Plazasoftware Reviews 286

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have used Plaza software for several years. Recently I had a failure due to MS Windows11 update (as often happens - Microsoft's fault not Plaza's). MS told me to uninstall and reinstall. Wh... See more

Rated 4 out of 5 stars

I ordered Office 2019 and a license key was delivered very quickly. I logged on to download the suite, which took an inordinate amount of time in my judgment. I am semi computer illiterate (read: ol... See more

Rated 5 out of 5 stars

We were a little apprehensive about buying Microsoft Office 2019 Home and Student Edition because the price was so low. I checked out the company on Trust Pilot and other websites and felt comfortable... See more

Rated 5 out of 5 stars

I had a great deal of trouble due to older versions of software on my computer. Michael spent an enormous amount of time, explaining and helping me troubleshoot every issue. He was kind and an exper... See more

Company details

  1. Home & Garden

Written by the company

All products we provide on our site sourced directly from the manufacturer. So you can be confident that our products are genuine and authentic. We also provide top-notch products for our customers with the five-star support and 100% Satisfaction-Guaranteed policy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

286 reviews

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Rated 5 out of 5 stars

Service was quick and responsive

The product key I first got didn't work, but the support staff Chris was very responsive and helpful. He solved the issue and I got the installation done very quickly. Now everything works very well! I recommend this place!

23 January 2022
Unprompted review
Rated 5 out of 5 stars

I’m a repeat customer

I’m a repeat customer. The Office 2019 software that I purchased from them most recently had an error when entered on the Microsoft site. I sent an email explaining the problem and had a prompt reply from Chris with a new Product Key. The new key worked, and I installed my software successfully. Thanks!

23 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service - Chris was very prompt and responsive. Will definitely shop again and recommend to others.

Thank you Plazasoftware!

22 January 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Easy to order, easy to download, and works great. Download time takes a couple minutes, but worth the wait at the price.Thanks. Great product.

20 January 2022
Unprompted review
Rated 1 out of 5 stars

Definitely not a company I will never deal with again!

Definitely not a company I will never ever deal with again.
I had a crash and attempted to reinstall office 19.
The install code was not valid and upon calling Microsoft support they informed me the code was not a valid code. After numerous attempts to reinstall through Plaza I became so frustrated I went to another vendor and purchased a new copy. After sale service their support is way less tahs desireable. I purchased a license reguardless of computer. Never had this problem with purchases from microsoft!

16 January 2022
Unprompted review
Plazasoftware logo

Reply from Plazasoftware

Hi Dennis,
You purchased this product on 2020 and you told us that you changed your computer/machine. To be informed this product is only allow 1 machine/same machine to be activated as Microsoft's rule. If you change your device, you need to purchase another one.

Thank you

Rated 5 out of 5 stars

Great Software Vendor

Used Plaza software to purchase Microsoft 2019 Office Home & Student edition for a new laptop. They offer legit Microsoft software and the download and install was effortless....software loaded and worked perfectly Really great value and customer service!

14 January 2022
Unprompted review
Rated 5 out of 5 stars

Valid Microsoft Product Key and Quick Response

I purchased Microsoft Office Home here, and it sent me the Product Key which is redeemable and linked to my Microsoft account. The redeem/download link is directly from official Microsoft website.

When I initially tried to redeem the Product Key from the email, it said "This code has already been redeemed". Therefore I contacted Plazasoftware customer service. Within 10 minutes, they responded to my question about the Product Key and gave me a new one. The new Product Key worked this time and I have successfully installed the software on my computer.

12 January 2022
Unprompted review
Rated 5 out of 5 stars

initially had trouble

initially had trouble, didn't receive the link in the order confirmation, contacted "steve" in chat,
PROBLEM RESOLVED in less than 5 minutes, fastest customer service ever.

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Got Good Help from Chris

I purchased a software key from this company and tried to install the software on my laptop. Initially the install was not successful, and I later found out that was caused by something on my computer. Chris patiently worked with me and resolved the issue. So I'm now all set and happy with my purchase.

7 January 2022
Unprompted review
Rated 5 out of 5 stars

Service after the sale

I had a problem with my software install. A Plaza rep worked diligently to get it solved. It got handled. This is customer service! Thanks!!

4 January 2022
Unprompted review
Rated 1 out of 5 stars

never got a product key

never got a product key, customer service non existant. garbage

29 December 2021
Unprompted review
Plazasoftware logo

Reply from Plazasoftware

Hi Patel,
We already sent the product key to you and we have proof that you received it. Please kindly double check your inbox.

Thank you

Rated 5 out of 5 stars

Great seller, backs up products

This is a great seller with great deals. I purchased a version of MS Office for a fraction of what it was for sale elsewhere, and provided with the proper and legal product key, it installed without issue on a new hp Windows 11 laptop. I highly recommend this seller.

12 December 2021
Unprompted review

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