playbeatz Reviews 231

Like many others ordered a pair following seemingly positive reviews. Immediate issue was a £10 discount which disappeared on completion of the order. Attempts to contact them via email and phone failed to get any response. No sign of any delivery like so many on here. Have to conclude I have been scammed and will attempt to get my cash back.

You guys might not believe it but I actually received my earbudz today - they are actually real!!! I ordered them on may 11th so had accepted that I’d been scammed - especially reading the reviews! There’s hope for you all yet! Fingers crossed!

WOW! I really wish I would have read all these reviews b4 I ordered mine. (May 31) I have been trying to give benefit of doubt waiting for over a month myself, now, and getting quite impatient. Yes, I agree, the customer service is pretty horrible. My "updated" shipping and or tracking #'s do not work, either. Pretty crummy racket they have. Hopefully they will arrive b4 summer is over!

Ordered 2 pr earbuds in mid-May which never arrived. Since then, bought a new house and very nice owners of old house alert for late delivery package. Tried and failed to reach merchant by email or phone. May be not a scam, but darn close! Purchased for a June birthday, so very disappointed. Requested my money back thru my PayPal acct.

I too ordered these from PlayBeatz on 17 May and yes, they take your money instantly. Also advertised if you click button on advert you will not pay postage for UK. Rubbish, they charged me the postage despite this. Still waiting for them to arrive despite an email saying they would come 8 June or no longer than 14 days time! Sent several emails but no response. Eventually sent one asking for refund - no response. Tried ringing, usual excuse on recorded message high volume of calls, delayed deliveries due to Covid. Was at the stage of believing they would never arrive and I had been scammed.
However - see update.
Update 15 July - have now arrived!! Yippee!!
And they work very well. Great to be proved wrong in that patience is indeed a virtue if a little stretched.

Ordered two pairs on the 10th May still no delivery or email confirmation that products have been shipped. Tried to ring but no answer. I have emailed a couple of times saying I understand there may be a delay but just wanted confirmation that the items had actually been shipped... no reply. Would not recommend. Very poor communication

Update- Since writing this review, they have been in contact with me and offered me a part refund which I have received. I have since received a tracking number for 1 out of 2 products I ordered so hopefully they are now on there way.

I have been waiting over two months for a delivery that they took money for immediately. They have now missed 3 promised dates and no longer respond to e-mails. I ordered these in plenty of time for my wife’s birthday, that came and went! Very angry

It took a month to come in because of the covid. I got an email and got shipping confirmation. I got 2 pairs for $73 and really enjoy it so far. Gonna give the 2nd pair to a special someone. It was worth the wait and not a scam.

I hope that people read these reviews before purchasing from Playbeatz. Like so many others here, I placed an order May 22nd and sent numerous emails but no response. Someone mentioned that the rang them in an earlier post. Perhaps if anyone there has a phone number for them, they might post it up on the Review board. Despite having an Order number, it means nothing. Total scam. Someone suggested , Wait.... but how long. Money should not have been taken from the account until at least the products have been despatched. Customer Service, Joke... there is none. Maybe after them getting this post I might receive an email. I will come back and let you know what happens.

Third time I have updated this review! Happy to say I finally received my order! I order June 1st and didn’t receive it till July 9th. Never was able to track the shipment. Haven’t used them yet. Hope it was worth the wait.

They charged me for my purchase of a product immediately after the order and mor than two months later after missing the promised delivery date multiple times I'm still waiting for them to inform me of the shipping time

I'M TRYING TO BE NICE BUT F...K. THIS COMPANY. ORDER MY PLAYBEATZ IN THE EARLY PART OF MAY I GOT AN EMAIL FROM SOME GUY NAMED ROB TELLIN ME EVERYTHING WAS GOOD WILL BE RECEIVING MY PLAYBEATZ SOON .....JUST TOOK MY MONEY......SCAM....PLEASE SHUT PEOPLE LIKE THIS DOWN......PLEASE

I'm hearing Ali the delayed shipping complaints and I too was skeptical and thought it was a scam. Just relax and take a deep breath. I know everyone wants things instantaneous
but we are in a pandemic. When you get the product, you will be thrilled with the quality and sound. Take a deep breath and have a little patience. It's no scam.

Similar to others. Ordered 9 May, got an email claiming delivery problems brought on by Covid19, but nothing more. No reply to email.

Total rip off placed order after reading review sounded really good put order in on 23 May paid threw bank... payment went out not heard of them can't get through on phone emailed4 times said it had been dispatched 9 June still not come and now will not return emails hope they get there comuppence must be taking millions how can Google let companies do this

I ordered these for my husband's birthday. The money was taken straight away but nothing has materialised. I can't find the site any more. It seems to be called Airphones now. Watch out!

This is a total scam paid £83.00 for 2pairs on 15may nothing come through been in touch by email they keep saying will be sent soon sent last email saying will get PayPal on case they stopped replying .thank god for pay pal .stay well away from this site .

Waiting for an order placed on 2nd May 2020, chasing them is pretty meaningless. They do seem to be happy to reply to me over the instant messenger, even offered me a discount, but i dont really get any further forward and i dont have confidence they will arrive. I think i actually dont care if they do arrive. Ordered a another earbud product from elsewhere and arrived next day. Absolutely taking the orders for a product they cannot deliver. I do appreciate its hard times out there, but other companies i have used during this this time on other products have all been successful. Will never recommend Playbeatz.

Please someone close down this organisation, they take your money and deliver nothing. We need justice, they still advertise on Google. .. they are stealing our money Stop them advertising.?! Still no answer been 3 months... I am giving up so disappointed!

Not for any reason buy anything from Playbeatz. Takes your money and that's the last you hear. I'm devastated to be treated like this, they were for my husband, he's a key worker working 6 sometimes 7 days a week. Shame oon you PLAYBEATZ