Plan-it Opticians Reviews 

118
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant service again from Phil and team, I absolutely love my new glasses. The service is always first class and the quality of frames and lenses are always top quality. After using Planit Opt... See more

Company replied

Rated 5 out of 5 stars

First time customers and absolutely delighted with the quality and selection of frames. Very thorough eye test and much more measuring than at previous opticians. Came away with prescription lenses f... See more

Company replied

Rated 5 out of 5 stars

Great place, lovely people who are extremely helpful without being pushy. Designer frames or their own at an affordable price for all pockets. The after care service, they send you an invitation... See more

Company replied

Rated 5 out of 5 stars

Got recommended planit from a friend. From the moment I entered the shop I was made to feel welcome from the pleasant receptionist. The initial eye test was really thorough like none I’d had before. T... See more

Company replied

Company details

  1. Optician
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Sunglasses shop

Written by the company

We are a multi-award winning independent opticians based in Colne, Lancashire. We have a fashionable approach to the latest designer eyewear combined with professional and personal eyecare. If you want the reassurance from an independent forward thinking expert opticians and a personalized styling experience then you’re in the right place! You can even spread the cost of eye-wear and eye-care and pay monthly interest free, with unlimited eye-care appointments and accidental damage cover on spectacles when you Plan-it! We stock a fantastic collection of boutique brands such as Oliver Peoples, Dolce&Gabbana, Hugo Boss, Tom Ford, Tiffany, COACH Ray-Ban and Oakley. Let us give you a unique and personalised styling experience with your eye-wear and eye-care. We also supply and fit all types of contact lenses which can be delivered to your door.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

game changer

I have been looking for a decent pair of glasses for a long time. I go to this shop and end up receiving a service and advice and pair of glasses which are a absolute game changer. Thank you so much for improving my life. I will be recommending this place to all my family and friends. oh and a special thank you for looking after me x.

5 July 2025
Unprompted review
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Reply from Plan-it Opticians

Thank you for your amazing review...We're delighted you have been happy with our service and you are pleased with your new specs, it was a pleasure looking after you from Phil and the team.

Rated 5 out of 5 stars

Excellent as always Phil looked after…

Excellent as always Phil looked after me as he has done for over 10 years 👍👍

4 July 2025
Unprompted review
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Reply from Plan-it Opticians

Thanks for your great review, it's always a pleasure looking after you and we're proud you have been with us for over 10 years which we really appreciate your custom from Phil and the team.

Rated 5 out of 5 stars

This was my first visit to Planit and…

This was my first visit to Planit and must say the whole team were professional, knowledgeable and friendly.
Will definitely use their services again.

25 April 2025
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review, we are delighted you have been pleased with our services from Phil and the team.

Rated 5 out of 5 stars

Very highly recommended 👌 👍

Very friendly, approachable, helpful, and caring staff.
Lots of choice. I'm an indecisive person, but with Phil's help, I found two pairs in less than 10 minutes. One pair for reading and one for distance.

They were ready to collect very quickly. Unfortunately, due to having a bad fall whilst I was using my crutches that I have to use for an autoimmune condition I have. I had to wait a few weeks before I could collect them. I collected them yesterday and I couldn't be happier with both pairs.

Kath and Phil were very caring and helpful. Kath assisted me to the chair, and she held the chair for me so that it wouldn't move when I sat down. Phil assisted me with trying on my new glasses. He even picked up one of my crutches which fell to the floor. He even held them for me when I got up out of the chair. He also assisted me to the door, and opened it for me. He even offered to assist me to walk out of the shop, down the step, on to the pavement.

On both occasions I have been in Plan-it Opticians, Phil has taken the time to have conversations with me, and showed genuine interest. I didn't ever feel rushed. He's a true gentleman. I wish I had started using this Opticians years ago. I definitely won't ever be going anywhere else. Thank you Plan-it Opticians. 🥰😍

22 May 2025
Unprompted review
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Reply from Plan-it Opticians

Thank you for your amazing review, it's our pleasure looking after you and we are delighted you are happy with your lovely new glasses and our services from Phil and the team

Rated 5 out of 5 stars

Great experience

I've been going to Plan-it opticians for a number of years, and it's always been a great experience! Phil & his team are very knowledgeable & there is never any pressure to purchase, they spend as much time with you as needed & I have never felt rushed. Will definitely be going back!

13 March 2025
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review, it's always a pleasure looking after you and I'm delighted you have always been happy with our services from Phil and the team, thank you

Rated 5 out of 5 stars

First time I've ever needed glasses and…

First time I've ever needed glasses and was very impressed with the professional service I received. Nothing is too much trouble,and have a great choice of glasses, will definitely be going back.

1 May 2025
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review, we are delighted you are happy with our services and your new Oakley's look great, from Phil and the team

Rated 5 out of 5 stars

I had always been to High St chains &…

I had always been to High St chains & always thought I’d never be able to afford independent Opticians. I also didn’t think NHS eye tests would be done.
How wrong I was!
I went into Plan-it Opticians & received a fantastic service from start to finish with Phil. He gave in-depth advice with no pressure to purchase whatsoever. I ended up going back & ordering a pair of glasses with Zeiss lens. They were back to be picked up in less than one week! I was so very pleased with them in every way.
Excellent service. A happy Customer. Thank you

28 March 2025
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review and it was a pleasure looking after you. Nice to spend time talking through all the lens options and choosing the right frames too. We are glad you are pleased with your new specs and the service from Phil and the team.

Rated 5 out of 5 stars

Purchased a pair of prescription Oakley…

Purchased a pair of prescription Oakley sunglasses and im glad I went to planet opticians. The service was excellent taking me through all the different options. Was told a wait time of 10 days but arrived within a week all the way from Italy. Would highly recommend planit opticians to anybody. Thanks for a brilliant service and experience.

5 February 2025
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review and we are delighted you have been happy with our services and we hope you enjoy wearing your new Oakleys. From Phil and the team

Rated 5 out of 5 stars

Easy Five Star review for Planit Opticians .

I've been returning to Planit Opticians for a few years now. Always a great service - and really easy and handy payment options. Always been very happy with the service.

1 October 2024
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review, it's our pleasure looking after you and we are delighted you are happy with our services from Phil and the team.

Rated 5 out of 5 stars

Unbelievable service

Very friendly service and helped to to select the perfect pair of glasses. If your going to need glasses get checked out by real professionals 🤠👍

24 September 2024
Unprompted review
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Reply from Plan-it Opticians

Thanks for your great review which is most appreciated. It's always our pleasure looking after you and glad you are pleased with your new glasses from Phil and the team

Rated 5 out of 5 stars

Five star ⭐️⭐️⭐️⭐️⭐️ service

Five star service as always.
Phil & the team at Planit know what we need and offer expert advice. Customer service is second to none.
Recently ordered prescription sports sunglasses 😎 ordered and arrived much earlier than expected.
Really pleased.
Thank you

16 August 2024
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review, it's always a pleasure looking after you all and I'm delighted you are happy with our service, from Phil and the team.

Rated 5 out of 5 stars

Appointments are well organised.

Appointments are well organised so there are no inconvenient long waits. Once started, the whole process from testing to choice of eyewear is quick but never rushed, you do not have to wait long to collect your new glasses, neither are you pressed to buy new glasses if there is only a very small change in the prescription. At all times you are treated as a valued customer and aftercare is excellent.

26 April 2024
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated. We are delighted you are happy with our services and thank you for choosing Planit Opticians for your eyewear and eye-care from Phil and the team.

Rated 5 out of 5 stars

We love Plan-it

Our family have been going to Plan-it Opticians for approximately seven years since we moved to the area. The service you get from Phil and his team is excellent. Phil's passion for his profession and his business is obvious. The choice of frames are excellent. My wife and I are big Tom Ford fans and have purchased all our glasses and sunglasses from Phil. The eye tests are provided on plan every two years and the process is not rushed like some high street opticians. We'd highly recommend Plan-it if your looking for some fabulous glasses and great service.

1 June 2024
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated. It's always my pleasure looking after you all with your amazing Tom Ford's and I'm delighted you have always been happy with your glasses from us. Best wishes and thank you for your custom as always, Phil

Rated 5 out of 5 stars

Nice friendly service with a good…

Nice friendly service with a good selection of quality frames.

6 March 2024
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated and thank you for choosing Planit Opticians for your eyewear and eye-care from Phil and the team.

Rated 5 out of 5 stars

Hello,

Hello,
I would like to say that the service is always spot on.
A lovely smile and welcome upon entering, there is a good selection of frames etc and lots of constructive advice.
Thank you
Steve Bury

30 January 2024
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review and we are delighted you are happy with our services with thanks from Phil and the team

Rated 5 out of 5 stars

I need quite a complex lens which other…

I need quite a complex lens which other opticians have struggled to get right, because I wear my spectacles all the time it's also important that they fit correctly to get the best out of the lenses... It's because of these important factors that I use Planit...the suggested Ziess drivesafe photochromic poly carbonate Vario focal lenses are simply fantastic, brilliant quality lenses properly fitted into the frame of my choice,Phil used all of the technology at his disposal to ensure that a superb product was produced very very quickly and at a very competitive price,the after sales service is something other opticians could certainly learn from, cleaning & adjustments to keep your glasses in perfect shape is just a case of droping into Planit.. these are the fourth pair of spectacles that I've purchased through Planit and simply the best ones yet.
Thank you.

3 February 2024
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated. It's always a pleasure looking after you and we are delighted you are happy with your glasses in every sense as they are a complex prescription so your vision has to be as accurate as possible with precise measurements and fitting which we are proud to achieve for you, from Phil and the team.

Rated 5 out of 5 stars

Five star optician

Five star optician. Phil and his team have looked after all four of my family’s eyes and glasses for about 8 years. Going anywhere else is just not an option. We don’t visit the optician,we visit Phil. Plan it has a wide range of glasses covering various price points, right up to Tom Ford.My husband has also purchased Oakleys for cycling and I’ve also recommended them to my dad who needed them for driving.Excellent customer service, no pushy sales. Colne has a real gem with this business.

9 January 2024
Unprompted review
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Reply from Plan-it Opticians

Thank you so much for your great review which is really appreciated, it is an absolute pleasure looking after you all and I'm delighted you are happy with our services, from Phil and the team.

Rated 5 out of 5 stars

Five Star Service from Plan-it!

Five star service from Plan-it Opticians.
Both myself and my husband have received excellent attention over the last few months. My test showed i needed new lenses in my glasses and my husband was diagnosed with cataracts in both eyes. The Plan-it team were superb in arranging the operations and providing superb advice & after-care.
Cannot recommend them enough!

10 November 2023
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review, we are delighted you have been pleased with our services and it was our pleasure looking after you both from Phil and the team.

Rated 5 out of 5 stars

The staff are excellent at Planit

The staff are excellent at Planit, always feels like a personal service with attention to detail. Wide variety of frames to choose from! The monthly payment scheme is without doubt a very helpful service.

25 October 2023
Unprompted review
Plan-it Opticians logo

Reply from Plan-it Opticians

Thank you for your great review and we are delighted you have been happy with our services from Phil and the team.

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