Pirate Ship Reviews 1,251

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, often noting significant savings compared to other shipping options and even direct carrier rates. Many people highlight the outstanding customer service, describing it as responsive, helpful, and quick to resolve issues. The platform's ease of use and intuitive interface are also frequently mentioned, making the shipping process efficient and straightforward for consumers. However, some customers expressed dissatisfaction with the limited shipping options, specifically mentioning the absence of FedEx and, in some cases, a lack of more affordable USPS ground services for certain items. A few people also felt that the company's branding was distracting during problem resolution.

What people talk about most

Price

People report positive experiences with price, often highlighting significant savings compared to direct... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the platform for making... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, good, and... See more

Customer service

Consumers find customer service to be a highlight, consistently praising its speed, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the platform's ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Pirateship for a few years now, mostly for online sales. Their rates are great & almost always beat eBay pricing. I've also compared them to their competition & other than a few other... See more

Rated 5 out of 5 stars

Had a huge cost increase from UPS which I disputed and got resolved. Pirate Ship support was instrumental in assisting me with the refund. They don’t have a phone option but their online support is fa... See more

Rated 5 out of 5 stars

I've been using pirateship for over 4 years and haven't looked back. My ups and fedex accounts have remained untouched. I love the ease of use and confidence in knowing that I'm getting the best price... See more

Rated 5 out of 5 stars

PirateShip is a great tool for vendors. I can sell on any platform and use PirateShip to get wholesale pricing. It integrates with my Etsy and EBay stores and I use it when I have local customers who... See more


Company details

  1. Software company
  2. Shipping and postal service
  3. Shipping service

About Pirate Ship

Written by the company

Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print.

As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations, — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage.

Key features and capabilities:

  • Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank
  • E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically
  • Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache
  • Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard
  • International shipping — Support for customs forms and international label creation across USPS and UPS international services
  • Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase

The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook — because ARRrrr, we make shipping fun! 🏴‍☠️

Our values reflect who we ARRrrr

Written by the company

Be fair 😉
Accessible to everyone, so no one’s left out.
Be nice 😍
Empathy, humanity, and humor go a long way.
Be real 😊
Be reliable and back up the pirate talk.

Contact info

Save up to 87% off USPS® & UPS® rates

We’ve saved shippers tons of treasure since 2014 🏴‍☠️

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 2% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Long time Customer

I have been using Pirate Ship since around 2020. I started using it to ship items from my Independent Consultant Business and quickly shifted to using it for all my personal shipping needs as well. I had one issue that was user error and they still helped guide me on what I needed to do to solve the issue. Love the choices it gives for shipping options.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I love shipping with Pirate Ship!

I’ve been using Pirate Ship for my small jewelry business for years! The prices are better than most, & I’ve been extremely satisfied with the services they provide. I also have my Etsy account linked up, which makes it easy for me when shipping my packages. Super satisfied with Pirate Ship!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Best for Subscription Boxes!

I've used Pirate Ship for my comic book subscription box since 2018. They consistently provide the best prices for USPS with the least hassle. Y'arr the best, mateys!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I have used pirate ship for six years… amazing customer service and prices

I have used pirate ship for six years for shipping packages for my small business and personal. I love them! Great prices, tracking is easy and invoice printing to keep me updated. I recommend them. I had a package lost in the system and undeliverable by USPS from the buyer incorrect address note and pirate ship checked in with me several times over those few weeks until it arrived back to my location. Pirate ship went beyond with customer service. So grateful for them.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

So much less expensive

So much quicker, less expensive, smarter and all around better than dealing directly with the shipping companies. I have been in the mail order business since 1976, and am very happy that I found these people

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The Best!

I love Pirate Ship! I've been using their software for my small business for many years. It's user friendly, integrates seamlessly with my website and Etsy shop and provides all you need to ship both domestic and internationally. The carrier discounts are great and the customer service is fantastic. And all these things are free! They're the only company I know that genuinely seems on the side of helping small businesses. A+, 20 Stars.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Save money and time!

Besides saving money, when I drop a package off at the post office or the UPS store, I am elated at how many people are standing in line (presumably, in front of me) and I can just come, put it on the counter and leave. Additionally, previous addresses I’ve shipped packages to are saved in an address book to save time in the future.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I never thought of myself as a Jolly…

I never thought of myself as a Jolly Roger girl, but I would marry this pirate if I could! I like the ease of use because it is very intuitive. I sell online, and I find it very easy to manage and process orders with their integrations.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The site is easy to navigate.

The site is easy to navigate. We like the choice of shippers. Email notifications to our customers are very helpful as well as tracking and keeping our history of shipments. Printing the labels is simple - it's all in one place. We never have to stand in line to have things shipped. A problem arose with a shipment and the resolution was swift and thorough. We have been using Pirate Ship for years and have always been satisfied.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Long time Pirate Ship user

I have been using Pirate Ship for mailing my products from my small business for at least 5 years. I find it easy to use, always saves me money, and provides choices for multiple shipping methods.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Love Pirate Ship

I use Pirate Ship every week and love every single thing about it! The customer service is fantastic. Every time I get a package for someone and see the price printed on the label, I tell them right away about Pirate Ship. Hands down the best for anyone who sends packages and likes to save money!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

THEY ARE VERY HELPFUL!

THEY ARE VERY HELPFUL, FRIENDLY AND QUICK TO REPLY WHEN YOU NEED HELP. IF SOMETHING COMES UP ABOUT A PACKAGE YOU SENT, THEY CONTACT YOU AND LET YOU KNOW.

3 March 2026
Unprompted review

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