I've been using Planio for a number of years and to be honest they've always been really helpful and responsive to support queries. We now use it as a primary development board and the fact it has a b... See more
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We have been using Planio for over 17 years now, and we couldn't manage without it. We rely on it for customer support desk communication as well as internal issue tracking to manage our daily work. W... See more
We have started using Plan.io as our single means of collaboration and task assignment system. However, there are areas that we are still exploring. Our eventual target will be to use plan.io as an in... See more
Company replied
plan.io is fantastic with regards to ease of use and available features. My team consists of people of varying techy abilities yet all have raved about the usefulness of plan.io system. From... See more
Company details
Information provided by various external sources
Building a product. Shipping software. You need fingertip access to information. Too often, that information is spread out through issues, git commits, ideas sketched out in the wiki and random documents. Planio helps you put all this information in one place.
Contact info
Rudolfstr. 14, 10245, Berlin
- +49 (30) 577 0000-0
- support@plan.io
- plan.io
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good tool that works fine
Good tool that works fine, very quick answers from the support
excellent solution for project management
excellent solution for project management with a wealth of options. The support team were also really helpful even in the "trial" period before I had paid a cent for the product.
We used redmine for several years but…
We used redmine for several years but then decided to migrate to plan.io. The support is fast (really fast) and the migrated our old data within 1 day :) Excellent support by Jens Krämer
Very happy with using Planio
Very happy with using Planio. Great customer service as well!
Planio is awesome!
I'm using Planio for a few years now (started in the middle of 2013) and I never had issues with the service. Whenever I had to contact Planio in regards to subscriptions, upgrades, customer support, etc, I had no problems with the solution. Their support is awesome, flexible and really helpful. I can recommend this company to anyone :)
Very good and quick support!
Each time I have request, planio does answer very quikcly (usually less than 20 minutes) and the answer is usually OK immediately. If I still need assistance because it is not clear enough, they take time to give the entire detail of the procedure. I am glad to benefit of such a good support.
A perfect transition
We have had Redmine in our own servers for over 10 years, so I was a little concerned with the transition to Planio. However, all went perfect (they were even faster than they said) and now we are happy we made the change.
The service works very well
The service works very well, the web interface is easy to use and has a nice design. The only problem I faced was that I was not able to copy text from a chat box.

Reply from Planio
The user interface is a little outdated…
The user interface is a little outdated and could use an update, but it offers a lot of customizing options to make it work for you.
Excellent support
Excellent support!
We migrated from another system, and although two systems had little in common, support staff migrated everything in just a couple of days.
We discussed and planned with Planio support, and at the end of the day got what we have targeted in timely manner.
10/10 would recommend planio
We choose planio for it's flexibility to fit several different workflows, and because we could have everything we needed in one place. It was really easy to set up, their support answered our questions quite fast so we were able to solve our doubts. They also helped us to migrate the data from our previous tool into planio, which was done without mistakes and really fast. 10/10 would recommend.
Excellent plataform
Excellent platform, with concepts of agile development very well applied. Fast and reliable.
It was incredible how the whole Plan.io …
It was incredible how the whole Plan.io team was interested in really helping me to solve my problem. Really deserve the 5 stars!
Asked question online
Asked question online. Answered promptly and clearly by Jens Kramer.
Redmine review
Reasonable UI for customizations.
Helpful support.
However pricing is very rigid, although has quite a flexible pricing model. Price negotiation is treated as rude and customer was dealt with impolitely!
Simple and Affordable Project Mgt for Your Dev Team - Synced with Your Repos
If your software development project requires a small team and simple project management, Planio offers a simple and affordable solution that can be synced to your repositories. They have a free trial and a tech support team who is eager to help you if you have questions or need help.
In my estimation, they are a quality company and have a helpful solution for for our development team. I'm glad we found them.
Seems like a legit site
Seems like a legit site. Support was very helpful
Assistance is really great
Assistance is really great. Immediate answer and very kind assistance to merge two accounts in one. Thanks!
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