Pixory Reviews 

1,171
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 671 reviews, reviewers overwhelmingly had a great experience with this company and truly love their custom photo books. Customers frequently praise the stunning print quality, vibrant picture clarity, and the exceptionally user-friendly design interface that makes creating bespoke albums fun and straightforward. Many people also mention the amazing customer service team, noting that support agents respond very quickly and resolve inquiries with remarkable kindness and professionalism. However, some customers also noted issues regarding orders getting damaged in transit or arriving with minor print defects. A few people additionally mentioned experiencing occasional delivery delays, packages getting lost, or receiving items that did not match expectations.

What people talk about most

Product

Consumers find product quality to be outstanding, frequently praising the clear, vibrant prints and luxurious... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptionally fast responses,... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the beautiful albums,... See more

User experience

Customers had great satisfaction with the user experience, expressing appreciation for the simple interface... See more

Order

Users describe positive interactions with order, expressing high satisfaction with fast deliveries, ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am new at putting together digital photo albums. I gave Pixory a try this year and have been so happy. I created 3 different albums! The last was a very special gift to my daughter filled with many... See more

Company replied

Rated 5 out of 5 stars

I emailed the support team for help and they sent back such a lovely personalised response from Gabrielle that answered and solved my query instantly! Amazing customer service. So excited about my ord... See more

Company replied

Rated 5 out of 5 stars

I've purchased from Pixory twice now (3 books total) and cannot wait to design and buy my next book!! The quality is great, the pictures are clear and vibrant, and they ship super quickly. I love how... See more

Company replied

Rated 5 out of 5 stars

Me and my husband love having these albums on our shelf to remember our travel memories. Even though there have been some technical issues their customer service has been fast and very helpful. Would... See more

Company replied



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4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,171)

724 reviews in the last 12 months

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Rated 5 out of 5 stars

Great books

Great books, great service and it’s really easy to create!

8 July 2026
Unprompted review
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Reply from Pixory

Hey Joel!

Thank you for your kind words! 🩵 We're so happy you enjoyed creating your photobook, and we can't wait to help you turn even more memories into beautiful keepsakes. 📚🍃

All the best,
The Pixory Team

Rated 5 out of 5 stars

Amazing customer service complaint dealing

I ordered a photobook and unfortunately it arrived slightly damaged on the front cover. I emailed pixory and asked if I could possibly have a new copy of my book and I got a reply within minutes! Gabrielle was so helpful and friendly and agreed straight away to begin processing a new order for me.

10 July 2026
Unprompted review
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Reply from Pixory

Hey Sofia!

Thank you for giving us the chance to make things right! 💙 We're so happy Gabrielle could help quickly, and we hope your new photobook arrives looking exactly as it should. 📖🌿

All the best,
The Pixory Team

Rated 5 out of 5 stars

Pixory - 10/10

The books created are absolutely amazing and the customer service for attending to customers is above and beyond. Great products and great service.

9 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Shay!

Thank you for the wonderful 10/10 review! 🎉 It makes us so happy to know you loved both your photobook and your experience with our support team. We can't wait to help you create your next collection of memories! 📖🌈

All the best,
The Pixory Team

Rated 5 out of 5 stars

I just got my album and it’s awesome!!

I just got my album, and it’s awesome!!

I was inspired to have an album of my most memorable moments from my travels, so created it in Pixory. First of all, the UI is great for this kind of design, easy to navigate and get your fave photos uploaded all at once to select from. The Customer Support is great, they’re very responsive and kind, and helped me with my queries. Finally, the actual album turned out so cool! I just wish they shipped directly to my country so I could order more. They shipped it out super fast, too.

8 July 2026
Unprompted review
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Reply from Pixory

Hey Lena!

Thank you for sharing such a wonderful review! 🌎 We're so happy to hear your travel memories came to life just the way you imagined, and we truly hope to make shipping to your country available one day so we can be part of many more adventures. 📸🎉

All the best,
The Pixory Team

Rated 5 out of 5 stars

I got my first book from pixory and…

I got my first book from pixory and it’s wonderful. The quality is amazing and I’m definitely getting more. Also about their service, good customer service with proper communication. Thanks a lot.

7 July 2026
Unprompted review
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Reply from Pixory

Hey Snithu!

Thank you for choosing Pixory for your first photobook! 🌿 We're so happy you loved the quality and had a great experience with our support. We can't wait to help you create your next one! 📖💙

All the best,
The Pixory Team

Rated 5 out of 5 stars

Amazing quality and super fast…

Amazing quality and super fast delivery!
I placed my order on July 1st and already received my album on July 7th in the Netherlands, much faster than I expected!

Before placing my order I contacted customer service because I was having trouble selecting the Netherlands as the delivery country. Gabrielle responded very quickly and was really helpful.

And wow I am honestly so impressed with the album! Most of the photos I used were taken with my phone so I was a little worried that some of them might look blurry or lose quality when printed. But the album turned out absolutely beautiful. The print quality is amazing, the album looks stunning and I am so happy with the final result.

Great customer service, incredibly fast delivery and a beautiful high quality product. In my opinion, it is worth every penny. I would definitely order from Pixory again!!

7 July 2026
Unprompted review
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Reply from Pixory

Hey F!

Thank you for taking the time to share such a lovely review! 🌸 We're so happy your photobook exceeded your expectations, and we'll be sure to share your kind words with Gabrielle. Enjoy looking back on your beautiful memories! 📚😊

All the best,
The Pixory Team

Rated 5 out of 5 stars

Beautiful photo books backed by outstanding customer service ⭐️

I've had a great experience with Pixory so far.

The customer service is outstanding: incredibly responsive, friendly, and genuinely willing to help. Every interaction I've had has been pleasant, and it's clear they really care about their customers.

The photo book designs are beautiful, the print quality is excellent, and both production and shipping have been faster than I expected. I also noticed that the selection of travel destinations keeps growing, which is great to see.

One thing I particularly appreciated is that Pixory actually listens to customer feedback. I received a survey, took the time to answer it, and was genuinely impressed to see some of those suggestions reflected in later updates. As a customer, it's very rewarding to feel that your feedback is taken seriously instead of disappearing into a void.

My only criticism is the pricing of additional pages. The base products are great, but once you start adding pages, the cost increases very quickly. Without one of their frequent promotions, creating large travel albums can become quite expensive.

Overall, Pixory has become my favourite platform for creating travel photo books. I still have many years of trips waiting to be turned into albums, so I'm sure I'll continue using it - and I look forward to seeing how the platform keeps evolving.

6 July 2026
Unprompted review
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Reply from Pixory

Hey Stéphanie!

Thank you for such a thoughtful review! 🌍 It means so much to know you've trusted us with your travel memories, and we're especially grateful for your feedback as we continue to improve. We can't wait to be part of many more adventures with you! 📖🧳

All the best,
The Pixory Team

Rated 5 out of 5 stars

Top quality

Top quality. Support is always on time

6 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Andrea!

Thank you for your kind review! 🎈 We're so happy you've enjoyed both the quality of your photobook and our support. We look forward to helping you create many more special memories! 📖😊

All the best,
The Pixory Team

Rated 1 out of 5 stars

WARNING WARNING WARNING

WARNING WARNING WARNING
Pixory DELETE your projects if you don't order them without any notice. I spent over 20 hours preparing 6 holiday photobooks and they were all permanently deleted without a single email to advise they would delete them before I could order them. HOURS wasted. DO NOT TRUST PIXORY! Nothing on their website stating this policy.

UPDATE - via email exchange they say there is nothing they can do - 6 photobooks permanently deleted BY THEM!!

6 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hi Jo,

We're truly sorry to hear how upsetting this experience has been. We understand how much time and care goes into creating multiple photobooks, and we can imagine how frustrating it must have been.

We'd really appreciate the opportunity to look into this further. Please contact our support team at support@pixoryofficial.com with the email address linked to your account, and we'll do everything we can to help. 🤍

All the best,
The Pixory Team

Rated 5 out of 5 stars

I usually don’t review products but this…

I usually don’t review products but this time I had to. The customer service was amazing and the product quality was even more on point. Loved the product and love the customer service.

Shoutout to Jeron and team for so much help.

You have a customer for life ❤️

5 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Sudhir!

Thank you for taking the time to leave such a thoughtful review! 🎉 We're so happy you loved both your photobook and the support you received, and we'll be sure to share your kind words with Jeron and the team. 📚🙌

All the best,
The Pixory Team

Rated 5 out of 5 stars

So I had a problem with shipping and…

So I had a problem with shipping and they helped me with it with an quick response email.

5 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Jakub!

Thank you for your kind review! 🚚 We're so happy we could help get everything sorted quickly, and we hope you enjoy your photobook for years to come. 📖😊

All the best,
The Pixory Team

Rated 5 out of 5 stars

I loved it

I loved it. It has an automated service that creates the album for you—super easy—and organizes it in order. You can also do it manually, and there are templates and designs; it's really cool.

4 January 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Sira!

Thank you for your lovely review! 🌸 We're so happy you enjoyed creating your photobook and found the process fun and easy. We hope you fill many more books with your favorite memories! 📖🩷

All the best,
The Pixory Team

Rated 5 out of 5 stars

It was my first time buying a photo book

It was my first time buying a photo book ever. Out of the many companies that provided this service, i landed on pixory and i couldn't be happier.
I have created a book as a gift to my girlfriend and spent hours editing it.
At the checkout i found out there was a 50% discount, which always come in handy and eventually i placed my order.
After about 10 days the book arrived but, unfortunately the top left corner of the book cover was defected.
I immediately contacted the customer service and, even though it was friday evening, in an hour, i received a reply and the conversation had started.
I sent the pictures of the damage and they immediately apologized and offered either a reprint or full store credit.
I went for the store credit which allowed me to apply some changes to the project and now I'm looking forward to receive my new book!
Customer service was impeccable. I will 100% buy more books from them in the future.

3 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Andrea!

Thank you for sharing your experience with us! 🌿 We're so happy we could help make things right, and we hope your updated photobook is everything you imagined. We can't wait to be part of your future memories too! 📖🩵

All the best,
The Pixory Team

Rated 5 out of 5 stars

Great customer service!

The customer service team was very helpful and accommodating!

1 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Ella!

Thank you for your kind review! 🌸 We're so happy our team could make your experience a great one, and we can't wait to help you create your next photobook. 📖💙

All the best,
The Pixory Team

Rated 5 out of 5 stars

Access to old projects!

I took too long with editing my projects so they were deleted from my account. Totally my own fault it gives so many warnings I just forgot to checkout! I contact customer service and they were able to get them all right back again no problem. I was so so happy my work wasn’t lost and they replied so quickly as well! Can’t wait to receive the finished product now 😊

1 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Mollie!

Thank you for your lovely review! 🌈 We're so happy we could help bring your projects back, and we can't wait for you to receive your finished photobook. 📖💐

All the best,
The Pixory Team

Rated 5 out of 5 stars

Very nice support team which is fast in…

Very nice support team which is fast in responding!!

1 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Julius!

Thank you for your kind review! 🌺 We're so happy our team could be there for you with quick support, and we look forward to helping you again in the future. 💖📖


All the best,
The Pixory Team

Rated 5 out of 5 stars

I love my Pixory books!

I love my Pixory books! I have made multiple orders over the last few months and the quality has consistently been great. It's amazing having a physical copy of my images to look back on and the covers are stunning. Had a few minor snags but customer service has been absolutely phenomenal - shoutout to Jeron for his help!

26 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Chloe!

Thank you for your wonderful review! 🌷 We're so happy you've chosen Pixory for so many of your memories, and we'll be sure to share your kind words with Jeron. We can't wait to see what you create next! 📖💙

All the best,
The Pixory Team

Rated 5 out of 5 stars

quick response and very friendly!

1 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Evynn!

Thank you for your kind review! 🌻 We're so happy you had a great experience with our team, and we look forward to helping you again whenever you create your next photobook. 📖😊

All the best,
The Pixory Team

Rated 5 out of 5 stars

AMAZING

AMAZING quality books and my fave way to store memories. Customer support also amazing when I had order issues. Would highly recommend to all. Thank you!!

12 June 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey!

Thank you for your fantastic review! 🌼 We're so happy our photobooks have become your favourite way to keep your memories, and we're always here whenever you need us. 📖💕

All the best,
The Pixory Team

Rated 5 out of 5 stars

As usual I’m very satisfied with my…

As usual I’m very satisfied with my order. I first ordered one book to try their service and made a bigger order (3)after. The quality of the books is amazing, the process is simple and the shipment has been done very quickly. Will definitely keep ordering my books with them

1 July 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey!

Thank you for your continued support! 💖 We're so happy you've trusted us with so many of your memories, and we can't wait to create many more beautiful photobooks for you. 📚✨

All the best,
The Pixory Team

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