Plan-it Opticians Reviews 

118
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant service again from Phil and team, I absolutely love my new glasses. The service is always first class and the quality of frames and lenses are always top quality. After using Planit Opt... See more

Company replied

Rated 5 out of 5 stars

First time customers and absolutely delighted with the quality and selection of frames. Very thorough eye test and much more measuring than at previous opticians. Came away with prescription lenses f... See more

Company replied

Rated 5 out of 5 stars

Great place, lovely people who are extremely helpful without being pushy. Designer frames or their own at an affordable price for all pockets. The after care service, they send you an invitation... See more

Company replied

Rated 5 out of 5 stars

Got recommended planit from a friend. From the moment I entered the shop I was made to feel welcome from the pleasant receptionist. The initial eye test was really thorough like none I’d had before. T... See more

Company replied

Company details

  1. Optician
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Sunglasses shop

Written by the company

We are a multi-award winning independent opticians based in Colne, Lancashire. We have a fashionable approach to the latest designer eyewear combined with professional and personal eyecare. If you want the reassurance from an independent forward thinking expert opticians and a personalized styling experience then you’re in the right place! You can even spread the cost of eye-wear and eye-care and pay monthly interest free, with unlimited eye-care appointments and accidental damage cover on spectacles when you Plan-it! We stock a fantastic collection of boutique brands such as Oliver Peoples, Dolce&Gabbana, Hugo Boss, Tom Ford, Tiffany, COACH Ray-Ban and Oakley. Let us give you a unique and personalised styling experience with your eye-wear and eye-care. We also supply and fit all types of contact lenses which can be delivered to your door.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always very professional and…

Always very professional and knowledgeable about the products. Quick to act if there is a problem and very friendly.

20 February 2021
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated from Phil and the team

Rated 5 out of 5 stars

Can’t recommend this place enough

Can’t recommend this place enough. Used them for years and they are fantastic

20 February 2021
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated from Phil and the team

Rated 5 out of 5 stars

Excellent eye care.

First class service from start to finish. My wife and I recently became customers of Planit opticians, we both agree that it was a really positive experience and will definitely return again for ongoing eye care.

19 February 2021
Unprompted review
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated from Phil and the team

Rated 5 out of 5 stars

"Unique customised vision"

From start to finish the level of customer service from Phil and his team is second to none. If you want the "best of the best" for your vision then it is available here. I am on my fourth pair of varifocal glasses and have always been happy with advice that I have received. This time I asked Phil to achieve a very specific set of unique results; I am pleased to say that we have surpassed all our expectations. Customer service is the most important asset of any organisation. Thank you. 😎

19 February 2021
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Reply from Plan-it Opticians

Hi Tim, thanks for your fantastic review which is most appreciated. It's always a pleasure to help with your specs and spending the time with you to get exactly what you require from your vision. I am delighted you are pleased with both our products and services from Phil and all the team at Planit Opticians.

Rated 5 out of 5 stars

Excellent service is the minimum you…

Excellent service is the minimum you receive from Phil and his team at Plan-it Colne and with very thorough Eye Tests from his Qualified Opticians and the ability to get the best quality designer frames and lenses on a monthly payment plan my family and I will continue to be loyal customers I definitely recommend you pay them a visit for the best all round service if you live in the area.

14 February 2021
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated. We are delighted you have been happy with our products and services. Thank you from Phil and the team.

Rated 5 out of 5 stars

Excellent from start to finish..

Excellent from start to finish... excellent range of glasses and customer service second to none.

13 February 2021
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated from Phil and the team

Rated 5 out of 5 stars

Highly rated opticians.

Every member of staff at Planit have always been helpful, welcoming, friendly and totally professional. I often recommend Planit to people I know without hesitation.

13 February 2021
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Reply from Plan-it Opticians

Thank you for your great review and your recommendations are really appreciated from Phil and all the team.

Rated 5 out of 5 stars

I love going to Planet

I love going to Planet. Everyone is always pleasant and the service is exceptional.

13 February 2021
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Reply from Plan-it Opticians

Thank you for your great review. We are delighted you enjoy coming to us for your eyewear and eye-care from Phil and all the team.

Rated 5 out of 5 stars

Friendly and willing to go the extra…

Friendly and willing to go the extra mile to make it a pleasant experience. And was great when I wanted to pre order some Oakley glasses without even trying them for on. So thank you
Kind regards
Lee

13 February 2021
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Reply from Plan-it Opticians

Thank you for your great review which is really appreciated from Phil and the team

Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic, honest, reliable and professional service. Phil gives his customers the service you deserve. Makes you feel you are the only customer he has.

13 February 2021
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated from Phil and the team.

Rated 5 out of 5 stars

Great opticians

Great optician, giving their customer a bespoke service.

13 February 2021
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated from Phil and the team.

Rated 5 out of 5 stars

I find the staff friendly 'respectful…

I find the staff friendly 'respectful and understanding ..putting you at easeif you are nervous for any reason...ihave gone to Planit for about 8 years and would highly recommend them ...The after care is very good also

4 February 2021
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Reply from Plan-it Opticians

Thank you for your review, we are glad you have been pleased with our services and aftercare. Kindest regards Phil and the team.

Rated 5 out of 5 stars

Excellent and very friendly service…

Excellent and very friendly service from start to finish. Really pleased with my glasses and the after service would highly recommend

3 February 2021
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Reply from Plan-it Opticians

Thank you for your great review which is most appreciated from Phil and the team

Rated 5 out of 5 stars

As always very friendly professional…

As always very friendly professional and personal service. Have recommended to all my family and friends. Stay local and support your local small businesses.

28 January 2021
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Reply from Plan-it Opticians

Thanks Helen for your great review which is most appreciated from Phil and the Plan-it team.

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