Can't praise this company enough! The shape selector on their website offers infinite choice of shapes to suit any need. The processing time and delivery were both super quick. Overall, excellent serv... See more
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Excellent customer service.I received damage item and company straight away send me replacement. As I order panel for window air conditioning unit Hannah was guided me through how to measure as hole... See more
Company replied
I broke a glass garden table top and decided plastic would be better. I googled plastic sheets and several suppliers came up but only you allowed precise measurements. I ordered 3 sheets for minimum... See more
Great product and excellent customer service. Ordered for delivery early December, arrived late and damaged. Packaging could do with corner protection, bubble wrap and the blue ties done up tight! We... See more
Company replied
Company details
Written by the company
Check out the wide range of high quality plastic sheets at Plasticsheetsshop.co.uk! ✓Easy ordering online ✓Large assortment
Contact info
United Kingdom
- plasticsheetsshop.co.uk
4.3
Excellent
378 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You have to pay at least £25
Well I need a small 104cmx53cm piece of acrylic sheet and was drawn in by the very reasonable price, expected to pay for shipping of course and was a bit reluctant to pay more for the shipping than the cost of the item, but then they hit you for the minimum charge surcharge, so for an item cost of just under 12 quid the total to pay was £45 - madness! Needless to say I didn't order it, went somewhere else
1 July 2023
Unprompted review
Reply from Plasticsheetsshop
Dear customer,
We are very sorry to hear about your experience while placing an order on our webshop. We will ensure that your feedback is passed on to the relevant departments. If we can be of any further assistance, please do not hesitate to contact us.
Kind regards,
Evelyn
Appallingly Late Delivery
Horrendously innacurate delivery estimates. Order placed on 6th. Delivery estimate was 12th. Received on the 17th.
B2C Europe transport to UK and then Evri are used as the local courier. Evri confirmed receipt on the 15th. Sadly, their online tracking facility is very misleading. I spent a complete day waiting at home for a delivery that didn't happen. Grrrr...
I had taken 2 weeks leave to do work and effectively wasted a week waiting for materials. Very, very frustrating.
There was no mention on the website during the order process that items were being shipped from The Netherlands. I only found this out from Customer Service after contacting them about non-delivery.
I received 3x 'up sell'/follow-up eMails trying to sell me other products/asking how I liked my order. All before delivery even took place. This despite my asking for no unsolicited mail/to be removed from their Marketing Database.
Customer Service response has been fairly half-hearted with (I paraphrase) "If your order hasn't arrived in a few more days get back to us" and a "Sorry but at least your order has arrived now". Not even an offer of some sort of compensation for this complete fiasco.
This has been an absolute nightmare. Totally unacceptable. Had I realised my order was being shipped from Europe and would take so much longer than estimated, I probably wouldn't have ordered from plasticsheetshop.
Which is a shame because the materials themselves were of decent quality and cut to requested specifications. Hence the One Star.
17 June 2023
Unprompted review
fantastic and fast service
12 June 2023
Unprompted review
Good communiation
Good communiation, first order arrived damaged but was replaced straight away, good quality item, good service.
14 June 2023
Unprompted review
Brilliant service
Brilliant service. Delivery was excellent and well packaged... looks just like glass . Very pleased
1 June 2023
Unprompted review
Greenhouse glass replacement
I'm replacing some greenhouse glass with acrylic sheets. Online ordering was simple. Material prices were very competitive. Delivery was prompt via UPS. Packaging good and goods arrived undamaged and perfectly sized. Delivery charges are a bit higher than competitors, but I don't know where the products are shipped from, so the charges are probably justified. In conclusion, I am happy with my purchase experience.
14 May 2023
Unprompted review
Great product custom made to specification
Very pleased with the the product and service. The website was very easy to use, enabled me to specify the exact measurements of the boards I needed and the custom cutouts. Boards are cut perfectly to size and am really pleased with the outcome, will definitely use again
2 May 2023
Unprompted review
excellent customer service
3 May 2023
Unprompted review
Replacement for glass table top with plastic
I broke a glass garden table top and decided plastic would be better. I googled plastic sheets and several suppliers came up but only you allowed precise measurements. I ordered 3 sheets for minimum delivery cost (good idea) and I am delighted. Thank you for solving my problem very efficiently.
18 April 2023
Unprompted review
Absolutely useless
Absolutely useless. Delivery times are complete cobblers. They import from Europe so you can guess what causes the delay. Just middlemen.
22 April 2023
Unprompted review
Reply from Plasticsheetsshop
Dear John,
we are sorry to hear that you still haven't received your order. I can see that your order has an unexpected delay.
Our customer service will contact you so we can look for an solution.
Kind regards,
Evelyn
Annoyed
Annoyed
Unbelievable shipping costs, a 1/3 of the order price on top! Not even received items as yet as only ordered this morning, so probably won’t use again for future business sadly.
18 April 2023
Unprompted review
Reply from Plasticsheetsshop
Dear Russell,
thank you for your review. We show the shipping costs in the basket so we are transparent what the shipping costs will be. We also show the expected delivery date, that way you have an indication on the arrival of your order.
Once you pay the order and we have packed and shipped the order, you will receive a Track & Trace link so you can follow the order.
You can always contact our customer service if you have any questions about your order or delivery.
Kind regards,
Evelyn
excellent product and service
5 April 2023
Unprompted review
Product arrived on time and was good…
Product arrived on time and was good value for money I would have no hesitation in using plastic sheets co in the future
6 April 2023
Unprompted review
Reply from Plasticsheetsshop
Dear Wilson,
Thank you for your review. We are happy to hear that the delivery was quick and that you are satisfied with the sheets!
Kind regards,
Evelyn
Very reliable
Very reliable - excellent choice - quality products and very speedy delivery
23 March 2023
Unprompted review
great product and terrific service
25 March 2023
Unprompted review
Poor description of product on website
The trespa material not described in full on their website. It is engraved on back so no good for our purpose. Several sheets cut to size, hundred of pounds wasted as this company refuse to accept back as they deemed the material usable. Why don't they have it back then? Very poor 'resolution'.
3 April 2023
Unprompted review
Reply from Plasticsheetsshop
Dear customer,
thank you for your review. Our Trespa® sheets our colored on one side. The other side of the sheet is not colored but black, and on this side you sometimes see a product code. The front side of the sheet does not show the product code, since this is the front of the sheet, and is still usable.
Kind regards,
Evelyn
Nice easy purchase
Nice easy purchase. Needed some polycarbonate or perspex for a greenhouse repair, found that the size I wanted was pretty standard. Bought 6 panels, decent price, quick delivery by UPS.
What more do you need?
17 March 2023
Unprompted review
Reply from Plasticsheetsshop
Dear Robert,
Thank you for sharing your experience with Plasticsheetsshop with us. We are happy to hear that you are satisfied with the quick delivery and the sheets.
Kind regards,
Evelyn
super fast delivery and process time
super fast delivery and process time, and quality product. thank you!
1 March 2023
Unprompted review
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