The Plastic Free Co. Reviews 881

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

It is very clear what you are buying and products are shipped quickly. I especially appreciate the clever use of sustainable packaging to keep breakables in tact without using huge boxes. Two ways... See more

Rated 5 out of 5 stars

I've been ordering from Plastic Free Amsterdam for nearly two years now and I'm always amazed with the quality of the products ! Plastic Free Amsterdam has helped me so much on my path to reduce ho... See more

Rated 5 out of 5 stars

I just received my first purchase, and i must say: i'm very happy with it! It does what it needs to do, but in a nontoxic, consious way, with no damage being done to the planet. Will definitly order a... See more

Rated 5 out of 5 stars

Orderer through TikTok app, got the starter kit/ try out. Shipped on time, got GLS+insurance, they do just that. It arrived safely, 0 dmg, good amount of filler in the box to keep it whole. Only p... See more

Company details

  1. Organic shop
  2. Boutique
  3. Cosmetics shop
  4. Hair product shop
  5. Toiletries Shop

Written by the company

The Plastic Free Company is dé webshop voor iedereen die duurzamer wil leven. Wij geloven dat kleine veranderingen een grote impact kunnen hebben en helpen je graag om plasticvrije alternatieven te vinden voor alledaagse producten. Van plastic vrije tandpasta en kauwgom tot duurzame verzorgingsproducten en zero-waste shampoo – bij ons vind je alles om je plasticverbruik te verminderen zonder in te leveren op gemak of kwaliteit. Onze producten zijn zorgvuldig geselecteerd op basis van duurzaamheid, herbruikbaarheid en milieuvriendelijkheid, zodat jij met een gerust hart bewuste keuzes kunt maken. Wij begrijpen dat overstappen naar een meer plasticvrij leven soms overweldigend kan lijken. Daarom maken we het zo eenvoudig mogelijk door praktische oplossingen en inspiratie te bieden. Onze missie is om te laten zien dat duurzaam leven niet moeilijk of duur hoeft te zijn, maar juist leuk en inspirerend kan zijn! Of je nu net begint met je zero-waste reis of al langer bewust bezig bent, The Plastic Free Company is er om je te ondersteunen met de beste producten en tips. Samen maken we duurzame keuzes toegankelijk voor iedereen! 🌱💚


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

881 reviews

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Rated 5 out of 5 stars

Fast and reliable

I ordered because I saw on IG that they would take a small break (and needed some things before they would come back) and it was packed and delivered so quickly! I love the products and the service is excellent. You have a loyal customer here :)

1 June 2022
Rated 5 out of 5 stars

Fast shipping experience

Fast shipping experience, everything went smoothly. They have a good array of more sustainable products, will likely purchase from them again in the future :)

31 May 2022
Rated 5 out of 5 stars

I often order my products to take care…

I often order my products to take care of my hygiene and beard. The quality is very high, the orders are delivered on time (and by bike) and there's often a personal touch (like a small thank you note for my 5th order, a small gift for my 10th order, etc.)

9 May 2022
Rated 4 out of 5 stars

Good products

Good products, websites and initiative.
On more than one occasion, I have received refills when I ordered the main packages to use with refills slightly or vice versa. I don’t mind this and prefer having something delivered instead of waiting, but a small communication about the product change would be nice.

9 May 2022
Rated 5 out of 5 stars

Very satisfied

Very fast delivery, arrived the next day even from abroad. Tried one of the laundry strips, the scent is very subtle (which I do appreciate). Seems to do the job!

8 May 2022
Rated 5 out of 5 stars

Good overall service

Clear website with good overview of the products they sell, fast shipping and small and efficient packaging that could fit through the mailbox. Overall good service!

8 May 2022
Rated 5 out of 5 stars

Plastic-free heaven

I really enjoy the plastic free packaging, the speed of delivery, and that they are always adding new products to the website

5 May 2022
Rated 4 out of 5 stars

All great (big order), but 1 jar was leaking...

All great, but the monoi de tahiti came damaged; the lid had dents and the package was leaking. I think they put too much product in the jar or they didn't close the lid well enough.

3 May 2022
The Plastic Free Co. logo

Reply from The Plastic Free Co.

Hi there,

We're sorry to hear that one product was not delivered in good condition.

Hope you know that you can always contact us directly about such an issue so we help you resolve it.

Hope to see again in our store :)

Cheers,
Team Plastic Free Amsterdam



Rated 3 out of 5 stars

Plastic Free Amsterdam is great, delivery worse

Plastic Free Amsterdam is great. Their delivery service was not so good. Fietskoeriers delivered my package to someone else in the street who luckily gave me the package.
I contacted Fietskoeriers about it when my package was lost. They said they would look into it, but never gave me a further answer. If not for my neighbour, my package would be lost.

3 May 2022
The Plastic Free Co. logo

Reply from The Plastic Free Co.

Hi there,

I'm sorry to hear that you've experienced issues with our delivery service. We are going to file a complaint about this with Fietskoeriers.

But we can assure you that such issues happen very rarely but every now and then our delivery couriers make mistakes. But thankfully, we are here to help you resolve this if this happens.

Hope to see again in our store :)

Cheers,
Team Plastic Free Amsterdam

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