I've been using Pirateship for a few years now, mostly for online sales. Their rates are great & almost always beat eBay pricing. I've also compared them to their competition & other than a few other... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About Pirate Ship
Written by the company
Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print.
As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations, — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage.
Key features and capabilities:
- Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank
- E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically
- Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache
- Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard
- International shipping — Support for customs forms and international label creation across USPS and UPS international services
- Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase
The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook — because ARRrrr, we make shipping fun! 🏴☠️
Our values reflect who we ARRrrr
Written by the company
- Be fair 😉
- Accessible to everyone, so no one’s left out.
- Be nice 😍
- Empathy, humanity, and humor go a long way.
- Be real 😊
- Be reliable and back up the pirate talk.
Contact info
United States
- support@pirateship.com
- pirateship.com
Save up to 87% off USPS® & UPS® rates
Replied to 2% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is an AWESOME service - Just do it!
This is an AWESOME service.
If you are not using it you are just being a dummy . There are NO subscription fees, and no monthly minimums! Just create an account and start rocking!
It is very easy to compare delivery times, costs, and insurance amounts across carriers in just a few seconds.
You can get a solid shipping cost estimate using your origin address and just the zip code of the destination. I use this often!
Should you have questions they are answered quickly, cheerfully, and intelligently!
Everything about PirateShip is 5-star!
Easy to use (and save money)
A clerk at the post office suggested Pirate Ship to me. He had seen me there regularly mailing my Etsy packages and noticed I was mailing them a regular USPS retail rates. I've been using Pirate Ship for over four years now. I like saving money and Pirate Ship makes it easy.
Awesome Place to Purchase Shipping Labels!
I've been using Pirateship for a few years now and have spent more than $100,000 on USPS postage and UPS shipping.
It is one of the easiest sites I've ever encountered to use, allowing me to create shipping profiles for the different size packages I use and allowing me to customize what information I see from the integrations I have with Etsy and eBay.
In the VERY few times I've had issues, Pirateship customer service has responded to my chat message within 5 minutes (usually less) and has solved the problems or told me what was happening. Their Help section is one of the easiest to navigate also, so some instances can be looked up there.
PIRATE SHIP OR BUST
PIRATE SHIP MAKES SHIPPING A BREEZE, TRADWINDS THAT IS. MAKES SO MUCH EASIER. MY RATE IS ACTUALLY IS 4.9 STARS, BECAUSE YOU CAN NEVER SPEAK TO A LIVE PERSON WHEN YOU REALLY NEED TOO. JUST BY TYPING ALONE, GETS FRUSTRATING.
I LOVE THIS COMPANY. I WOULD TIKR TO A FEDEX IF POSSIBLE.
I use pirate ship almost exclusively
I use pirate ship almost exclusively. I’m not sure how they do it, but the savings are amazing!
Pirateship 5 Stars
I have been using Pirateship for over 5 years now and it's the only way to ship. Significant discounts using UPS & USPS.
I only wish they would make it an app.
Pirate ship is easy to use and saves me money!
Pirate ship is easy to use and saves me money. I can always depend on it to be up and running. So glad I found it. I use it daily.
Service above and beyond expectation
An easy, excellent way to do postage for a discounted price. Tracking is literally at your finger tips, and questions are answered promptly, unlike the experience I've had with USPS. Pirate ship gave me a credit for postage on a package that was time-sensitive and didn't reach the destination in the designated time, which was above and beyond anything I expected.
WAY over 5 starrs!
The only problems I've had are all caused by USPS, not by PirateShip. For example sometimes USPS will "adjust" the size/weight and swipe more money, which PirateShip seems powerless to stop. I do wish they had SMS TEXT notification when that happens, but at least there is an email!
Meanwhile, their c/s has always been spot-on, and sometimes they have gone above and beyond to help solve an issue.
THAT SAID, those issues are few and far between. For every label, for every purchase, their system is easy to use, and they don't go in all the time and constantly "change" it like so many websites/apps do.
And to NOT have to pay any subscription fee to use it makes it WAY over 5 stars!
PirateShip is a great tool for vendors
PirateShip is a great tool for vendors. I can sell on any platform and use PirateShip to get wholesale pricing. It integrates with my Etsy and EBay stores and I use it when I have local customers who need to ship, FB Marketplace and with my own website customers. It easily lets you copy the tracking number so you can paste that to your customer’s messages. It also lets you know how many days each type of shipping will take for USPS versus UPS, and that’s very valuable info for me.
Highly recommend!
I have used Pirate Ship for a few years…
I have used Pirate Ship for a few years now. I had an account with UPS but I could get better shipping rates with Pirate Ship. I have told others about it as well.
This is the best shipping service out…
This is the best shipping service out there. Great for resellers. They have the best rates. Love the Simple Export feature for international shipments. But best of all is their stellar customer service! They really care about their customers and will even step in to help when USPS or UPS won't.
My favorite shipping site to use for my eBay store
Always reliable and great customer support. Shipping prices are competitive with or better than other similar sites.
The BEST Pirates.
The BEST! Every experience I've had between everyday usage and things that I've needed help with along the way, has been a positive experience. Support is wonderful....and actually even FUN... to deal with. All is good here being with these Pirates. It's a well run "ship" in my opinion.
excellent pricing and customer service.
I've been using Pirate ship for several years now and find their cost for labels very low when compared to USPS, UPS, or FedEx. There customer service is also top notch. I have noticed others complaining about slow deliveries, Pirate Ship has nothing to do with the deliveries, they only supply the labels and the shipping time is solely in the hands of the shipper that you choose. I try to stick with UPS rather than USPS as they seem to be much faster. Never had a bad experience with Pirate Ship and I ship hundreds of boxes every year. All was good until I tried to submit this, Trustpilot is not very user friendly.
I have used pirateship for years.
I have used pirateship for years and highly recommend it to all my friends and family. With the cost of postage constantly rising, it is the best option. Saves time and money.
Love this app--easy to use--saves our…
Love this app--easy to use--saves our company a ton on shipping--makes it easy to print labels--easy to track shipments--notifies the customer of tracking--whats not to love
This is my go to for all my shipping…
This is my go to for all my shipping needs unless I’m using letters and stamps..
They make it easy and the couple of times I needed the support team. They have been very helpful.
I absolutely LOVE Pirate Ship
I absolutely LOVE Pirate Ship. It's so easy and the discounts are incredible. The customer service is efficient, quick and well downright funny. They are absolutely amazing!!!
Get on board the Pirate Ship for great ship...ments.
The Pirate Ship provides safe passage through the stormy waters of shipping labels. The easy to use website is intuitive and does what it says it will do. We have saved a lot of money using Pirate Ship from the pre-negotiated discounts, the automatic and easy to process USPS refunds, and the easy to find best rate options.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
