PitcheroGPS Reviews 133

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered direct from Pitchero rather than through Amazon to get the vest size we needed. Arrived quickly. My daughter uses it for rugby all the time in training and games. Sometimes takes a minute to... See more

Rated 5 out of 5 stars

Fantastic product that will help take your fitness to the next level in your respective sport. Easy to use app and downloading of data is a quick simple process. Lots of stats in the app such as top s... See more

Company replied

Rated 5 out of 5 stars

The ability to track sport specific data at this level of granularity at a very affordable price is a game changer for the grass roots rugby player. Clear, accurate data recorded across a range of ch... See more

Company replied

Rated 4 out of 5 stars

My Kids have enjoyed using the Pitchero GPS Tracker for Rugby & Hockey. It provides them with useful stats on their exercise and also allows them to goal set for targeted areas of improvement, such a... See more

Company replied

Company details

  1. Sportswear Shop

Written by the company

PitcheroGPS is the World's first GPS Player Vest built from the grassroots up. Our innovative technology serves everyone from grassroots to academy players, college and university players, to semi-professionals and professional players. Our innovative, proprietary technology provides laser-sharp accuracy with easy-to-understand performance data at a price all players can afford. Our mission is to empower all players, regardless of age, gender or competition, to improve improve their performance and reach their true potential. Millions of athletes use GPS tracking devices every day whilst cycling or running. These are often small computers fixed to the bike's frame or a smartwatch worn on the runner's wrist. In most cases, they record four key statistics: Speed, Distance, Intensity and Position.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

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Rated 4 out of 5 stars

I recommend buying a size up as fit is…

I recommend buying a size up as fit is very neat.

The team did offer additional support, thank you

21 November 2023
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Reply from PitcheroGPS

Hi Sherie,

Thanks for your review.

The vest is designed to be a snug fit in order to keep the GPS device secure when running. If you believe your vest is too small for you, feel free to contact our support team (support@pitcherogps.com) and we'll be happy to exchange for a larger size.

All the best,
PitcheroGPS Team

Rated 3 out of 5 stars

still waiting for the rest of the order…

still waiting for the rest of the order - not happy

30 October 2023
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Reply from PitcheroGPS

Hi Andrew,

Thanks for your feedback and really sorry to hear you're not happy with your order.

I have reviewed your order and can see that your base layer was never added to your basket. To receive the free base layer, it's necessary to add it to your basket and apply the discount code XMAS23 at checkout.

Our customer service team reached out to you on 13th November regarding your inquiry and are yet to hear back with a response.

If you could reach out to us at support@pitcherogps.com we'll be happy to assist you with this issue.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Super fast delivery

16 October 2023
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Reply from PitcheroGPS

Hi there,

Thanks for your 5-star review.

We aim to ship all orders the same day if you order before 3PM!

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

Fairly easy to use

Fairly easy to use once you get started. Can be difficult to get the device started and can see the button for that wearing out quickly.

12 October 2023
Unprompted review
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Reply from PitcheroGPS

Hi Gemma,

Thanks for your feedback.

Please note the GPS tracker has been rigorously stress tested to ensure it remains operational indefinitely. If you ever encounter an issue with your tracker, feel free to email us at support@pitcherogps.com

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Affordable and Intuitive

Good battery life. Can get 3 or 4 games out of one charge.
Has its own in built gps so you don't need any other device to use it.
Simple, light weight
App is intuitive and pretty detailed about your workout. looking forward to seeing what other features will come out

12 October 2023
Unprompted review
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Reply from PitcheroGPS

Hi Rhys,

Thanks for your 5-star review.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Easy to order and use

Easy to order and use, great service on queries and the data is really helpful.

12 October 2023
Unprompted review
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Reply from PitcheroGPS

Hi Ruth,

Thanks for your feedback.

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

Product arrived promptly and loved the…

Product arrived promptly and loved the packaging. It was bought as a gift and the details for registering and signing up didn't arrive until a little while later.

21 September 2023
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Reply from PitcheroGPS

Hi Lucy,

Thanks for your feedback.

As we continue to grow PitcheroGPS we love to hear feedback from our community. We're currently in the process or taking huge steps in improving the onboarding process for new customers.

If you'd like to hear more or need any further assistance, feel free to contact our helpful customer service team at support@pitcherogps.com

All the best,
PitcheroGPS Team

Rated 1 out of 5 stars
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Reply from PitcheroGPS

Hi Lucy,

Thanks for your feedback.

We're deeply sorry to hear you've experienced issues setting up your PitcheroGPS Player Bundle.

I've reviewed your ticket and I can see correspondence from a member of our support team confirming your issue had been resolved on Friday 29th September.

If this is not the case, please reach out to us at support@pitcherogps.com so we can look into resolving your issue.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Looked at all the options out there and…

Looked at all the options out there and felt this offered the best all round package. Kit was good quality, well packaged and presented, easy to set up, the app was straight forward. I bought as a gift for my son, simple to transfer subscription and he's up and running, getting used to seeing his stats.

21 September 2023
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Reply from PitcheroGPS

Hi David,

Thanks for your 5-star review.

It's great to hear your son is loving his PitcheroGPS Player Bundle and we hope you're just as excited as we are as we continue to develop the product and make it even better.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Had an issue setting it up

Had an issue setting it up. Emailed support very fast and simple reply. Amazing service thank you Lukas.

26 September 2023
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Reply from PitcheroGPS

Hi Brian,

Thanks for your 5-star feedback.

Great to hear Lukas was quick to help. If you need any further assistance feel free to get in touch anytime. We hope you enjoy your Player Bundle.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Really insightful good quality kit

My son wanted to know how far he was travelling and speed etc so this is the perfect introduction to finding out a bit more about your game. There could be some better instructions on how to interpret the app but I guess that might be to come.
Construction and quality is top notch. Happy so far

24 August 2023
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Reply from PitcheroGPS

Hi Jon,

Thanks for your 5-star review.

We're currently working on articles to help users better understand and make the most of their data so keep your eyes peeled!

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Amazing device

This arrived really fast, my son is so happy with it and as for the price you can’t complain at all. It’s so easy to use and set up. Even allowing you to add your name onto the device. The amount of info it displays is amazing and very helpful getting you to your targets.

2 July 2023
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Reply from PitcheroGPS

Hi Charlotte,

Thanks for your review.

Great to hear you're loving your new PitcheroGPS Player Bundle.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Great Product

The GPS and app are both easy to use, with fast shipping and a useful user interface.

20 August 2023
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Reply from PitcheroGPS

Hi Sebastian.

Thanks for your 5-star review.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Great product

We are enjoying the data and seeing the progress my son is making and it gives him a target for each session

19 August 2023
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Reply from PitcheroGPS

Hi Ian.

Great to hear your son is loving his PitcheroGPS Player Bundle.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Superb if you are serious about your training

We used a competitor product before but moving to PitcheroGPS was a no brainer - clearer details and a easier breakdown of sessions over a period of time, the vest is great and very comfy.
The stats are clear and with a PB you know where you are each week.
Great customer service with a few problems I have had but turned out to be user error not product!!

18 August 2023
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Reply from PitcheroGPS

Hi Steve.

Thanks for your kind words. We want to help grassroots athletes reach their true potential and it's great to hear how we've helped you.

All the best,
PitcheroGPS Team

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