PitcheroGPS Reviews 133

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered direct from Pitchero rather than through Amazon to get the vest size we needed. Arrived quickly. My daughter uses it for rugby all the time in training and games. Sometimes takes a minute to... See more

Rated 5 out of 5 stars

Fantastic product that will help take your fitness to the next level in your respective sport. Easy to use app and downloading of data is a quick simple process. Lots of stats in the app such as top s... See more

Company replied

Rated 5 out of 5 stars

The ability to track sport specific data at this level of granularity at a very affordable price is a game changer for the grass roots rugby player. Clear, accurate data recorded across a range of ch... See more

Company replied

Rated 4 out of 5 stars

My Kids have enjoyed using the Pitchero GPS Tracker for Rugby & Hockey. It provides them with useful stats on their exercise and also allows them to goal set for targeted areas of improvement, such a... See more

Company replied

Company details

  1. Sportswear Shop

Written by the company

PitcheroGPS is the World's first GPS Player Vest built from the grassroots up. Our innovative technology serves everyone from grassroots to academy players, college and university players, to semi-professionals and professional players. Our innovative, proprietary technology provides laser-sharp accuracy with easy-to-understand performance data at a price all players can afford. Our mission is to empower all players, regardless of age, gender or competition, to improve improve their performance and reach their true potential. Millions of athletes use GPS tracking devices every day whilst cycling or running. These are often small computers fixed to the bike's frame or a smartwatch worn on the runner's wrist. In most cases, they record four key statistics: Speed, Distance, Intensity and Position.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dead slow and picking up the signal…

Dead slow and picking up the signal also ridiculously slow
Overall waste of money
and the cloth size is too tight on the medium vest .
Sorry you’re big failure

9 August 2023
PitcheroGPS logo

Reply from PitcheroGPS

Hi Ajimon, thanks for your review.

We're sorry to hear you're having trouble with your PitcheroGPS Player Bundle.

We're keen to resolve the issues that you have reported and have separately contacted you via email. We look forward to hearing back from you.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

My daughter uses this to track her…

My daughter uses this to track her rugby training and the ease of use and the information it gives her has helped massively. Very good value for money. Would highly recommend

27 July 2023
PitcheroGPS logo

Reply from PitcheroGPS

Hi Timothy,

Thanks for your 5-star feedback.

Great to hear your daughter is loving her Player Bundle for Rugby training.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Great fun

Great fun. Product works really well, I’m now recording all my training and matches - top speeds and distance. Love the heat maps and replays.

10 August 2023
PitcheroGPS logo

Reply from PitcheroGPS

Hi Rob,

Thanks for your feedback. Great to hear you're loving your Player Bundle.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Great product!

Great product, really happy!

13 August 2023
PitcheroGPS logo

Reply from PitcheroGPS

Hi Tom,

Thanks for your 5-star review.

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

Son had enjoyed using it

Son had enjoyed using it. Meaningful data has been lost due to user inexperience. You need to switch on just before exercise/game and straight off afterwards as otherwise you collect incorrect additional data. Could be clearer in the instructions with this highlighted.

24 July 2023
PitcheroGPS logo

Reply from PitcheroGPS

Hi KJC,

Thanks for your review. It's great to hear your son enjoys using PitcheroGPS.

You can edit and trim your sessions by tapping the 3 dots at the top right of your session and adjusting the Start & End times. We're currently working on a way to create splits to trim the middle of sessions.

I hope this helps your experience.

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

The gps is a good tool

The gps is a good tool, easy to use. I need to use it some more to accurately score it over and above the one here.

6 August 2023
PitcheroGPS logo

Reply from PitcheroGPS

Hi Nick,

Thanks for your feedback.

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

Easy to use and effective carrier

Easy to use and effective carrier. Letters on carrier have already started to peel off after 2/3 uses

13 August 2023
PitcheroGPS logo

Reply from PitcheroGPS

Hi Alex,

Thanks for your feedback.

I have passed your details onto our Product Team. Please get in touch at support@pitcherogps.com so we can discuss this issue in more detail.

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

Extend contact hours or sort thr FAQs

Customer service is friendly and helpful, it's a shame it's only open Mon to Fri 9-5 when 99% of people are busy at work.

The help pages on website need sorting too.

5 August 2023
Unprompted review
PitcheroGPS logo

Reply from PitcheroGPS

Hi there,

Thanks for your review.

I've passed your feedback onto our Support Team. If you need any further assistance feel free to get in touch at support@pitcherogps.com.

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

Needs more instructions on the kit

More instructions needed for sett g it up

16 July 2023
PitcheroGPS logo

Reply from PitcheroGPS

Hi Liam,

We are really sorry to hear about the issues you are having with our app. That's not the experience we want you to have.

A member of our team has sent you an email to try and resolve the issue. If you can't see our email in your inbox, please contact support@pitcherogps.com and a member of our team will be in contact shortly to assist.

Thank you for your feedback and we apologise for any inconvenience this may have caused.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Really like the product but there a lot…

Really like the product but there a lot of improvement needed. It's only the first version now so I have faith in this product improving.

9 July 2023
Unprompted review
PitcheroGPS logo

Reply from PitcheroGPS

Hi Abdullah,

Thanks for your feedback.

Our development team are working hard to add new features and improve the app. If you have any suggestions, feel free to get in touch at support@pitcherogps.com

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, product and after care.

4 July 2023
Unprompted review
PitcheroGPS logo

Reply from PitcheroGPS

Hi Jimmy,

Thanks for your 5-star review!

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

PitcheroGPS for Walking Football!

Playing football at walking pace sounds like it will be easy - nothing could be farther from the truth! At every event the cry of, "Running Ref!", fills the air! In my humble opinion, the definition of 'walking' as defined in the rules is almost impossible to enforce.

When I read the PitcheroGPS specification, I wondered whether it might be possible to use this device to prove that I was NOT jogging or running - not at all the standard use case!

I purchased the GPS Player Bundle back in February 23, with an expected delivery date of July. PitcheroGPS confirmed delivery during the first week of July and my device arrived the following day.

The instructions were clear and easy to follow, and I'd downloaded the companion app, created my account and started my subscription within a few minutes.

I did note that the device is designed for outdoor use, so I wondered how it would fare with our indoor sessions.

Undaunted, I started my tracker, and popped it into my vest. A little over two hours later, it was retrieved and the moment of truth had arrived.

The first promising sign was the progress bar moving steadily and surely from 0 to 100%, in a minute or two, suggesting that session data was indeed being transferred to my mobile device.

Process complete, I hit 'View Session' and was completely blown away by the quality and variety of the information available:

- a heatmap of my movements
- speed data by zones and intensity
- distance data by zones and intensity
- intensity data over time

all in easy to read, understand and share charts and tables.

Session 1 - 99% walking (below 6km/h) and only 1% jogging (below 12km/h) and only 1m of 7,300m+ covered at running pace.

I've shared these stats with my teammates, safe in the knowledge, that whatever anyone thinks they saw - I wasn't running!

10 July 2023
Unprompted review
PitcheroGPS logo

Reply from PitcheroGPS

Hi Neil,

Thanks for your review. It's awesome to hear you're using PitcheroGPS to track your walking football sessions!

We'd love to see some screenshots of your stats from your matches.

Could you drop us an email at support@pitcherogps.com?

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

Easy to charge and transfer over data

Easy to charge and transfer over data! Some of the pitches through the map are not correct and my heat map was abit all over the show but I got the gist of it. Easy to wear, easy to use app!

20 July 2023
Unprompted review
PitcheroGPS logo

Reply from PitcheroGPS

Hi there,

Thanks for your review.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

I love the product and the brand

I love the product and the brand. The only "but" I could give it it's that the speeds are pre-setted, and I do 3 min of sprinting (and feeling like I am gonna die! )and because the sprinting speed is +20km/h it only records like 3 seconds of sprint.

19 July 2023
Unprompted review
PitcheroGPS logo

Reply from PitcheroGPS

Hi there,

Thanks for your 5-star review.

I'll pass your feedback onto our Product Management team.

All the best,
PitcheroGPS Team

Rated 5 out of 5 stars

PitcheroGPS

Excellent presentation of the equipment, recyclable material of the delivery boxes. High quality tech

20 July 2023
Unprompted review
PitcheroGPS logo

Reply from PitcheroGPS

Hi there,

Thanks for you for your 5-star feedback.

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

Still learning but super helpful

I am new to this type of tech and I'm still learning how to interpret the data.
But the device and the app are great. They're really straightforward and easy to use. My favourite is the heat map for each category of data (speed, intensity, distance).

12 July 2023
Unprompted review
PitcheroGPS logo

Reply from PitcheroGPS

Hi Shan,

Thanks for your review.

All the best,
PitcheroGPS Team

Rated 4 out of 5 stars

Easy to use platform

Easy to use platform, keeps me fully up to date with all that’s needed

20 July 2023
Unprompted review
PitcheroGPS logo

Reply from PitcheroGPS

Hi Kevin,

Thanks for your review.

All the best,
PitcheroGPS Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look