I waited a long time, and I understand that the queue is necessary. But after two and a half hours the tickets available were few and spread across multiple rows. The application only allows you to bo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great reminder timing. Very efficient waiting list, really happy with that. However I was not able to select the seats I wanted because it was not allowed to leave 1 seat empty: there were 4 seats ava... See more
Company replied
I reached out for an even coming up in August 2026, to find out that is is cancelled. Ms.Habiba assisted me and very helpful, she confirmed that I will have my refund processed and will be updated.... See more
Company replied
Dear Platinum Team, Thank you so much for all your efforts in making this dream event come true. It truly means a lot to me. Special thanks to Nora and Marwan, and a heartfelt thank you to Haneen... See more
Company replied
Company details
Written by the company
Platinumlist.net is an online event guide and innovative ticketing solutions provider that has been operating in the Gulf region for over a decade. We’ve grown to be the largest provider in the UAE, as well as servicing events in Saudi Arabia, Oman, Bahrain, Qatar and Kuwait. We provide ticketing solutions for Entertainment events, large and small, Business events, Sport events, Tourism attractions, Box Office solutions for venue ticketing, including stadiums, theatres, and cinema as well as Marketing solutions for events.
Contact info
Office 801, The Onyx Tower 2, Dubai, UAE, Dubai, U.A.E.
- helpcenter@platinumlist.net
- platinumlist.net
4.0
Great
522 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speed in the purchase process
10 February 2026
Unprompted review
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
Reply from Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
very efficient waiting list
Great reminder timing. Very efficient waiting list, really happy with that. However I was not able to select the seats I wanted because it was not allowed to leave 1 seat empty: there were 4 seats available in that row, we are 3 and the system refused, I had to go 2 rows back to find the place
10 February 2026
Unprompted review
Reply from Platinumlist Tickets
Hello Consumer
Thank you for your feedback, much appreciated.
Kindly reach out to us if you ever have the same issue, as this can be solved easily in no time. We hope you enjoyed the event.
We sincerely appreciate your communication with us and your valuable feedback.
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
Platinumlist is a smooth
Platinumlist is a smooth, easy and reliable way to get your event tickets, and most people have great experiences with fast entry and clear digital tickets
10 February 2026
Unprompted review
Reply from Platinumlist Tickets
Thank you so much for sharing your valuable feedback with us! We truly appreciate it. We sincerely hope that you had a wonderful time at the event.
Short waiting queue and very clear…
Short waiting queue and very clear process . Easy payment
10 February 2026
Unprompted review
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
Reply from Platinumlist Tickets
Thank you so much for sharing your valuable feedback with us! We truly appreciate it. We sincerely hope that you had a wonderful time at the event.
Reply from Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Reply from Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Efficiency - immediate availability of tickets
Efficient. Tickets immediately forwarded and available on App.
6 February 2026
Unprompted review
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
Thank you very much Platinumlist
5 February 2026
Unprompted review
Reply from Platinumlist Tickets
Thank you so much for sharing your valuable feedback with us! We truly appreciate it. We sincerely hope that you had a wonderful time at the event.
the App is user friendly and easy to…
the App is user friendly and easy to navigate, but I would also suggest that the tickets to be sent via What's Up for easy access.
4 February 2026
Unprompted review
Reply from Platinumlist Tickets
Hello Nabila,
Thank you so much for your feedback, it is greatly appreciated.
Please note that some event tickets have dynamic QR codes and can only be accessed through the app, while others are in PDF format and can be shared via WhatsApp. Tickets available through the app offer enhanced security for our customers.
If you have any questions or need further assistance, feel free to reach out!
Takes too long to reach booking forum
Takes too long to reach booking forum. Also we want physical tickets please.
2 February 2026
Unprompted review
Reply from Platinumlist Tickets
Hello Hawra ,
Please kindly note that tickets in PDF format and dynamic versions offer greater security for our customers and significantly reduce the chance of losing them compared to physical tickets.
Thank you for your feedback, much appreciated.
very smooth
2 February 2026
Unprompted review
Reply from Platinumlist Tickets
Thank you for sharing your valuable feedback with us! We are delighted to offer our assistance in any way we can.
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
Reply from Platinumlist Tickets
Thank you for your feedback, much appreciated.
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