Planthood Reviews 5,204

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality products, highlighting the fresh ingredients and inventive plant-based meals. Many appreciate the user-friendly experience, noting the ease of preparation and generous portion sizes that often provide leftovers. The efficient delivery service is also frequently commended for its timeliness and careful packaging. However, some people were dissatisfied with aspects of the subscription service, mentioning difficulties with managing or cancelling subscriptions. A few other people also felt that the delivery service occasionally had issues, such as damaged items or late arrivals.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the delicious, healthy, and... See more

Quality

People report positive experiences with quality. Customers consistently praise the delicious, healthy, and... See more

User experience

Consumers find the user experience to be positive, highlighting how the service simplifies meal planning and... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising its convenience, timely... See more

Subscription

Clients share ambiguous opinions on subscription. Many customers express satisfaction, praising it as the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering Planthood every two weeks and have experienced my 4th delivery. I honestly can’t fault it so far. I have other experiences with different companies and have been put off. Th... See more

Rated 5 out of 5 stars

Don't be scared of subscription with Planthood as you can cancel anytime. Order when it suits. Such a refreshing experience with this company I highly recommend. Food is delicious can't fault it... See more

Rated 5 out of 5 stars

We wanted to introduce three days of non meat meals. Planthood didn’t disappoint … delicious meals which we could turn around in half an hour - sometimes less. Very flavoursome - highly recommend.

Rated 5 out of 5 stars

I wanted to create some more nutritious plant based meals for my vegetarian daughter that us meat eaters could try too. Every recipe so far has been absolutely delicious and so easy to prepare. A grea... See more


Company details

  1. Online Food Ordering Service
  2. Food producer
  3. Meal Delivery

Written by the company

Healthy plant-based meal kits, prepared by chefs and delivered to your doorstep.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have to say that I think this company makes life easier…

I have to say that I think this company is brilliant. It has made life so much easier. To not have to trawl through supermarkets, to think about what I want/need to eat to stay healthy and to eat the same food again and again… It has freed up so much of my time, made me excited to cook to see what new recipes and flavours I’ll be experiencing and knowing I’m eating well for my health. When I go to a supermarket I tend to buy too much what with the offers etc plus costs have gone up. Since using Planthood my weekly shopping bill has actually come down significantly.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous

Good quality ingredients, fab flavours and good portion sizes!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Delicious

Don't be scared of subscription with Planthood as you can cancel anytime. Order when it suits.
Such a refreshing experience with this company I highly recommend.
Food is delicious can't fault it.
Very easy to follow recipes giving you fresh healthy food.
Thank you Planthood 🥰

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great food

Great food, convenient and seems and tastes healthy. The raw ingredients provided fill me with confidence.
Would highly recommend.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Having tried some of the other 'mainstream' boxes - this will blow you away on all counts!

Having tried some of the meat-based food boxes with limited success, and after a health scare for my Husband I was thrilled to finally be able to bring him across to the plant based world and had been hankering after Planthood meals for what seems like forever. Nothing ever looked as good as their meals. So, into week 2 of our new routine and I can honestly say EVERYTHING about this service has blown me away. The food is INCREDIBLE and my husband is amazed at how tasty and filling plant based meals can be - and the variety - just staggering mouth-watering choices. I am excited about cooking our meal for tonight already, and it's only 11:09am! If you're sitting on the fence, GO FOR IT. The portions are huge, the waste is nil, the cost is far less than I would pay collecting all sorts of stuff in the supermarket and I can't possibly imagine getting bored or stuck in a rut. Will also consider ordering in for when we have guests and cook bigger dishes.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Tasty Healthy Meals

We are really enjoying the meals, so tasty and healthy, and easy to put together after a busy day and not have to consider how to make vegan food taste amazing! You can even filter down your preferences further if you have intolerances, so I can eat well and not have to worry about gluten in the dishes.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

More than Impressive

We started with Planthood just over a month ago, doing 3 meals every other week. After sampling the AMAZING food, we now do 3 days every week!!! Can't recommend them enough, the food is plentiful, healthy, fresh and b****y delicious!!! Well done, one VERY HAPPY CUSTOMER! (Just had the shwarma tacos and OMG!!! Amazing)

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Delicious, hearty and satisfying

I think this is perhaps the only plant-based meal kit available on the market, and it's really worth trying it out. The menu options are always quite broad and variable, the ingredients are fresh, and I often find that the portion sizes are very large and can make 3-4 meals. Planthood saves me a lot of time, and the meals are always satisfying yet healthy.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Fresh food & brilliantly clean eating!

The food is mostly very fresh (except a couple leaves sometimes if left for a bit first), clean and extremely delicious- made life better & very flavoursome, too. You always find yourself doing some sort of new technique to cook them and great everlasting variety (or so it seems). Loving it & very helpful team, too!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Delicious

We've had 9 meals so far and they've all been great! My kids (age 6 and 2) have eaten a few and really enjoyed them. It has been lovely to see them trying new and healthy things!
My only feedback is that a couple of the meals have felt very low in protein. Overall, great though!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Delicious meals

Delicious meals, can’t believe how tasty eating plant based is! My husband was sceptical when I ordered a box, but he has converted too!

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Went downhill

Went downhill.

This was so good in the beginning, but I have had repeated issues with the delivery for over a month now. At first, it was just broken sauce packs or other items being damaged, thanks to the courier drivers dropping the package to the ground rather than just placing it down as one would expect. Then they've delivered to the wrong address not once but twice. I was then told that the driver can't pick up the package they left at the wrong address and deliver it to my place (even though they did that the week before, so not sure why that's suddenly impossible), and I'm offered a refund...for ONE of the four meals. Absolutely ridiculous.

I don't think they take complaints seriously, and I am tired of having to re-plan my whole week due to their incompetence. It's a shame, as I did enjoy most of the recipes I've gotten from them, but since they are clearly not interested in listening to complaints and improving the experience of their customers, I am going to cancel my subscription.

20 April 2026
Unprompted review
Planthood logo

Reply from Planthood

Hi Ana,

Thank you for taking the time to share your feedback, and I’m really sorry to hear about your recent experience.

We’re genuinely pleased to hear that you enjoyed the meals, but I completely understand how repeated delivery issues can outweigh that, especially when they disrupt your week.

I’ve personally reviewed your case in detail. We can see that:

- Your March delivery was damaged, and this was refunded immediately
- Your April 13 delivery was initially misdelivered but successfully retrieved and redelivered the same day, and a credit was applied as our token of apology.
- Your April 20 delivery was again misdelivered, which understandably added to your frustration

While we always aim to resolve issues quickly and fairly, I completely recognise that repeated problems like this, particularly with delivery handling, are not acceptable.

We’ve also reviewed the delivery data available to us, including GPS and location tagging (What3Words), and it appears there may be some inconsistencies between the address provided and the delivery coordinates provided, which may have contributed to the courier confusion. That said, this is something we should have handled more smoothly on our side, and we’re continuing to raise this directly with DPD to prevent this from happening again.

In terms of the refund, we understand your concern. Our approach is to assess each case based on the condition of the items and what we’re able to verify, but we appreciate that this didn’t feel fair from your perspective.

We take complaints seriously, and your feedback has been shared with both our courier partner and internal team as part of ongoing improvements.

We’re really sorry that this has led you to cancel, but we do appreciate you giving us a try and for your honest feedback.

Kind regards,
Rose

Rated 1 out of 5 stars

Bad experience

I'm afraid I will add to the recent flurry of poor reviews. I know I cancelled my subscription before the deadline. No email confirming cancellation though.
I still received a box even though I had already done my food shop for the week, and had arranged to work in the office and wouldn't be in to take delivery. I'm not sure what has happened their side, but it has been very frustrating arguing my side to be told I cancelled outside the deadline when I know I haven't, and now will be paying for food that I won't be able to eat anyway. An email confirming cancellation would have cleared all this up. These products are always sold on the basis that it is really simple to manage/ stop/ start the subscription, but not the case. Only time I have left a bad review.

20 April 2026
Unprompted review
Planthood logo

Reply from Planthood

Hi G P,

Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience. I completely understand how frustrating this must have been, especially when you had already planned your week around not receiving a delivery.

I’d like to clarify how our system works to help explain what may have happened. When a cancellation is successfully processed, we do send a confirmation email to confirm that the subscription has been stopped. In addition to this, we also send a reminder email approximately 24 hours before an order renews, as well as an order confirmation email once the order has been processed.

We appreciate that not receiving or seeing these emails can lead to confusion, and we understand how this situation would feel unfair from your perspective.

This is certainly not the experience we want for our customers, especially when managing subscriptions is meant to be simple and flexible. We’re sorry for the frustration this has caused and will continue to review how we can make this clearer and more seamless moving forward.

Thank you again for your feedback, it’s really valuable in helping us improve.

Kind regards,
Rose

Rated 5 out of 5 stars

Varied, delicious and filling, recommended by Nutritionist

I'd highly recommend Planthood. The ingredients are always really fresh, I’ve never had any quality or delivery issues, and the meals are consistently delicious AND filling.

I’m not vegan, but I wanted a meal box that would help me eat more plants and a wider variety of them, while still feeling genuinely excited about the food. Planthood has completely delivered on that.

As a registered nutritionist who has tried lots of recipe boxes, I can honestly say this is the best one I’ve had so far.

20 April 2026
Unprompted review
Rated 4 out of 5 stars

An easy way to introduce more plants into my diet

With some skepticism as a meateater, I subscribed to Planthood 5 weeks ago to see if I found plant-based meals satisfying enough to make them my main meal of the day. To my surprise and delight, I have found Planthood to be tasty and filling. I have tried other subscription services, such as Hello Fresh, which I found to be bland; or Gousto, which I thought was time was intensive. By contrast, the majority of the work is taken out of the preparation, as Planthood provides all the sauces, which expedites the cooking time. The meals have been flavorsome and filling. It has been an easy way to increase the number and variety of plants to my diet. The only reason for a 4 star review, rather than a 5 star review, is because I have received some veggies that are past their best within a day or so, and have needed to replace them. This is something Planthood could look to improve.

19 April 2026
Unprompted review
Planthood logo

Reply from Planthood

Hi Bethan,

Thank you so much for such a thoughtful review. It’s fantastic to hear how well Planthood has worked for you, especially coming from a meat-based diet 😊 We’re really pleased you’ve found the meals both satisfying and full of flavour, and that they’ve helped you increase the variety of plants in your diet.

We also appreciate your honest feedback regarding the vegetables. Our meals are prepared fresh and without preservatives, but they should absolutely arrive in good condition and last as expected. We’re sorry to hear that hasn’t always been the case for you, and this is something we’re continuing to review with our supplier, production and fulfilment teams to ensure consistency.

Thanks again for giving us a try and for sharing such balanced feedback, it really helps us improve.

Kind regards,
Rose

Rated 5 out of 5 stars

I’m not a vegetarian by a long shot

I’m not a vegetarian by a long shot , but these meals are delicious and I feel great no more bloating more energy and sleep better. I genuinely have enjoyed every meal so much the benefits are massive, they are so easy to prep and hassle free, I have also learned different ways to cook it’s a win win all round.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great food which is easy to make and…

Great food which is easy to make and very tasty. Platform to order is super easy.

Really pleased with the service and quality of the food. Portion sizes are big and we sometimes have enough for a 1 person lunch the next day!

16 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look