Plas Weunydd Reviews 

96
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Visitors frequently describe the stunning natural surroundings, beautiful mountain views, and peaceful atmosphere, making it a wonderful destination for a relaxing getaway. Additionally, local guests and travelers consistently praise the exceptionally friendly team members, cozy accommodations, and fantastic amenities available throughout the entire property. However, some customers also noted occasional service shortcomings, mentioning specific instances where staff members seemed difficult to locate or unengaged during their visit. A few others also experienced minor inconveniences regarding inconsistent meal temperatures, limited local dining options, or noticeable background noise from neighboring areas.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members across reception, restaurant,... See more

Location

Consumers find location to be positive and well situated for exploring the surrounding area. Reviewers... See more

Facilities

Customers consistently note positive experiences with facilities, highlighting clean and spacious rooms with... See more

Quality

Clients share ambiguous opinions on quality, highlighting both positive and negative experiences. Many... See more

Service

Users describe ambiguous interactions with service, reflecting sharply contrasting experiences. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hotel was very welcoming especially with the dogs. Room warm and comfortable and hotel staff all friendly and always had a smile. My only niggle was the difference between the busy/quiet days in th... See more

Rated 5 out of 5 stars

Plenty of space to park our car and easy access to the hotel. Staff were friendly, helpful and nothing was too much trouble they were a real credit to the place. Our room was spacious with great views... See more

Rated 5 out of 5 stars

We had a fab family weekend here in 2x glamping hut, fantastic facilities in the huts and clean, very cosy with the log burner going. Each night we went to the main hotel for food and drinks, the f... See more

Rated 5 out of 5 stars

Absolutely amazing stay, Plas Weunydd is the perfect stay for a little getaway. The rooms and reataurant was absolutely gorgeous, so clean and the decor was so homely. We had breakfast and dinner here... See more


Company details

  1. Holiday accommodation service

Written by the company

Located in the heart of Snowdonia, our rooms offer a perfect blend of comfort, style, and tranquillity, making them the perfect hideout after a day of exploring. Choose from Plas Weunydd, our contemporary dog-friendly hotel, or one of our Glamping Tents that can sleep up to 4 or 5 people. For off-grid glamping, opt for one of our cosy Shepherd’s Huts, perched high on the moorland, offering an unobstructed view of the breathtaking scenery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(96)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great stay and location

Great stay and location, all amenities we needed were available. Perfect peaceful mini break, with stunning views. The kids absolutely loved it too.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! We stayed in the shepherds hut and it was such a great experience. The buggy is a nice touch and the huts themselves were bigger than expected. Only downsides were check in was a bit confusing, i was asked if i watched the videos prior to arrival but i wasn't sent them, reception sent them to me then but we had no signal to watch them so had to wing it!
We were told to use buggy 4 but it wasn't there and there was no key in it, luckily there was a different one there. and bring extra firewood as there was only enough for about 2 hours, it was absolutely freezing at night!
But overall it was something different, thank you for a fab stay

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great stay in a stunning location.

Plenty of space to park our car and easy access to the hotel. Staff were friendly, helpful and nothing was too much trouble they were a real credit to the place. Our room was spacious with great views of surrounding area, had lots of extras that covered everything we needed. Food was delicious and very reasonably priced all in very comfortable surroundings. We didn’t have breakfast due to the bad weather as we decided to head home earlier than planned but we plan on returning in the not too distant future. Would highly recommend a stay in this place with its stunning location and surroundings.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst hotel experience I've ever had.

Worst hotel experience I've ever had.

The hotel website states it has a 24 hour reception. I arrived just after 11pm but there were no staff in sight. I tried calling their phone number but the phone just rang out in the room I was standing in. Bizarrely, the kitchen and back of house area was still open, so I had a little wander around trying to find someone to help but to no avail. What would have happened if the guests had an emergency in the night?! After an hour of waiting for someone to show up, I gave up and went home. Which meant driving 3 hours at midnight.

Thankfully got a refund the next morning, but no suggestion of compensation, such as a free stay at a later date. Shocking service.

Avoid at all costs.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous hotel for an adventure away!

This hotel is a perfect place to stay if you want to explore the local area. The bedrooms are beautifully clean and well equipped. It was great to have a bath after a cold wet day out! The staff were great, all really friendly and nothing is too much trouble.
The only slight negative is they do not serve snacks in the bar so make sure to pack your own to go with your early evening drinks. There is a Morrisons and Co-Op in the local town which is a 2 minute drive away.
The food is nothing fancy, just perfect for filling up after a day out. But a good choice, and a kids menu available. If you are looking for a luxury hotel break away, this is not the place. If you are looking for a warm, welcoming and friendly stay then this is absolutely perfect. Couldn't fault it!

15 February 2026
Unprompted review
Plas Weunydd logo

Reply from Plas Weunydd

Thank you so much for taking the time to leave such a thoughtful review.

We’re absolutely delighted to hear that you enjoyed your stay with us and found the hotel to be a great base for exploring the local area. It’s wonderful to know that the cleanliness and comfort of the bedrooms stood out — and that a relaxing bath after a cold, wet day made it even better! We’ll be sure to pass your kind comments on to the team; they’ll be thrilled to hear that their friendliness and helpfulness made such a positive impression.

We also appreciate your feedback regarding bar snacks. Thank you for highlighting this for future guests — it’s always helpful to know what would enhance the experience even further.

We’re so pleased you enjoyed the food and found it just right for refuelling after a day out, especially with options for the little ones too. As you said, we may not be a luxury retreat, but we pride ourselves on offering a warm, welcoming and comfortable stay — so it truly means a lot to hear that reflected in your comments.

Rated 5 out of 5 stars

Thank you for looking after our crew…

Thank you for looking after our crew last week for the marquee install.
The rooms were very comfortable and excellangt hospitality. We would have no hesitation in recommending you.

10 February 2026
Unprompted review
Plas Weunydd logo

Reply from Plas Weunydd

Thank you for the lovely review! We’re so pleased your crew had a comfortable stay and felt well looked after during the marquee install. It was a pleasure to host you all, and we really appreciate the recommendation. We’d be delighted to welcome you back anytime.

Rated 4 out of 5 stars

Lovely welcoming staff

Really enjoyed my stay at Plas Weunydd. Set amongst beautiful scenery which means great walks are on your doorstep. Unfortunately the local town doesn’t offer too much for food options, 2 pubs were closed due to fire damage and the takeaway options didn’t seem brilliant. My room was very cosy, although as the adjoining rooms are so closely set you can here everything and with being on the ground floor and the windows frosted out for privacy I wasn’t able to take in the lovely views.
All staff I interacted with were very welcoming and were both polite and courteous.
The meal and a couple of Guinness’s by the fire after a day of walking in the rain were a great way to finish off my weekend there.

7 February 2026
Unprompted review
Rated 4 out of 5 stars

The stay was beautiful with amazing…

The stay was beautiful with amazing views. The glamping tent was well set up and cosy.
The staff were friendly.
The hotel where we had breakfast was nice. We didn’t eat there in the evening as the menu didn’t offer very much gluten free.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I stayed recently and would…

My wife and I stayed recently and would like to say that the staff were very friendly and professional. Obviously the hotel was not busy but that did not detract from the level of service. Free room upgrade was unexpected and nice to have. All in all a wonderful experience. Thankyou.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Hotel was very welcoming especially…

Hotel was very welcoming especially with the dogs. Room warm and comfortable and hotel staff all friendly and always had a smile. My only niggle was the difference between the busy/quiet days in the restaurant. Breakfast on the busy days was kept buffet style on a hot plate, unfortunately it wasn't hot and stone cold, which isn't that appetising. Again on 2 occasions the evening meal wasn't that hot, but the staff seemed very busy so didnt like to add any stress.
Maybe it would be good to invest in a proper hot counter if offering buffet breakfasts.
This didnt spoil are stay and found the location perfect for exploring.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

We had a fab family weekend here in 2x…

We had a fab family weekend here in 2x glamping hut, fantastic facilities in the huts and clean, very cosy with the log burner going. Each night we went to the main hotel for food and drinks, the food was great and large portions, the staff were lovely, friendly and helpful.
We will definitely be returning to stay again.
Thank you to all the bar team, chefs and house keepers.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing stay

Absolutely amazing stay, Plas Weunydd is the perfect stay for a little getaway. The rooms and reataurant was absolutely gorgeous, so clean and the decor was so homely. We had breakfast and dinner here which were both fabulous. You can really tell it’s ran by an amazimg team with attention to details. They even put balloons and banners in the room for my boyfriend’s birthday. We absolutely loved it here, thaks so much!☺️❤️

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely scenery

Loved the place, very helpful communication

29 November 2025
Unprompted review
Plas Weunydd logo

Reply from Plas Weunydd

Hi Meghana,

Thnak you for your review. We are pleased to hear you had a great stay with us and hope to see you again.

Kind regards
Plas Weunydd Team

Rated 5 out of 5 stars

Plas Weunydd amazing

Plas Weunydd, it's a great stay, there's a warm welcome from all the staff, you can bring your dog too, there's great views, sitting places outside for them summer times with a glass or two, we recommend the sparkling rose, or them damp cold evenings sit inside in the warmth, also a log fire awaits you there we recommend the bottle of malbec, sleep peacefully in their comfy beds, showers are powerful you wake up refreshed, and look forwrds after a good breakfast to cease the day, with great walks, up the mountains,or why not see how the miners worked down the deepest mine, if your OK with heights the zip wire would be good also, or take a walk to the quaint town of blaenau, take the Ffestiniog railway to Porthmadog, or see the castle of carnarvon where king Charles was crowned the prince of Wales. Where ever your plans are, start it from your stay at plas Weunydd with a clear head after a good night sleep.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful location with excellent staff…

Wonderful location with excellent staff to look after you. Stayed 3 nights in hotel and it was a perfect location to explore Snowdonia and North Wales. Breakfast was excellent and room was extremely comfortable. I'll definitely be going back

12 November 2025
Unprompted review
Rated 5 out of 5 stars

The customer is the heart of this…

The customer is the heart of this hotels business model.

The best nights sleep in a long time. Friendly staff, accommodating, above and beyond. A special shout out to Charlie. Your kind gesture did not go unnoticed and was greatly appreciated.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Our second stay this year

Our second stay this year, and it just as lovely as the first. We was in a king room this time and although it was lovely, ee agreed that we actually preferred the double we had in May, simply for the view it gave us. Lovely staff, so polite, happy, friendly and helpful. Food was nice at dinner and drinks are very reasonably priced. We will definitely return for trio 3 in 2026!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Stunning, comfortable welcoming experience

This was a lovely place to stay out in the mountains away from everything, which makes it the experience that it advertises. Hotel was very clean, room was lovely and cosey with great views of mountains, And so quite.
Staff was so helpful and friendly with a very welcoming environment, log fire was so cozy in the bar. I would definitely stay again.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Lovely stay

Lovely, well furnished family room. Kids loved the bunk beds. Staff were friendly and attentive. Would stay there again have stayed twice to date

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic place to stay

We stayed in the glamping tents and had a wonderful time. We arrived on a windy day but once inside it instantly felt cosy. Touches like the hot water bottles on each bed were really lovely in addition to the lovely log burner. They’re equipped with everything you need and more. All staff were friendly and helpful. A big thank you for a memorable stay.

19 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look