www.piscifun.com Reviews 561

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the excellent build and solid performance of the reels and rods. Many appreciate the great value, noting that the company offers top-quality items at reasonable prices, making them a popular choice for various fishing needs. The delivery service is frequently mentioned as fast and reliable, with products arriving on time and well-packaged, ensuring items are in top shape upon arrival. However, some customers experienced issues with shipping, including delayed deliveries or receiving incorrect items, and a few reported that products arrived broken or with assembly defects. A small portion of people also felt that certain reel components, like the handle grip or drag clicker, could be improved for better user experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, performance, and value... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Price

Clients share positive opinions on price, consistently highlighting that the products offer excellent value... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the smoothness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a second Alijoz 400 within a few weeks in preparation for next year’s King Salmon season on Salmon River. I liked the first one so well I couldn’t wait to get a second. The key features that ca... See more

Rated 5 out of 5 stars

I've bought several reels and a couple rods and I like both items very lightweight, received them on time. Only had one issue with shipping that was due to a reel being withheld at the port I guess. T... See more

Rated 5 out of 5 stars

This company will take care of you, forget what people say about where its from or who owns what, the customer service is top notch and beats any company in the states. The only drawback is they may t... See more

Rated 5 out of 5 stars

Viper x spinning reel delivered on time as promised. Smooth as silk catching 20-21 inch bass without a problem . Impressed with the build quality from a Daiwa/ Shimano diehard. Salt water spinning nex... See more


Company details

  1. Fishing shop
  2. Hobby shop

Written by the company

Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

561 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

PISCIFUN 1…

QUALITY OF THE PRODUCT IS CONTINUALLY GETTING BETTER AND COMPETIVE TO SOME HIGHER BRAND FISHING PRODUCTS. WHAT IS ALSO GREAT IS THE WAY PISCIFUN KEEPS YOU INFORMED ABOUT WERE YOUR ORDERED ITEM IS AND WHEN IT WILL ARRIVE.

18 May 2024
Rated 2 out of 5 stars

Unpleasant Experience!

I was very unhappy that I could not contact anyone to physically speak to in reference to placing my order and obtaining information. I gave up in desperation, expecting I would have to return my items if anything was incorrect assuming I could get a refund. Very unpleasant experience. This company desperately needs 800 customer phone support that is reliable. I left repeated messages per the message system with never receiving a single response. Unacceptable service.

17 May 2024
www.piscifun.com logo

Reply from www.piscifun.com

Hello,
We apologize that our customer service staff did not answer your call in a timely manner.
Please do not worry, we will look into the problem and actively improve.
To help you resolve your problem faster, we also contact you by email, which you can check and reply to us at any time.
We will get back to you within 24 hours and help you resolve the issue.
We look forward to hearing from you at any time.

Rated 5 out of 5 stars

all is good

i received both rod and reel. the only problem i had they shipped separately. i only had tracking number for fedex. but after contacting piscfun.com . i was able to track my reel through usps. so the matter was resolved.

9 May 2024
Unprompted review
Rated 4 out of 5 stars

5 wt Fly rod

Was impressed with previous rod I bought for myself and bought 2 more for gifts when they became available again.

17 February 2024
Rated 5 out of 5 stars

Great products that rival any "brand…

Great products that rival any "brand name" stuff you own or are looking at. I've had no more issues with anything from Piscifun than any other tings I own, and the couple minor issues I've had have been solved quickly and easily, they just reply to email in the middle of night instead of the day.

16 February 2024
Rated 1 out of 5 stars

I still have not received my package.

I still have not received my package.

16 February 2024
www.piscifun.com logo

Reply from www.piscifun.com

Hello,

We are sorry to hear that you did not receive the package.
We will investigate the cause of the problem.
Don't worry, we are helping you solve the problem and will resend it for you.
Please accept our sincere apologies.

Rated 3 out of 5 stars

the ice fishing suit does not have a…

the ice fishing suit does not have a 3xl in stock, only the bibs.

18 January 2024
www.piscifun.com logo

Reply from www.piscifun.com

Hello,
Some of our products are out of stock after a period of hot sales.
We apologize that we are unable to provide you with a suitable size set.
We understand your desire for a complete set of products. We will do our best to help you.
We have contacted you through our after-sales email and hope to provide you with a suitable solution through negotiation.
Thank you for your understanding.

Rated 5 out of 5 stars

Can't wait to use my new reels

Saw what looked like a great deal on ice reels. How ya gonna beat BOGO right. Company was in constant contact with me though out the order and shipping process and I received my order in a timely fashion. Took both reels to Scheels and got them lined up and ready to go. Unfortunately I can't yet review the reels. Had shoulder surgery in early January and haven't got the all clear from Doc(or the wife) to be back on the ice yet. Hopefully they work as good as they look.

18 January 2024
Rated 5 out of 5 stars

Purchased a few Chaos 60s and an ice…

Purchased a few Chaos 60s and an ice suit. Very surprised at the quality of all of the products. The suit has all the features of suit 3x the price. Super warm, easy on and off, tons of pockets, waterproof. The reels cast great, smooth drag and I caught my personal best blue at 96 lbs on one.

18 January 2024
Rated 2 out of 5 stars

Confusing Description

The selection process for "hand orientation" is confusing. Is it asking which hand is your reeling hand, dominant hand, or which side of the reel do you want the handle on. I'm right handed and guessed wrong. Now I'm stuck with a reel that has the handle on the right side of the reel. Too bad because I love their reels and now I probably will never use it.

18 December 2023
www.piscifun.com logo

Reply from www.piscifun.com

Hello,

We apologize for any confusion caused by our handle direction selection when you made your purchase.

This resulted in your purchase being incorrect.

Please don't worry, we can help you replace it with the scroll you need.

We have contacted you via email, please keep an eye on your email.

Rated 5 out of 5 stars

Ordered the ice fishing bibs and…

Ordered the ice fishing bibs and jacket. They were shipped out super fast,next day I believe. I received them in undamaged boxes and used them same day. Super warm and well thought out, reflective strips for night time visibility pockets in all the right spots and seem very well made. Definitely believe they easily compete w top brands at double n triple the price!!! Highly recommend!!!

18 December 2023

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