Pirate Ship Reviews 1,251

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, often noting significant savings compared to other shipping options and even direct carrier rates. Many people highlight the outstanding customer service, describing it as responsive, helpful, and quick to resolve issues. The platform's ease of use and intuitive interface are also frequently mentioned, making the shipping process efficient and straightforward for consumers. However, some customers expressed dissatisfaction with the limited shipping options, specifically mentioning the absence of FedEx and, in some cases, a lack of more affordable USPS ground services for certain items. A few people also felt that the company's branding was distracting during problem resolution.

What people talk about most

Price

People report positive experiences with price, often highlighting significant savings compared to direct... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the platform for making... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, good, and... See more

Customer service

Consumers find customer service to be a highlight, consistently praising its speed, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the platform's ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Pirateship for a few years now, mostly for online sales. Their rates are great & almost always beat eBay pricing. I've also compared them to their competition & other than a few other... See more

Rated 5 out of 5 stars

Had a huge cost increase from UPS which I disputed and got resolved. Pirate Ship support was instrumental in assisting me with the refund. They don’t have a phone option but their online support is fa... See more

Rated 5 out of 5 stars

I've been using pirateship for over 4 years and haven't looked back. My ups and fedex accounts have remained untouched. I love the ease of use and confidence in knowing that I'm getting the best price... See more

Rated 5 out of 5 stars

PirateShip is a great tool for vendors. I can sell on any platform and use PirateShip to get wholesale pricing. It integrates with my Etsy and EBay stores and I use it when I have local customers who... See more


Company details

  1. Software company
  2. Shipping and postal service
  3. Shipping service

About Pirate Ship

Written by the company

Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print.

As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations, — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage.

Key features and capabilities:

  • Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank
  • E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically
  • Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache
  • Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard
  • International shipping — Support for customs forms and international label creation across USPS and UPS international services
  • Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase

The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook — because ARRrrr, we make shipping fun! 🏴‍☠️

Our values reflect who we ARRrrr

Written by the company

Be fair 😉
Accessible to everyone, so no one’s left out.
Be nice 😍
Empathy, humanity, and humor go a long way.
Be real 😊
Be reliable and back up the pirate talk.

Contact info

Save up to 87% off USPS® & UPS® rates

We’ve saved shippers tons of treasure since 2014 🏴‍☠️

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 2% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is an AWESOME service - Just do it!

This is an AWESOME service.

If you are not using it you are just being a dummy . There are NO subscription fees, and no monthly minimums! Just create an account and start rocking!

It is very easy to compare delivery times, costs, and insurance amounts across carriers in just a few seconds.

You can get a solid shipping cost estimate using your origin address and just the zip code of the destination. I use this often!

Should you have questions they are answered quickly, cheerfully, and intelligently!

Everything about PirateShip is 5-star!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use (and save money)

A clerk at the post office suggested Pirate Ship to me. He had seen me there regularly mailing my Etsy packages and noticed I was mailing them a regular USPS retail rates. I've been using Pirate Ship for over four years now. I like saving money and Pirate Ship makes it easy.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Place to Purchase Shipping Labels!

I've been using Pirateship for a few years now and have spent more than $100,000 on USPS postage and UPS shipping.

It is one of the easiest sites I've ever encountered to use, allowing me to create shipping profiles for the different size packages I use and allowing me to customize what information I see from the integrations I have with Etsy and eBay.

In the VERY few times I've had issues, Pirateship customer service has responded to my chat message within 5 minutes (usually less) and has solved the problems or told me what was happening. Their Help section is one of the easiest to navigate also, so some instances can be looked up there.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

PIRATE SHIP OR BUST

PIRATE SHIP MAKES SHIPPING A BREEZE, TRADWINDS THAT IS. MAKES SO MUCH EASIER. MY RATE IS ACTUALLY IS 4.9 STARS, BECAUSE YOU CAN NEVER SPEAK TO A LIVE PERSON WHEN YOU REALLY NEED TOO. JUST BY TYPING ALONE, GETS FRUSTRATING.
I LOVE THIS COMPANY. I WOULD TIKR TO A FEDEX IF POSSIBLE.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Pirateship 5 Stars

I have been using Pirateship for over 5 years now and it's the only way to ship. Significant discounts using UPS & USPS.
I only wish they would make it an app.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Service above and beyond expectation

An easy, excellent way to do postage for a discounted price. Tracking is literally at your finger tips, and questions are answered promptly, unlike the experience I've had with USPS. Pirate ship gave me a credit for postage on a package that was time-sensitive and didn't reach the destination in the designated time, which was above and beyond anything I expected.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

WAY over 5 starrs!

The only problems I've had are all caused by USPS, not by PirateShip. For example sometimes USPS will "adjust" the size/weight and swipe more money, which PirateShip seems powerless to stop. I do wish they had SMS TEXT notification when that happens, but at least there is an email!

Meanwhile, their c/s has always been spot-on, and sometimes they have gone above and beyond to help solve an issue.

THAT SAID, those issues are few and far between. For every label, for every purchase, their system is easy to use, and they don't go in all the time and constantly "change" it like so many websites/apps do.

And to NOT have to pay any subscription fee to use it makes it WAY over 5 stars!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

PirateShip is a great tool for vendors

PirateShip is a great tool for vendors. I can sell on any platform and use PirateShip to get wholesale pricing. It integrates with my Etsy and EBay stores and I use it when I have local customers who need to ship, FB Marketplace and with my own website customers. It easily lets you copy the tracking number so you can paste that to your customer’s messages. It also lets you know how many days each type of shipping will take for USPS versus UPS, and that’s very valuable info for me.
Highly recommend!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

This is the best shipping service out…

This is the best shipping service out there. Great for resellers. They have the best rates. Love the Simple Export feature for international shipments. But best of all is their stellar customer service! They really care about their customers and will even step in to help when USPS or UPS won't.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

The BEST Pirates.

The BEST! Every experience I've had between everyday usage and things that I've needed help with along the way, has been a positive experience. Support is wonderful....and actually even FUN... to deal with. All is good here being with these Pirates. It's a well run "ship" in my opinion.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

excellent pricing and customer service.

I've been using Pirate ship for several years now and find their cost for labels very low when compared to USPS, UPS, or FedEx. There customer service is also top notch. I have noticed others complaining about slow deliveries, Pirate Ship has nothing to do with the deliveries, they only supply the labels and the shipping time is solely in the hands of the shipper that you choose. I try to stick with UPS rather than USPS as they seem to be much faster. Never had a bad experience with Pirate Ship and I ship hundreds of boxes every year. All was good until I tried to submit this, Trustpilot is not very user friendly.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE Pirate Ship

I absolutely LOVE Pirate Ship. It's so easy and the discounts are incredible. The customer service is efficient, quick and well downright funny. They are absolutely amazing!!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Get on board the Pirate Ship for great ship...ments.

The Pirate Ship provides safe passage through the stormy waters of shipping labels. The easy to use website is intuitive and does what it says it will do. We have saved a lot of money using Pirate Ship from the pre-negotiated discounts, the automatic and easy to process USPS refunds, and the easy to find best rate options.

10 April 2026
Unprompted review

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