Pixmania.com Reviews 4,359

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent price and delivered really quickly, no problems at all. Good communication of the order status every step of the process.

Company replied

Rated 5 out of 5 stars

Je Vien de commander un Samsung Galaxy s25 Ultra je ferai un retour quand je l aurai reçu merci pixmania

Company replied

Rated 1 out of 5 stars

I DO NOT recommend this website at all. Completely unreliable, with unreasonable shipping timelines, sellers on there do not have any responsability. I purchased a camera because it is IMPOSSIBLE to m... See more

Company replied

Rated 5 out of 5 stars

Nickel 👌 téléphone 📱 excellent. iPhone 14 reste encore en 2024 un bon rapport qualité prix et reste au top par rapport au concurrence

Company details

  1. Electronics store
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop
  4. Computer & Accessories store

Written by the company

Découvrez pixmania.com, la marketplace dédiée à l'univers high tech. Relancée en mars 2022, Pixmania fait peau neuve. Alors venez profitez de nos smartphones neufs et reconditionnés, nos ordinateurs portables neufs et reconditionnés, nos tablettes, et bien d'autres, aux meilleurs prix grâce à nos solutions de financement jusqu'en 48 fois et de reprise de vos appareils. Retrouvez toutes vos marques préférées (Apple, Samsung, Microsoft, Sony, Fitbit...) avec plus de 150 000 références !


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Pixmania/chip9

I ordered a Galaxy smartwatch in December 2023. I took advantage of the Oney x 4 payments offer.

I then received a notification that the order was cancelled as the watch was out of stock.

This meant that I had to source another watch through a different company.

Then after doing this I received a message on 21 December that the watch was being dispatched after all from Pixmania.
They also took the first payment of 91.32 euros off my Oney account.

As I had already received a watch from the other company I tried to cancel the watch with Pixmania but as it was already in transit I could not do so.
The watch arrived after Christmas and I notified Pixmania that I was returning the watch.

I had to pay the return postage from France to Portugal on a tracked delivery.

The watch was returned to them in an unused condition and still sealed.

Pixmania are now saying that the seal on the watch had been broken- it had not - and that no refund will be issued. They sent photographs but this was not how i returned the watch.

Further they will continue to take payments from my Oney account, the next one being on 21 January.

They want me to pay the postage to send the watch back to me - but I dont want it and never did after they first informed me that my order was cancelled.

Oney do not want to know - they can only stop the payments if Pixmania cancel the order.

By the way the supplier would appear to be a company called chip9 - or they are part of Pixmania.

I will never use this company again and will pursue them and chip9 until i get a refund.

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Franchement top top top

Franchement, rien à dire au top, je recommande

1 February 2023
Pixmania.com logo

Reply from Pixmania.com

Bonjour, c'est très bien !
Nous sommes ravis que vous ayez apprécié votre expérience chez nous.
Merci beaucoup pour votre recommandation !
Nous espérons avoir le plaisir de vous revoir bientôt.
L'Equipe Pixmania

Rated 1 out of 5 stars

Portable piraté

1 September 2022
Pixmania.com logo

Reply from Pixmania.com

Bonjour,

Nous vous présentons toutes nos excuses pour ce contretemps.

Pouvez-vous nous apporter de plus amples informations sur le problème que vous avez rencontré par mail à l'adresse mail : service-client@pixamnia.com.
Nous restons à votre disposition et nous serons ravis de vous répondre dans les plus brefs délais.

Bien cordialement,
L'équipe Pixmania

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