Planet of the Vapes Reviews 23,512

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,448 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, often describing them as sturdy, well-made, and exceeding expectations. Many people appreciate the fast shipping and efficient delivery service, noting that orders often arrive quickly and in perfect condition. The customer service is consistently praised for being prompt, helpful, and supportive, with many consumers feeling well taken care of and enjoying a positive shopping experience. However, some customers also noted issues with shipping, experiencing long delays or lost packages, particularly with international orders. A few other people felt that certain products were defective or had design flaws, such as dosing capsules being difficult to open or ovens being too small.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers express satisfaction with their... See more

Quality

Consumers generally express satisfaction with product quality, often describing items as sturdy, well-made,... See more

Delivery service

Reviewers mention positive feedback about delivery service, often praising fast shipping and timely arrivals,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent and prompt... See more

Order

Customers had positive experiences with order. Many reviewers praised the quick fulfillment and delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order a set of XL bags for my volcano hybrid. The first bag I opened, the orange housing for the quick connector would not attach to any of my nozzles. The bag would just fall off each time. A rep f... See more

Company replied

Rated 5 out of 5 stars

I love my lobo. It is the best purchase I've ever made. Smooth and cool with the accessory kit and the preload cannisters are genius. Just pop another in and go. I love it and am absolutely so sat... See more

Rated 5 out of 5 stars

I am a repeat customer. I have always received solid products, a good price, nice extras, and fast shipping. Many companies can't seem to do that, but... with POTV you also get follow up guidance on y... See more

Rated 5 out of 5 stars

I love my new Lobo. Feels sturdy and well made. Most important to me is how I can vape at lower temperatures which allows me to really taste the terpenes in my herb. The only negative I’ve found so... See more


Company details

  1. Vaporiser shop
  2. Tobacco shop

Information provided by various external sources

Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Money well spent

Im a beginner and this is one of the best purchases ive ever made. Its small and easy to use. The body of the vape is a nice solid metal and has a nice feel and weight in the hand.

29 April 2026
Rated 5 out of 5 stars

Second vape I've bought

Second vape I've bought, first one " THE ONE" 3 years ago.still works great. The LOBO is just the big brother. Bigger pot, bigger battery, bigger hits. Thanks guys. I'll be back..

29 April 2026
Rated 5 out of 5 stars

I don't have time to give this company…

I don't have time to give this company the review.They deserve, I have family emergency.But I do want to let everybody know this company is the best company out there.They ship freaking the same day.I've had numerous things shipped at ten o'clock at night.So go with it

29 April 2026
Rated 5 out of 5 stars

My 1st order went terribly wrong

My 1st order went terribly wrong; I left a 1-star rating. After further communication with Miguel, everything was corrected & more. The ending was a happy one, thanks to Miguel.I will now continue to shop with Planet of the Vapes

11 May 2026
Unprompted review
Rated 4 out of 5 stars

Love the tech

Love the tech. Expensive to get started but what isn't? I found that you positively have to have a dedicated area to store the assortment of small fittings and parts. If no, parts get lost
Then the metaphorically speaking "crying" starts. I'm invested in the tech now. I'm hooked on the clean tech. So smooth and clean. The vape tech is a wonderful 👍 thing

10 July 2025
Rated 2 out of 5 stars

Not for me to recommend

This device is not good. It said that I had a cheap vaporizer the ooze verge so I upgraded to the potv one. I purchased the bundle extra capsules and other accessories. Wow I het maybe 3 to 4 good hits and can't complete a whole session with vapor!!! This device is just not good. The ooze verge is cheap, and the filter falls everywhere and falls down while vaping, but it's still better than the potv one. I and my wife waited to open, a mistake but got fooled so didn't think I would need the 14 days. But no they got me and saw me coming!

19 March 2026
Unprompted review
Planet of the Vapes logo

Reply from Planet of the Vapes

Hi Adrian,

What a meaningful review to come across today, and thank you so much for taking the time to share your experience with us. My name is Miguel, and I am part of the Planet of the Vapes team. We are truly sorry to hear that things have not been going the way you had hoped. We completely understand how disappointing that must feel, especially after making an investment with the expectation of an upgrade!

We did want to share that every device will provide a different experience, and it is very possible that the session is being fully extracted before the timer even runs out, which can sometimes feel like the vapor has dropped off sooner than expected. That is actually a sign that the device is working efficiently, though we completely understand how that can feel confusing without the full picture!

We never want anyone to feel like they were left without support, and we absolutely want to make sure this gets fully resolved for you and your wife. We have gone ahead and requested your contact information through Trustpilot so that we can open a service ticket and connect with you directly to turn this experience around properly!

Please keep an eye out for that outreach from us very soon, Adrian. We are committed to making this right!

Grateful for your patience and your honesty,
Miguel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look