Planet Rentalcars Reviews 

375
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great experience hiring a vehicle whilst holidaying in Poland. Great variety of vehicles from different companies. Found Green motion to be the best option on this occasion. Was upgraded to a brand ne... See more

Rated 1 out of 5 stars

Shocking Do Not Trust This Company We booked a SUV from the UK site to pick up in Kefalonia all I can say is the car we were given was an absolute disgrace it was at least 10 years old and in poo... See more

Rated 5 out of 5 stars

Prompt and polite service , car was clean and all minor issues to the bodywork were pointed out. The only issue I asked for requested an automatic and was given a manual . On returning the car was a... See more

Rated 5 out of 5 stars

The staff at Chania airport (Kydon) were excellent, efficient helpful and friendly both when we collected the car late evening (8-5-26) and delivered it back two weeks later. The car was great, almost... See more

Company details

Written by the company

Planet Rentalcars offers customers the booking of various car rental packages via various sales platforms on the Internet. In addition to the rental of vehicles, Planet Rentalcars' offer also includes advising customers on the selection of the right rental car, smooth booking processing, the inclusion of comprehensive insurance cover during the rental period and the provision of additional, relevant information about the rental destination.


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4.2

Great

TrustScore 4 out of 5

375 reviews

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4.2

All reviews

(375)

370 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and easy process

The process of getting the car and returning was quick, they offer a free shuttle bus to and from the airport which is great. The option that doesn’t require a credit card is also very helpful.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

This was the best experience I have had…

this was the best experience I have had in hiring a car abroad. It was so easy from start to dropping the car off. no pressure to take out extra insurance. Just signed a few forms and took pictures of car and off we went. On returning the car again filled car with fuel, took pictures of car again. Man looked over car and said all was good and then took us back to the airport. very easy. will use again Thank you for making our holiday one to remember. The staff were really nice and helpful. booking was easy done it online. service was excellent.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

You advertised that the pick up was on…

You advertised that the pick up was on airport. Not true. Because my plane was delayed I had to pay an extra 60 euros when I picked up the car. I had a puncture the following morning. I changed the tire myself. When I returned the car they charged me another 249 euros. Personal I feel this is extortionate. Therefore I will not be recommending you or using you again.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy with the rental

Price for the car rental was great considering the hire was for a large suv and the insurance worked well even though you still get an attempt to sell you insurance by the car rental company on arrival which was GoBy Car so be prepared to hand over you credit card for that 1.3k deposit. Not sure why you don't get the option to select which insurance you want as that would be treating customers more fairly and give them a choice to have insurance directly from the car rental co which then means no huge deposits needed.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

We used OtoQ for our car hire in Chania

We used OtoQ for our car hire in Chania. It is always difficult to know exactly what you are booking but I was very impressed, and much better than other companies we have used in Chania before. I was messaged the day before about our booking, car collection was smooth and quick and then return was similar. Small misunderstanding about number of car seats that were needed but this was fixed very fast. Car seats excellent quality. Would book again.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

Unfair and Unpolite.

Unfair and Unpolite.
We had a very bad experience with Planet Cars based in Plagiari/Salonicco:
- we picked a car that was still dirty and they charged 80 Euros for cleaning
- we asked for a reciept of the return of the security deposito and they refused to give It
- they were very pressing on proposing their additional assurance
- they didn't let me use the toilet

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy peasy

Easy peasy! Great lad on the desk at Prague airport. Chatty, knowledgable and informative.
The car was perfect.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Great value for money. Excellent customer service. Went above and beyond to ensure there was no further disruption to my holiday and I was able to get back in time for my flight

29 May 2026
Unprompted review
Rated 5 out of 5 stars

The service was superb

The service was superb, very quick and straightforward, coming back to Cyprus next month so will definitely book again and recommend to my friends and family

25 May 2026
Unprompted review

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