Playit Reviews 142

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its exceptional utility, convenience, and immediate readiness for use. Many highlight the intuitive user interface, making it easy to set up and manage various servers, particularly for games like Minecraft. The pricing is frequently mentioned as incredibly reasonable and offering excellent value for money, especially when compared to alternative hosting solutions. People appreciate the stability and reliability of the service, noting its effectiveness for port tunneling without needing complex technical knowledge or port forwarding. However, some customers also noted occasional issues with the service not working as expected, particularly after a UI redesign, which led to difficulties for some users. A few reviewers mentioned that the service sometimes requires bypassing router firewalls, which might be challenging for less technical users. Additionally, some users experienced connection throttling, leading to disconnects and lag, while others reported that free users lost access to certain TCP and UDP tunnels.

What people talk about most

Service

Reviewers mention positive feedback about the service. Many customers describe it as an incredible and great... See more

User experience

People report positive experiences with user experience. Many reviewers praise the intuitive user interface,... See more

Technology

Users describe positive interactions with technology, praising its ability to simplify server hosting by... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the affordability,... See more

Value for money

Clients share positive opinions on value for money. Many reviewers highlight the incredibly affordable... See more

Application

Reviewers highlight positive aspects of the app, praising its utility for hosting various applications,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using for years. Recently started paying for premium and have had no issues. The ability to port forward games like Minecraft and Factorio when my ISP uses CG-NAT is legendary. Sadly, people h... See more

Rated 5 out of 5 stars

afte using premium for almost 1 years, it was a worth 3$ per month, even water bottles cost 4$ in us these days... for just 3$ i can host my minecraft server + geyser + voicehcat + vote site with ease... See more

Rated 5 out of 5 stars

Playit.gg is absolutely spectacular: incredibly useful, super convenient, and instantly ready to use. I've been using it for months now, everything works immediately, and the user interface is so intu... See more

Rated 5 out of 5 stars

Been using for years. Recently started paying for premium and have had no issues best utility for the price. The ability to port forward games like Minecraft, ark, factorial, palworld etc when my IS... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

getsockopt is everywhere

impressive service made by a single guy, some bugs here and there, support from one guy also impressive. Lacks some documentation. can be difficult to understand for non-techy people.

18 April 2025
Unprompted review
Rated 1 out of 5 stars

it just says its working but it doesent…

it just says its working but it doesent at all im pretty sure this software is to take your ip adres and other personal information

14 April 2025
Unprompted review
Playit logo

Reply from Playit

If you made a purchase you can request a refund from support@playit.gg

You can reach out on the discord for community support to help getting your server setup: https://discord.gg/AXAbujx

You can dislike the product but do not make unfounded allegations. We do not sell personal information or advertisements. Our entire business is possible through selling subscriptions to our customers.

Rated 5 out of 5 stars

This service is getting better all the time

To start things off I just wanna say most of the bad reviews on this service are from people who either cant read instructions for more then 2 seconds or think playit is some magic that will automatically run at full capacity on their trash internet.

Well I think its time to update my review as it is almost 2 years old at this point.
To start things off let me just say playit is a awesome service made by an amazing guy. He is and has been a solo dev developing playit and giving support for over 5 years now. If i remember correctly, Patrick was paying for playit out of pocket up until around mid 2024. That just shows how dedicated to this service he really is and should dispel any doubts about his commitment.

Now for the actual updated review of playit. Playit.gg has been one of my most used services over the last four and a halfish years and let me tell you that is for good reason. Playit offers a way around cgnat and a way to hide your ip while hosting just about any game server, website, or other service under the sun. The client is designed in a clean and lightweight style and never (yes I mean never) experiences any issues. The data centers on the other hand still could use some improvement but are overall very stable and fast and it seems that the days of random playit downtime are almost gone. The playit website looks nice and is intuitive to use and is not as prone to random slowdowns as it used to be.

(I kinda got carried away with this review so I'm going to have to send it in two separate messages. Hang tight for part 2 :playitheart: )

So far I haven't really mentioned playit premium and the other paid addons so lets get on to that now, starting with premium. Playit premium is, to put it simply, playit, but like 3x better for a very low cost. Premium allows extra ports to be used plus many other useful things such as more firewall rules, ect... The other 2 paid options addons cant match premium for the value per money spent but still are very compelling. For $6 a month you can rent a dedicated ip from playit that allows you to use any ports you could possibly want. Paired with playit premium this is a very powerful tool to have allowing you to give any service/game their default port. This not only gives a more seamless experience but also allows for services without a port specification option to be utilized. Now for the final paid addon, a dedicated playit subdomain. This is arguably the least worth buying out of any of the 3 main playit addons. However, as with everything playit, it is hard to call it totally useless. A dedicated playit subdomain is a good way to get around isp blocking or give your server a unique feel and thats about it. But it is also the cheapest playit addon and will hardly make a dent in most peoples wallets.

You might be thinking, After all the good things you mentioned above there must be at least a few cons right? Well yes sadly you are correct, although they are more of annoyances then cons. First and foremost, even after all patrick has done to prevent this it is still common to find playit domains and ips on malware blocklists. In turn this causes some isps to block playit domains on their network. (THIS DOES NOT MEAN PLAYIT IS MALEWARE) However, there are a few ways around this annoyance. The first and easiest option is to share the ip of the tunnels to your players instead of the domain. This will often work but in the off chance it doesn't you can have affected players use a vpn to connect to your server or you can buy a playit subdomain as those are not blocked quite as often. You can also buy an external domain off of a service like cloudflare and have it redirect to your playit tunnels (this is the solution I use) but there is a cost to this and it will usually come to the price of around 6 to 80 $ a year depending on the domain.

That's the current state of playit today from my point of view.
4.9 out of 5 Stars

(Looking back this turned into more a of summary of playit's features then a review lol)

6 March 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointing Experience

Extremely Disappointing Experience

High Latency and Connectivity Issues: I experienced extremely high latency, which made the service nearly unusable. Despite repeatedly assuring support that the issue wasn’t related to my firewall, they continued to blame it on my setup. Time and time again, I clarified that the problem was not on my end, but their support couldn’t offer any real solution.
Limited Domain Support: I struggled with getting the service to run on a single port, which was a major frustration. It's clear that the service isn’t as flexible as it claims to be.
Awful Customer Support: The support team was unhelpful and only referred to what’s available in the documentation, offering no real troubleshooting or assistance. They failed to address my actual issues, which I saw in many other support threads as well.
Terrible Overall Experience: Between the poor support and technical issues, this company ranks among the worst I've ever dealt with—along with @nonamen_.
Fazil Malik's Review Is Spot On: After my own experience, I can confirm that Fazil’s review accurately describes the service.
Negative Reviews Are Consistent: Complaints from others, like Harrys, Kernos, and many more, highlight that these issues are widespread and not just isolated to my case.
No Built-In Features: There’s no built-in option to run the service in the background or set it to start up automatically. This is something users are forced to figure out themselves.
Support is Out of Touch: The support team only knows what’s in the documentation and couldn’t troubleshoot my issues. Many of the support threads show that these problems have been ongoing and unresolved.
Limited Compatibility: As Tobias Rodriguez pointed out, "It doesn’t support crossplay for Minecraft natively," and that’s absolutely true.
Outdated Website and Slow Performance: Playit’s website is slow and outdated, and the tunnels perform just as poorly—reliable only in the rarest instances.
Cloudflare Tunnels Are More Expensive, But Reliable: While Cloudflare tunnels are costly to run, they at least work and provide a more stable experience compared to Playit.
If you’re dealing with similar issues, you can reach out to Playit’s support for a refund at support @playit.gg, though I wouldn't expect much help.

In conclusion, I would highly recommend looking elsewhere for a more reliable and professional service.

25 December 2024
Unprompted review
Playit logo

Reply from Playit

Sorry you had a bad experience. Playit.gg is currently a one person business with one additional person helping with support on the discord. We serve global audience and some locations don’t have great latency to our datacenters.

Rated 5 out of 5 stars

YOU SHOULD USE THIS

Playit works great and is easy to setup. Highly recommend this over just forwarding. Patrick is running an amazing service and is good at replying in the discord channels if you need any help.

5 November 2024
Unprompted review
Rated 1 out of 5 stars

This site is malicious and has no…

This site is malicious and has no customer support to address queries. I used its service for my NVR, and accidentally accessed that IP from my office laptop, which triggered a security incident. As a result, I was fired from my job. Interestingly, the cybersecurity team did not understand the situation properly.

28 June 2024
Unprompted review
Rated 1 out of 5 stars

very bad latency + disconnects me every…

very bad latency + disconnects me every 10min or so and its just terrible

19 December 2023
Unprompted review
Playit logo

Reply from Playit

If you made a purchase please reach out to support@playit.gg and we can get started on a refund. If you're using the free tunnels, you're likely getting really bad routing due to our combinations of internet service providers not playing nicely together. It happens for some users. We try to offer a great service to everyone globally but there's a lot of regions where our connections aren't that good.

Rated 5 out of 5 stars

Awesome for smaller or bigger self-hosted (gaming) servers!

It's a great proxy provider! I was having a hard time sharing my server with friends, especially, because I can't really forward ports, which would also be insecure. This allowed me to host a Minecraft Server with multiple ports for things like Geyser, Simple Voice Chat, and it all works! The free tier is very fair and usable and pings are not that high, about 30ms in my experience. For more control and options the premium tier is also a good improvement and not even that expensive. Awesome service and respect worthy, especially because they provide such a good free experience! 👍

5 March 2024
Unprompted review
Rated 1 out of 5 stars

Suck

this sh8t company suck it does not even work i tried all tutorials I found and still does not work can you guys fix this stupid bug ass?

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, nothing comes close in terms of convenience and price. Customer service and support is excellent. The only issues I have with this service are ones that are unavoidable when using any sort of tunneling product.

27 January 2024
Unprompted review
Rated 5 out of 5 stars

W on PLAYIT

I've been using PLAYIT like a year now, its still a W, free hostings are trash, W on playit, BEST HOSTING COMPANY EVER EXISTED!

5 March 2023
Unprompted review
Rated 5 out of 5 stars

10/10

10/10
I love hosting my rat on play.it.gg it is 100% the best for hosting rats there is only 1 thing it crash's the rat a lot but i love hosting rats on here i love you patrick.

1 January 2024
Unprompted review
Playit logo

Reply from Playit

Hosting RATs is against playit’s rules. Doing so will result in ban. Please stop.

Rated 5 out of 5 stars

Must say Awesome

Must say Awesome. I started using it a few days ago and it has worked really well. Very simple and easy installation and very cheap for all the good things you get.

24 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look