but it certainly makes sense and is another little way we can improve what we are doing. So we will be looking into this for the near future. We're all about making things easier for our customers.

Thanks again

Rated 5 out of 5 stars

Fare price,

Fare price,
Delivered on time.

Of 16 s/s flanges ordered 15 were correct with the 16 being of a lager size.

When reordered it dually arrived only again being of a bigger size than the original 15.

Again when reordered it dually arrived and again this was of a bigger size.

3rd time reordered and this time was the correct size.
Some one on quality control not concentrating in sending out the correct stock!!!!!!!

9 April 2024
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Reply from Pipe Warehouse UK

Hi Robert,

We do not sell Stainless Steel flanges and never have. We only deal with thermoplastic. I think there may have been a mistake.

You've only ordered some Polypropylene Weld Rod from us, which is why you received the invitation to make a review. I think you may have mistaken us for a different company. But thanks for the 5 Star Review :)

Rated 5 out of 5 stars
Pipe Warehouse UK logo

Reply from Pipe Warehouse UK

Hi Steve, Thanks for your feedback. We're not sure if it was your intention to rate us negatively with a 1 star, as your comment about us seems quite positive. Many thanks for taking the time to provide us with your thoughts.

Rated 4 out of 5 stars

Part arrived

Part arrived as described.

9 April 2024
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Reply from Pipe Warehouse UK

Hi Andrew,

Thanks so much for taking the time to review us. Glad it has now arrived with you. We are genuinely sorry the part took a little longer than expected to arrive. We rely on Royal Mail 2nd class for small order shipping, as otherwise it cost us more to send than we actually make on the product. We try to keep our prices low for everybody; whilst still offering a small order service instead of implementing a minimum order on our site.

Thanks again

Rated 5 out of 5 stars

Helpful customer service and fair…

Helpful customer service and fair pricing.

9 April 2024
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Reply from Pipe Warehouse UK

Hi Tommy,

Thank you ever so much for your highly positive review. We really do appreciate you letting us know we have done our jobs well. We pride ourselves on our customer service and try to exceed our customers' expectations.

Rated 1 out of 5 stars

My order still shows as awaiting…

My order still shows as awaiting processing after a week.

24 March 2024
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Reply from Pipe Warehouse UK

Hi Mark, It was delivered at 10.37am on the 27th of March and you ordered it on the 24th. Your selected shipping method was 2-3 days, so whilst we are sorry that you feel like our service has let you down, we're not actually sure what the problem is.

We use automated barcode scanners to change the status of orders and notify customers when a despatch is made, very occasionally it may misread and can still show awaiting processing, when it has actually been despatched. But the item was still despatched in a timely manner.

If you are missing your parcel then please, in the first instance make us aware by telephone, you'll see that we are very pleasant and helpful people. We never want to see one of our customers unhappy with our service.

Rated 5 out of 5 stars

UPVC pipe and fittings

The stuff arrived promptly, but the courier had damaged the two pipes . I contacted Pipe Warehouse and they replaced them very quickly . Great service !

13 March 2024
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Reply from Pipe Warehouse UK

Thanks Ian. We really appreciate your highly positive feedback. We absolutely try our best to fulfill our customers needs and its nice to know that it is appreciated.

Rated 5 out of 5 stars

Quick delivery, all good.

Quick delivery, no hassles.

18 March 2024
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Reply from Pipe Warehouse UK

Thanks for this positive review. We really do appreciate you sharing your experience. We aim to please, and it's great to know our efforts are appreciated.

Rated 5 out of 5 stars

Easy and fast service

Easy and fast service

18 March 2024
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Reply from Pipe Warehouse UK

Thank you for this great review. We really appreciate our customers letting us know when we've done our job well... its what we aim for.

Rated 5 out of 5 stars

Turned up on time and product is of…

Turned up on time and product is of quality material. Would highly recommend

6 March 2024
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Reply from Pipe Warehouse UK

Hi Damien, Thanks for the 5 star review. We are happy that you were satisfied with our products and service. We only sell quality products from trusted industry suppliers. We are aware of some cheap imported products that are of very inferior quality, you can always expect that our products will be of high quality material and production.

Rated 4 out of 5 stars

Fast and good quality

The delivery was fast and on expected delivery time.
Quality are good.

15 February 2024
Pipe Warehouse UK logo

Reply from Pipe Warehouse UK

Hello Dirk. Thanks for your positive review, we really appreciate it. We're glad our service met with your expectations.

Rated 5 out of 5 stars

Fast response

Fast response, correct order , professional

12 February 2024
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Reply from Pipe Warehouse UK

Thank you so much for this positive review. We really do aim to please. It is great to know that we have provided you with a service that we can be proud of.

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