I have done business with Pixels Photo Art over a dozen times and they never disappoint. I'm continually amazed at how well they can convert an old graney yearbook album photo and turn it into a crisp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The restoration of my 1970's photo performed by Pixels Photo Art is nothing short of a miracle. I was stunned by how natural the color to the women's blouses and the lighting on the faces is. I am s... See more
Company replied
They were very kind and easy to work with even when I had many questions and didn't really understand how their company worked at first. I'm glad I chose this company because not only were they nice,... See more
Have been using Pixels now for a couple years helping me repair and colorize some old photos from 50-60 years ago, results have been amazing, service has been quick and any issues I have had were reso... See more
Company details
Written by the company
Pixels Photo Art is a custom portrait studio founded in 2021, bringing together artists from the US and the EU. We create personalized portraits for families, couples, pets, memorials, anniversaries, and any theme you can imagine. We work with both businesses and individual customers, and we print and ship worldwide.
Contact info
Galati, Romania
- office@pixelsphotoart.com
- pixelsphotoart.com
4.7
Excellent
315 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast delivery and very good employees
17 January 2023
Unprompted review
Reply from Pixels Photo Art
Thank you kindly for your words Isabella! It motivates us! We stand to make a difference!
Fast delivery and a job well done
Fast delivery and a job well done! Very good quality and polite!
23 January 2023
Unprompted review
Reply from Pixels Photo Art
Pelle, we're glad our team exceeded your expectations with fast delivery, top-notch quality, and friendly service. We strive to provide an exceptional customer experience, and it's wonderful to know we hit the mark. Thank you for choosing us, and we look forward to serving you again.
All around great
All around great ! This company has wonderful customer service and the quality is amazing!!!
22 December 2022
Reply from Pixels Photo Art
Thank you for your review, Jessica. We're happy to know that we met our goal with your order. Thank you for trusting us with your photo art needs. We look forward to working with you again in the future.
Reply from Pixels Photo Art
Thank you for choosing PixelsPhotoArt to create your personalized artwork!
I wasn’t happy they were trying to charge me more money to get one photo done.
Wasn’t the greatest experience at all.
22 December 2022
Reply from Pixels Photo Art
I am sorry to hear this! You placed an order to move one person to a photo but requested us to move 3 and do extensive photo editing. We have refunded you since you refused to pay according to your request. You can reach us out before placing an order to get a personalized quote for your customization request.
The pictures turned out horrible
The pictures turned out horrible. They were not faded and we’re almost disrespectful. I’d like my money back since I had to pay for something without an option for preview.
12 December 2022
Reply from Pixels Photo Art
I am sorry you feel this way, however your artwork was done according to your requirements. We have sent you the artwork via email and you could have requested revisions. We have not heard back from you. You cannot cancel an order after the service was provided according to your requirements and delivered to your email. Once the artwork is delivered, you can only request revisions. Please read our Revision & Refund policy to which you agreed with when you placed an order on our website. We only provide the service as long as there is an order. If revisions are needed, get in touch with us. We're always looking to help.
There are not words for how wonderful…
There are not words for how wonderful my photos turned out. I had 3 portraits made, and they were all superb. Thank you for listening to me and helping me with my vision.
6 December 2022
Reply from Pixels Photo Art
We are happy that we were able to help you! You have been a pleasure to work with!
Just what I was looking for!!!
Great company to work with. Really helpful. Fast shipping.
10 December 2022
Reply from Pixels Photo Art
Jessica, we're so glad you had a positive experience working with us. In addition to providing quality, we prioritize fast and reliable shipping whenever possible, so it's great to hear that your order arrived quickly. Thank you for choosing us, and we look forward to serving you again in the future.
Amazing
I bought this because i didn't know what else to buy for my mama for christmas no regrets as i'm looking at the photo this is awesome
10 December 2022
Reply from Pixels Photo Art
We're happy to read about your shopping experience! We are here to help! Thank you for your kind review!
SO FAST and such a great job
SO fast and such a great job! We love it. Thank you so much!!
29 November 2022
Unprompted review
Reply from Pixels Photo Art
Valentina, we're happy you're thrilled with your order. It's wonderful to know we exceeded your expectations. We look forward to serving you again in the future. Thank you again for your kind words.
The service given is fantastic
The service given is fantastic! I had the artist, Ryan, create a picture to add my son's great grandfather, who had passed, into his newborn pictures with his great grandma. I had them edit my order many times and they did it in a timely manner and kept editing until I was 100% satisfied and my photo came out perfect! This gift will mean so much to his great grandmother ❤️
22 November 2022
Reply from Pixels Photo Art
Thank you for your patience and understanding. Sometimes custom artworks require the customer's input to have it done 100% to his liking. We're happy to hear you had a great shopping experience!
Reply from Pixels Photo Art
Crystal, we're so touched to hear that the canvas helped you honor your Mami's memory. We're glad that it turned out beautiful and arrived quickly. We understand the importance of holding cherished memories close and are grateful to have been a part of yours. Thank you for trusting us with your special moment.
Reply from Pixels Photo Art
You're more than welcome! Thank you for shopping with us!
Good
Kind people and they are really easy to get a hold of when needed
10 November 2022
Unprompted review
Reply from Pixels Photo Art
Thank you so much for your heartwarming review, Abby. We strive to create a supportive and approachable environment for all our customers, and it's wonderful to know we achieved that for you. We're always here to help!
Perfect photo.
Perfect photo.. I wanted someone that had sadly passed to be in a photo with her grandson that she never got to meet. They adjust it as well if you’re not 100% happy with the first edit.
Definitely recommend.
Very fast service too.
1 November 2022
Reply from Pixels Photo Art
Carla, we're deeply touched by the sentimental value of the photo we created for you. We're honored to have helped you create a special memory of a loved one. We're also glad our editing services met your needs, and you're happy with the final result. We appreciate your recommendation and look forward to working with you again.
Ryan was so easy to work with an made…
Ryan was so easy to work with an made my order exactly how I wanted. He was so nice an understanding when I told him the reason behind the picture. I would def recommend them and working with Ryan.
26 October 2022
Reply from Pixels Photo Art
Thank you for your kind words, Michelle. Ryan will be delighted to know his expertise and understanding made your experience exceptional. We're thrilled to have met your needs and grateful for your recommendation.
I could have done it myself.
I was hoping for more input from the artist to make it look better than just taking the 2 photos and slapping them together...I could have done this myself.
21 October 2022
Reply from Pixels Photo Art
I am sorry to hear that you are disappointed, although during the entire email communication you have not mentioned any disappointment. We have used your order photos and followed your instructions. We sent you a sample for a check-up and you have requested a revision to make the deceased shorter and also requested to provide another version with the deceased transparent for which we normally charge. We have provided the revision according to your new instructions and also provided another version with the deceased as a transparent presence for FREE. What we do, is shown in the product's photos and the product description and we have made the order according to your requests.
Beautiful work
10 October 2022
Reply from Pixels Photo Art
Mary, thank you for your kind words. We're happy you found our work beautiful. Our team crafts stunning pieces to bring joy, and we're grateful to have achieved that for you.
Absolutely in love with my order!
Absolutely in love with my order! My sons papa on his daddy’s side passed away 2 weeks before he was born & now we finally have a picture of our son with his papa! Timing was so fast, order came in not even 24 hours after I placed it. Highly recommend!
10 October 2022
Reply from Pixels Photo Art
Ally, we're so touched to have been able to help you create a special memory for you! Thank you for your kind words and for trusting us with your order. We're thrilled to have exceeded your expectations!
Beat costumer service I’ve ever experienced
Order a picture for my wife after I ordered I had a few questions and they were quick to respond and willing to work with you in any way
4 October 2022
Reply from Pixels Photo Art
Thanks, Howard! Our team is dedicated to providing customers like you with the best all-round customer experience, and we're grateful for your recognition of our efforts. We're always here to help, and we look forward to working with you again.
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