Pixory Reviews 

1,173
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 671 reviews, reviewers overwhelmingly had a great experience with this company and truly love their custom photo books. Customers frequently praise the stunning print quality, vibrant picture clarity, and the exceptionally user-friendly design interface that makes creating bespoke albums fun and straightforward. Many people also mention the amazing customer service team, noting that support agents respond very quickly and resolve inquiries with remarkable kindness and professionalism. However, some customers also noted issues regarding orders getting damaged in transit or arriving with minor print defects. A few people additionally mentioned experiencing occasional delivery delays, packages getting lost, or receiving items that did not match expectations.

What people talk about most

Product

Consumers find product quality to be outstanding, frequently praising the clear, vibrant prints and luxurious... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptionally fast responses,... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the beautiful albums,... See more

User experience

Customers had great satisfaction with the user experience, expressing appreciation for the simple interface... See more

Order

Users describe positive interactions with order, expressing high satisfaction with fast deliveries, ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am new at putting together digital photo albums. I gave Pixory a try this year and have been so happy. I created 3 different albums! The last was a very special gift to my daughter filled with many... See more

Company replied

Rated 5 out of 5 stars

I emailed the support team for help and they sent back such a lovely personalised response from Gabrielle that answered and solved my query instantly! Amazing customer service. So excited about my ord... See more

Company replied

Rated 5 out of 5 stars

I've purchased from Pixory twice now (3 books total) and cannot wait to design and buy my next book!! The quality is great, the pictures are clear and vibrant, and they ship super quickly. I love how... See more

Company replied

Rated 5 out of 5 stars

Me and my husband love having these albums on our shelf to remember our travel memories. Even though there have been some technical issues their customer service has been fast and very helpful. Would... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,173)

727 reviews in the last 12 months

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Rated 5 out of 5 stars

AMAZING

AMAZING quality books and my fave way to store memories. Customer support also amazing when I had order issues. Would highly recommend to all. Thank you!!

12 June 2026
Unprompted review
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Reply from Pixory

Hey!

Thank you for your fantastic review! 🌼 We're so happy our photobooks have become your favourite way to keep your memories, and we're always here whenever you need us. 📖💕

All the best,
The Pixory Team

Rated 5 out of 5 stars

As usual I’m very satisfied with my…

As usual I’m very satisfied with my order. I first ordered one book to try their service and made a bigger order (3)after. The quality of the books is amazing, the process is simple and the shipment has been done very quickly. Will definitely keep ordering my books with them

1 July 2026
Unprompted review
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Reply from Pixory

Hey!

Thank you for your continued support! 💖 We're so happy you've trusted us with so many of your memories, and we can't wait to create many more beautiful photobooks for you. 📚✨

All the best,
The Pixory Team

Rated 5 out of 5 stars

They go above and beyond at Pixory

Pixory is amazing! I have done several orders over the past few years and have had nothing but excellent service! They really go above and beyond as a company to make sure their customers are receiving the best product. I once forgot to change the size of font on my book and the name of the country was basically unreadable and they were kind enough to reach out with a voucher for me to fix the font and repurchase the book. So sweet of them! I will always use them for every trip I take!

18 June 2026
Unprompted review
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Reply from Pixory

Hey Megan!

Thank you for your amazing review! 🌿 We're so happy to have been part of your travel memories over the years, and we can't wait to help bring many more adventures to life. 📖✈️💚

All the best,
The Pixory Team

Rated 5 out of 5 stars

I’ve made 2 projects and they both…

I’ve made 2 projects and they both turned out really lovely. Little tricky to learn at first but each one comes out better than before. Almost lost the second one due to my own error but customer support was very prompt and helpful and recovered it for me!! Deffo recommend x

30 June 2026
Unprompted review
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Reply from Pixory

Hey John!

Thank you for your lovely review! 🌸 We're so happy we could help recover your project, and it's wonderful to hear each photobook has become even more special than the last. 📖💕

All the best,
The Pixory Team

Rated 5 out of 5 stars

The quality is super good from the 1st…

The quality is super good from the 1st page till the last.
Communication is also amazing once i sent my request till i received the package.

29 June 2026
Unprompted review
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Reply from Pixory

Hey Rana!

Thank you for your lovely review! 🌺 We're so happy you enjoyed the quality of your photobook and had a smooth experience from start to finish. We hope to help you create many more special memories! 📖💛

All the best,
The Pixory Team

Rated 5 out of 5 stars

Son un equipo superamable y comprensivos

Son un equipo superamable y comprensivo. Me han ayudado en cuestion de minutos y todo ha quedado resuelto

26 June 2026
Unprompted review
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Reply from Pixory

¡Hola Inés!

¡Gracias por tu amable reseña! 🌼 Nos alegra mucho haber podido ayudarte a resolverlo todo rápidamente, y tus amables palabras sobre nuestro equipo nos han hecho sonreír de verdad. 💛📖

Un saludo,
El equipo de Pixory

Rated 5 out of 5 stars

Great service

Great service. i needed help and they answered fast and got a solution to my issue. very impressed. will order again

25 June 2026
Unprompted review
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Reply from Pixory

Hey Carla!

Thank you for your kind review! 🌿 We're so happy we could help resolve your issue quickly, and we look forward to creating your next photobook with you. 📚💙

All the best,
The Pixory Team

Rated 5 out of 5 stars

Pixory made my memories into 11…

Pixory made my memories into 11 beautiful books! Their customer service is outstanding and I am so happy with my purchase! I’ll definitely continue to purchase from Pixory!

22 June 2026
Unprompted review
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Reply from Pixory

Hey Kristin!

Thank you for your amazing review! 🌺 Knowing we've been part of preserving so many of your special memories means so much, and we can't wait to help you create many more photo books in the future. 📖💫

All the best,
The Pixory Team

Rated 5 out of 5 stars

Beautiful books

I really enjoyed ordering from this company. They did a great job communicating and delivering a quality product. It was a great opportunity to take some pictures out of my camera roll and put them into a book I can look at, for years to come.

23 June 2026
Unprompted review
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Reply from Pixory

Hey Monica!

Thank you for your wonderful review! 🌼 We're so happy your favorite memories now have a special place to live, and we hope you enjoy looking back on them for many years to come. 📸💖

All the best,
The Pixory Team

Rated 5 out of 5 stars

I love all my pixory books of me and my…

I love all my pixory books of me and my husband’s travels together! I always look forward to making my book when coming home from a trip and displaying them in my home once I receive them, as well as showing them to friends and family. The quality of the pages and colors are so nice, and I know I will be using pixory for years to come.

24 June 2026
Unprompted review
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Reply from Pixory

Hey Martha!

Thank you for such a lovely review! 🩵 It makes us so happy to know your Pixory books have become a special way to relive your travels, and we can't wait to be part of many more adventures with you. 🌍📖

All the best,
The Pixory Team

Rated 5 out of 5 stars

Excellent Customer Service

I appreciate the support I have received from the support team at Pixory. I had an inquiry about my order and a member from the team quickly responded and provided the help I needed!

24 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Kassandra!

Thank you for your wonderful review! 💐 We're so happy our team could help with your order and give you the support you needed. 📖🤍

All the best,
The Pixory Team

Rated 5 out of 5 stars

Initially had some issues with delivery…

Initially had some issues with delivery but the customer service team handled it with no hassle at all. Great all around service and will be back for more photo books.

23 June 2026
Unprompted review
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Reply from Pixory

Hey Connor!

Thank you for giving us the chance to make things right! 😊 We're so happy our team could help, and it means a lot to hear you'll be creating more photo books with us. 📚✨

All the best,
The Pixory Team

Rated 5 out of 5 stars

Great customer service

Great customer service. I was having an issue placing my order and they got back to me in minutes to help troubleshoot.

23 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Jacqueline!

Thank you for your kind words! 🌸 We're so glad our team could help get everything sorted quickly so you could complete your order. 📖⭐

All the best,
The Pixory Team

Rated 5 out of 5 stars

Great app to get an album

The albums are pretty nice and the customer’s attention is fast and effective.

23 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Angela!

Thank you for your lovely review! 🌻 We're so happy you enjoyed your album and had a great experience with our support team. 📖💜

All the best,
The Pixory Team

Rated 5 out of 5 stars

Brilliant photo books

I ordered this as a birthday present and I could not have chosen a better gift. The customer team was amazing, in particular Joseph, even after I made an error in my address, it was affordable, the picture quality is very good and it came to Ireland in 11 days. I will definitely be recommending to family and friends.

23 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Caoimhe!

Thank you for your lovely review! 🌿 We're so happy your gift was a success, and we're glad Joseph could help make everything go smoothly. 🎁📖💚

All the best,
The Pixory Team

Rated 1 out of 5 stars

I spent two hours uploading photos and…

I spent two hours uploading photos and they disappeared, want me to start from scratch. Not thanks! Finding a more stable platform that won't waste my time.

23 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hi Kee-Sue,

We're very sorry to hear about your experience. We understand how frustrating it must be to spend hours creating a project, only to find your work missing unexpectedly.

This is certainly not the experience we want for our customers. We'd appreciate the opportunity to investigate what happened and see if there's anything we can do to help recover your project. Please contact our support team at support@pixoryofficial.com with the email address associated with your account, and we'll be happy to look into this for you. We hope to have the chance to make things right.

All the best,
The Pixory Team

Rated 5 out of 5 stars

Immediate response from customer…

Immediate response from customer service after I emailed them in regards to shipping details. That’s hard to find! I look forward to working with everyone here in the future!

21 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Jason!

Thank you for your kind review! 🌼 We're so happy our team could assist you quickly, and we can't wait to be part of your future photo book projects. 📸💛

All the best,
The Pixory Team

Rated 5 out of 5 stars

Everythings perfect

Creating photo books is simple and easy to understand. There's a wide selection, and inserting photos is just as easy. Everything from checkout to delivery is quick. And the final result is fantastic!

22 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Selina!

Thank you for your wonderful review! 🌺 We're so happy to hear that creating your photobook was easy from start to finish and that you loved the final result. 📚✨

All the best,
The Pixory Team

Rated 5 out of 5 stars

Great customer service

Great customer service

22 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Mickayla!

Thank you for your kind words! 🦋 We're so glad you had a great experience with our team, and we look forward to helping you again soon. 📖✨

All the best,
The Pixory Team

Rated 5 out of 5 stars

The final product looks amazing

The final product looks amazing! I'm definitely ordering more! The email responses were timely and incredibly helpful when I had questions!

21 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Paul!

Thank you for your lovely review! 🌷 We're so happy you love your photobook, and it's wonderful to hear our team was able to help when you needed us. 📖💙

All the best,
The Pixory Team

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