Heavily invested into alot of Knox motorcycle gear. Thinking it would help. Unfortunately had an accident and it just shredded the jeans like they were nothing.
Company replied
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See what reviewers are saying
Straightforward and clear service. The ordered products, Urbane Pro Utility MK3 shirt and Urbane Pro MK2 trousers, were delivered quickly and well packaged. The sizes corresponded well and the fit of... See more
Company replied
My Knox Mk1 summer gloves (approx six years old / 50,000 miles of biking) finally needed replacing. I bought a pair of Knox Orsa Mk3 summer gloves from Infinity, Chiswick, W4 as replacements. I... See more
Company replied
Experience was great, beginning to end! I ordered the wrong size gloves and they were able to edit the order last minute before it shipped out. Then the AMAZING, high QUALITY products arrived. Super c... See more
Company replied
Company details
About Knox
Written by the company
Knox is a British company specialising in the design and manufacturing of innovative body armour and apparel, mainly for motorcycling but also other adrenalin sports too.
Knox HQ is based in the beautiful Lake District in Cumbria and apparel is developed by a design team, based in the Knox Studio in London.
Knox has always had a pioneering spirit and has taken an innovative and unique approach to the development of motorcycle protection and apparel since it started, in 1981. For Knox making protection and apparel is so much more than just the next wonder material, more than just the science of kilo newtons, CE levels and impact testing, more than a CE certificate.
It’s a passion for making great products, seeking new materials, designing better feeling, better looking, better performing protection and apparel that work for riders on any ride, in any climate, on any bike.
It’s about the synergy between protection and motorcycle clothing, so they work in harmony.
Knox HQ is based in the beautiful Lake District in Cumbria and apparel is developed by a design team, based in the Knox Studio in London.
Knox has always had a pioneering spirit and has taken an innovative and unique approach to the development of motorcycle protection and apparel since it started, in 1981. For Knox making protection and apparel is so much more than just the next wonder material, more than just the science of kilo newtons, CE levels and impact testing, more than a CE certificate.
It’s a passion for making great products, seeking new materials, designing better feeling, better looking, better performing protection and apparel that work for riders on any ride, in any climate, on any bike.
It’s about the synergy between protection and motorcycle clothing, so they work in harmony.
Contact info
Unit 5, Derwent Mills, ca13 0ht, Cockermouth
- 01900825825
- feedback@planet-knox.com
- planet-knox.com
4.3
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Superb service
Superb service, robust item that will enhance safety every time it’s worn- thanks for all your advice and help.
20 November 2023
Reply from Knox
Thanks very much for your feedback Tracey, great to hear it!
Great product fast delivery
4 December 2023
High Quality of Communication with Customers
Shipped in a very short time. Due to an unavailability of a product that I ordered, they contacted me immediately and offered alternatives. I like how they approach their customers.
15 November 2023
Reply from Knox
Thanks very much for your review Ismail, we appreciate it.
Delivered on time and the product was…
Delivered on time and the product was as designed and described in their literature
28 November 2023
Excellent product purchased.
Excellent experience in buying a pair of gloves. Fully informed throughout the delivery process. Gloves received and impressed with quality and packaging of new product. Would be interested in looking at acquiring other products in the future.
27 November 2023
Reply from Knox
Thanks very much for your review on our service Peter, hope you enjoy riding in your new Knox gloves just as much!
The product was easy to order, we well packaged for delivery and I felt this was an excellent service
The product was easy to order
27 November 2023
Efficient quick dgrandelivery + grandson very happy with his gloves …
Efficient quick delivery + notifications of journey
24 November 2023
Very short delivery time to New…
Very short delivery time to New Zealand.
Approx 8 days from placing order to receipt oh items.
17 November 2023
Consistently Exceptional customer…
Consistently Exceptional customer service, and usually Jennifer Shone responds to me. She's a keeper. As a medical professional in surgery for over 30 years, I wish I had a front-office worker as intelligent as her. Polite, driven, and exemplary customer service, Jennifer should do in-house to everyone how CS is done right.
Thank you.
Barry La Vette
LA, CA
7 November 2023
Reply from Knox
Thanks very much for your feedback Barry, great to hear we've taken care of your enquiries so well and will pass your comments on to Jennifer.
A true British company
A true British company, with excellent customer service and, exceptional motorcycle gear. I can definitely recommend almost their products 👌.
20 November 2023
Reply from Knox
Thanks very much for your review Keith, good to hear it!
Ordered on Sunday from Sparks NV
Ordered on Sunday from Sparks NV. USA. Arrived the following Wednesday. Very good and comfortable jacket. Tried it in 20 deg. F. Weather at 40 MPH 15 min. ride. No problem.
20 November 2023
Reply from Knox
Thanks very much for your review Kenneth, great to hear the Dual Pro jacket is working well for you.
Reply from Knox
Thanks for your feedback Viktor, great to hear you're happy with our service!
A great concept, and an excellent piece of equipmentThe jacket and the concept are perfect…
The jacket and the concept are perfect for me. If I want to wear it out casually, I don’t wear my Knox armored shirt underneath. It is warm, well-made and lightweight. If I am riding, I include the armored shirt. I could not be more satisfied with a purchase.
3 November 2023
Reply from Knox
Thanks very much for your feedback on your Dual Pro Jacket, great to hear you're enjoying the versatility Jack
Quick delivery in time.
Quick delivery in time.
Bought for my husband who rates the Knox all seasons jacket as one of the best he’s ever worn.
1 November 2023
Reply from Knox
Thanks very much for your review. Great to hear how much your husband likes his Dual Pro 3 in 1 jacket!
Reply from Knox
Thanks very much for your review Mark, great to hear it!
Had to pay 79 EUR customs fee which was…
Had to pay 79 EUR customs fee which was not expected.
9 November 2023
Reply from Knox
Sorry to see your 2 star review. There is an important notice to EU customers in the cart, in red capital letters in a red box. Import Duty and tax varies country to country and is outside of our control. We advise in the cart to check with your local Customs office.
High quality in the design and…
High quality in the design and manufacturing. Initial fit is tight for the armored shirt and the Handroids, but I expect them to fit better with some use.
6 November 2023
Reply from Knox
Thank you for your feedback Pedro, great to hear you like your new Knox products.
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