Plexytrade Reviews 

96
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional support team for providing prompt responses, personalized guidance, and going above and beyond to assist traders daily. Traders deeply appreciate the smooth order execution and the highly reliable trading platform that makes managing multiple accounts remarkably straightforward. Some reviewers were not happy with the available payment methods, pointing out high cryptocurrency transfer fees and frustrating delays when trying to receive funds. Additionally, a small group of consumers shared concerns regarding account closures and balance adjustments.

What people talk about most

Customer service

Clients share satisfaction on customer service, frequently highlighting responsive support and dedicated... See more

Payment

People report ambiguous experiences with payment, as many customers praise fast withdrawals and smooth... See more

Staff

Reviewers highlight positive aspects of staff, noting that agents are extremely respectful, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting that representatives are... See more

Response time

Users describe positive interactions with response time, highlighting active chat features that connect... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Plexytrade has been the smoothest broker I've used in my 4 year trading career. I have not had a problem with execution of my trades, and slippage is minimal upon entry. Withdrawals can be a little bi... See more

Rated 5 out of 5 stars

I've delt with other brokers in the past and Plexytrade by far is the best I've ever delt with. They return calls right away and really take care of you. Atlas Barone is always great to work with. I'v... See more

Rated 5 out of 5 stars

The customer service is fantastic. Kell is a joy to talk to and I am able to deposit and withdraw money quickly and easily. The only drawback is having to use crypto to transfer money into and out o... See more

Rated 5 out of 5 stars

Hashim Khan ALWAYS makes my experience with Plexytrade GREAT!!! He is very patient with me, and that is saying a lot. I am new to trading and he is always there to explain and answer any questions. H... See more


Company details

  1. Financial Institution

Written by the company

Plexytrade delivers an exceptional trading environment designed to meet the diverse needs of every trader. We offer various account types tailored specifically to your trading style, complemented by leverage up to 1:2000, ensuring maximum flexibility and efficiency. Our traders benefit from extremely tight spreads, competitive commission rates, and several commission-free instruments, enhancing their trading profitability significantly. To further empower our traders' trading potential, we provide numerous bonuses and a unique 7-day swap-free trading option. For a seamless trading experience, our cutting-edge VPS services ensure optimal performance and reliability. New and experienced traders alike can leverage our managed PAMM accounts, allowing them to enjoy effortless profitability without extensive trading knowledge. Additionally, we equip our traders with comprehensive free plugins and valuable informational tools, enabling informed, strategic trading decisions. At Plexytrade, our traders are backed by unparalleled customer support available 24/5, with dedicated personal account managers providing specialized care and attention, ensuring the best customer experience in the industry.


Contact info

4.1

Great

TrustScore 4 out of 5

96 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

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4.1

All reviews

(96)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PlexyTrade is always there and is ready to help!

I have been with PlexyTrade for almost a year now-and the one on one customer service is amazing. Today, I got an overseas phone call response to an issue that I was having with my trade account. Alidarr helped me through the details and it turned out that I was at fault. Alidarr solved the Forex trade account problem by switching me into a .Pro trade account and all my issues were solved! So often when using a foreign trade account broker-you can feel left for dead when issues arise-but PlexyTrade is always there and is ready to help!

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Scammers….they fabricated a reason to steal my money

I have been a client with Plexytrade for over a year. I was a loyal customer, depositing my own capital and trading consistently. Everything was fine until I started being profitable.

Recently, I received an email from their "Compliance Department" (ticket #Plexytrade#450248) out of the blue, stating that my account was being terminated for "hedging in coordination with another client." I have no idea what they are talking about. I trade alone from my own home and do not know any other traders on their platform. This accusation is completely false and feels like a fabricated excuse.

The worst part is that they are not just closing my account. They are voiding all my profits AND keeping my initial capital. They quoted a clause from their agreement to justify this theft.

This is a classic scammer move. They are happy to take your deposits when you are losing, but the moment you start making money, they invent a breach of terms to confiscate everything. They are not a legitimate broker; they are thieves hiding behind legal jargon.

Do not trust Plexytrade with your money. They will find any excuse to take it from you. I have lost all my capital and my hard-earned profits. Stay far away

Reply to plexytrade
Your response confirms the core of my complaint: you are seizing funds.You claim you "only voided profits," but this is false. My most recent deposit was made on Thursday. You have taken that deposit as well, which is my initial capital, not profit. This proves you are not just voiding profits, but confiscating personal funds.Furthermore, your accusation that I coordinated with "Sunday" and "Adekunle" is a complete fabrication. I have no knowledge of these individuals. You provide no evidence because none exists. This is a standard tactic used by unscrupulous brokers: when a trader is consistently profitable, you invent a "violation" to justify stealing their money.A legitimate broker would provide transparent evidence and a fair appeals process. You have done neither. You simply took my money and hid behind baseless accusations.Return my recent capital deposit immediately.

LAST REPLY

After posting my honest review exposing Plexytrade for stealing my profits and deposited funds, one of their so-called “compliance managers” named **Graves Murdoch** contacted me. He had the audacity to ask me to remove my grievance in exchange for restoring my account.

The catch? They still claimed I was “hedging in coordination” with accounts I’ve never heard of—names like “Sunday” and “Adekunle”—which is a complete lie. Not only did they fabricate this reason to void my profits, but they also kept my own deposited capital. When I refused to delete my review, they came up with another ridiculous excuse, blaming “liquid providers” and refusing to return my money.

This is not a broker—this is organized theft. They lure you in, take your money when you’re profitable, and then silence you with false accusations and empty promises. Do not trust Plexytrade. Run far away from these thieves.

14 November 2025
Unprompted review
Plexytrade logo

Reply from Plexytrade

Dear Margaret,

While it is true that you have been trading with us for more than a year, looking at the trade logs, it is clear that you have not been a loyal customer. We never enjoy voiding accounts; however, it is evident that you were coordinating with 2 other individuals to nullify the risk from your trades by hedging against each other.

You did not start being profitable recently, as you mentioned in your review. You were always profitable due to the strategy your small group has been employing; however, you managed to fly under our radar as the amounts were too small to raise any flags.

The withdrawal of the latest amount was enough to be flagged for inspection, which revealed Sunday and Adekunle (last names were omitted for privacy) as your long-standing accomplices. Sunday until August 2025, and Adekunle until the 12th of November, 2025.

I would like to touch on the "taking my initial capital" claim: You have, in total, deposited $1,839.38 and already withdrawn $3,519.45. As you have withdrawn more than your deposits, we only voided your profits.

Plexytrade is a well-known, experienced, and reputable broker, and we work extremely hard to keep our name the way we do. No amount of negative reviews or threats will change that fact or how we operate.

Rated 5 out of 5 stars

Great Broker

I have been working with PlexyTrade for a year now, Their customer service is exceptional, they really care about their customers through timely communication and transparency. I was able to deposit and withdraw big amount with no issue, have the bonus conversion per their terms and conditions, Kell my account manager is always accommodating and ready to help quickly. The only downside for me it the crypto for deposit and withdrawal which hold hefty fees and based on deposit amount rather than a fixed fee.
Overall, great team to work with, competitive commission rates and great bonus offers. Definitely recommend.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

World class service

World class service! I've been trading in the forex markets for a little over a decade. I've used many brokers over the years, some were ok, some were decent, one failed and my money was gone forever; but Plexytrade is the best I've ever used.

The customer service I receive at Plexytrade is simply outstanding. I've been assigned a personal point of contact, Craig, who is knowledgeable, capable, polite, friendly, and helps ensure that I have everything I need to keep my accounts running smoothly.

I especially appreciate that Plexytrade follows through on promises. There is no bait and switch, they simply do what they say they will do, every time, without fail.

I recommend them to anyone I meet or know, I am pleased to do business with them and intend to remain a customer for life!

1 November 2025
Unprompted review
Rated 4 out of 5 stars

Plexytrade has been the smoothest…

Plexytrade has been the smoothest broker I've used in my 4 year trading career. I have not had a problem with execution of my trades, and slippage is minimal upon entry. Withdrawals can be a little bit more consistent time wise though. One day ill get my withdrawal within minutes, and than the next withdrawal would be 24 hours later. But if you are a profitable trader you are a priority!

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Plexytrade is a excellent broker for…

Plexytrade is a excellent broker for traders, they are very attentive and centered around making the traders experience a smooth and comfortable process. I would also love to give a special shout-out to my agent atlas barone.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Plexytrade is a great broker to do…

Plexytrade is a great broker to do business with. Very easy to withdraw your funds and trade with multiple accounts. It was a pleasure speaking with Hasim Khan about new ways of doing business with Plexytrade. Very smart man. Great broker!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Hashim Khan ALWAYS makes my experience…

Hashim Khan ALWAYS makes my experience with Plexytrade GREAT!!! He is very patient with me, and that is saying a lot. I am new to trading and he is always there to explain and answer any questions. He does not make me feel incompetent. Thank you Hashim and Plexytrade for the awesome customer service that you provide!

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam broker

Scam broker
I made a deposit and traded with them for some time but when I tried to withdraw my money first they didn’t proceed my withdrawal for a week and after that they sent me an email that they are deducting my profit
It’s such a scam company do not trust them
My mt4 account no is 80068043

MY REPLY TO PLEXY COMPANY

You can very easily say it in trustpilot that due to hedging you deducted the profits, but I do not trust your words if you did so I need proof of it not just your lame excuse.
Moreover what are you talking about I am trying to damage your reputation when you do not have any reputation in the first place and sorry I forgot you are NOT REGULATED BROKER TOO means you are full scam company who take clients money and then do not let them withdraw there money back.

To all please do not trust Plexy Trade, they are not legit nor a regulated licensed broker which means they can run away with your money without any issues.

8 October 2025
Unprompted review
Plexytrade logo

Reply from Plexytrade

09/10/2025 - Response to client reply:

Please refer to the clause quoted below, which you, as the client, have agreed to when signing up with the brokerage and using the bonus account.

“In the event that the Company suspects or determines, at its sole discretion, that a client has engaged in any form of abuse of the Trading Bonus program—including but not limited to hedging positions internally or externally, or has otherwise acted in bad faith with the primary purpose of exploiting the Trading Bonus—the Company reserves the absolute right to immediately revoke the Trading Bonus and any profits derived therefrom, without prior notice, consent, or recourse.”

On average, 63 clients receive their profits from the PlexyPower bonus account every day. Your trading pattern, regardless of your statement here, is in line with the numerous bonus-abusing accounts we have detected over the last two years since we started offering this bonus.

The company not being a regulated entity is a fact and has never been hidden from any client. However, it needs to be mentioned that the company is licensed in St. Lucia with the Reg. No. 2023 - 00662, contrary to your claim. Moreover, your initial deposit was returned and withdrawn successfully. You also mention that you have traded with the company for some time, but you only traded for 1 day. We have the trading history. In total, you have given false information 3 times.

In addition, the company does not run away with client funds, as this page would look a lot different if that were the case.

As a final note, while your frustration of being denied your profits is understandable, trying to attack the company that gave you the chance to improve your financial situation is not acceptable.

We hope this serves as a learning experience and helps you focus your efforts on improving yourself, instead of breaking the rules, to achieve things in life.

------


Dear Sufyan,

All PlexyPower Accounts undergo a thorough inspection when a withdrawal is submitted, due to a high rate of bonus abuse. These reviews include, but are not limited to, IP correlation with other traders, prop-hedging activity, arbitrage detection, and cryptocurrency wallet analysis.

As clearly stated in the promotion’s Terms and Conditions, any form of hedging is strictly prohibited when using a PlexyPower Bonus Account.

Your trading record displayed multiple indicators consistent with previously identified abuse patterns:

- Small initial deposit ($500 in this case)
- Double the account with PlexyPower Bonus ($1,000 total)
- High-volume trades disproportionate to the account size
- Hedging (internal or external)
- Attempted withdrawal following a short series of trades (11 on average)

This activity matches patterns observed in coordinated hedging schemes, often involving prop-firm accounts. In such setups, traders hedge one side of the trade against another account, effectively guaranteeing profit on one side while exploiting the bonus.

Consequently, the profits generated under these conditions were voided, and you were requested to withdraw your initial investment. The applicable clause from our Terms is reiterated below for your reference:

“In the event that the Company suspects or determines, at its sole discretion, that a client has engaged in any form of abuse of the Trading Bonus program—including but not limited to hedging positions internally or externally, or has otherwise acted in bad faith with the primary purpose of exploiting the Trading Bonus—the Company reserves the absolute right to immediately revoke the Trading Bonus and any profits derived therefrom, without prior notice, consent, or recourse.”

Plexytrade has operated in the financial industry for decades, during which we have developed extensive experience identifying and preventing bonus-related abuse. These promotions are created to benefit our clients, not to be abused by ill-intended individuals or exploited through coordinated manipulation.

Rated 5 out of 5 stars

Plexytrade is the best

I've delt with other brokers in the past and Plexytrade by far is the best I've ever delt with. They return calls right away and really take care of you. Atlas Barone is always great to work with. I've recommended Plexytrade to several others and they love them also.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Plexytrade is the best broke in the business for several reasons.

Plexytrade is the best in my option for a forex broker. I have been involved with trading forex for 8 years. This broker is beyond amazing. They have 24 hr live customer service / live techs that are ready to help within minutes unlike other brokers in the world. I was introduced to Plexytrade from elite traders around the world. My experience since starting has been very positive because they take care of all their customers at anytime of the day no matter the size of the investment acct. If you are looking for a broker with a proven trac record- you dont have to look anymore. I give Plexytrade a grade of 110%. Payouts are never a problem and the customer service is outstanding

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Plexytrade has the absolute best customer service I have ever seen for a trading platform!

Plexytrade has the absolute best customer support I have ever used for a trading platform. I was able to reacy someone through che chat within 30 seconds. I needed assistance with a deposit and they walked me through the process step by step, and Altlas, the rep, even did a zoom call with me. The platform itself has worked very well for daytrading with easy deposit and with draw process. They even called me back after the deposit hit to let me know. Wow! Well done!

18 August 2025
Unprompted review
Rated 1 out of 5 stars

On the 5th of June 2025

On the 5th of June 2025, I made a withdrawal from my plexy power account, the withdrawal didn't come when I asked their support team,they said there withdrawal takes 1_2 working days I was patiently waiting not until I got a mail from them that the confisticating my profit that I used a wallet that has been Flagged to make withdrawal, then I asked the support of they have evidence of this they said they can't give the evidence to Mr that's it personal....and up till this date they've not paid my money this broker is not legit

5 June 2025
Unprompted review
Plexytrade logo

Reply from Plexytrade

Dear Violet,

PlexyPower trading account doubles your investment, providing increased buying power and breathing space in cases of drawdowns.

As these benefits are provided with company funds, the promotion is limited to only 1 PlexyPower account per user. Moreover, as these benefits are sought after, the promotion has become quite popular. Unfortunately, we had and still have many cases where individuals try to abuse it.

Therefore, each time a PlexyPower bonus is being removed before a withdrawal, the trades, the trading style of the user, and wallet activity are checked. This includes IP checks with other traders, prop-hedging, arbitrage, cryptocurrency wallet activity, and several more.

Your trading account and profile were linked to 10 other accounts by IP, violating the 1 account per user limit. Therefore, any profits generated were removed, your initial investment refunded, and your account closed. You may find the relevant clause below:

4.3. In the event that the Company suspects or determines, at its sole discretion, that a client has engaged in any form of abuse of the Trading Bonus program— including but not limited to hedging positions internally or externally (whether through accounts held by the client or via coordinated activity with other accounts under the same or different client ownership), or has otherwise acted in bad faith with the primary purpose of exploiting the Trading Bonus—the Company reserves the absolute right to immediately revoke the Trading Bonus and any profits derived therefrom, without prior notice, consent, or recourse. Furthermore, the Company may take any additional measures it deems necessary, including but not limited to the restriction or termination of the client’s trading privileges."

Rated 5 out of 5 stars

Atlas made PlexyTrade Senior Friendly!

Atlas capably and patiently walked me through what was for me a challenge to transfer my funds from dollars to USDC via coinbase to PlexyTrade. He was patient and very helpful. He knowledgeably guided me through the vagaries of various security delays, cancelled transactions because of those delays, and platform requirements to ultimately fund my PAMM account. Atlas is a real asset to PlexyTrade. He made the platform senior friendly despite the complexities of the transactions. Thank you, Atlas!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Plexytrade for…approximately 5 months

I have been using Plexytrade for several months now and have found transactions quick and fairly easy.
the support team are very helpful and friendly.
I did incorrectly transfer some funds into my plexytrade account and funds were missing. However the team managed to retrieve the funds and have them back in my account in under 24 hours.
very grateful for the teams quick friendly and efficient efforts so far.

Thank you

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Reliability with Plexy Trade!

I've been a loyal client, first with LQDFX and now with Plexy Trade, and I can confidently say my experience has been consistently outstanding. I've never encountered a single issue since joining them.

Their customer service is truly on point – responsive, helpful, and always professional. Furthermore, their back office team deserves high praise for their diligence in processing both my deposits and withdrawals seamlessly and without any hitches whatsoever.

I'm genuinely glad to be in business with Plexy Trade. Their commitment to excellent service is clear, and I sincerely hope they continue to provide such reliable and efficient support for many years to come!

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Be ware of this company it is fake

Beware of this company. They do not respond to my messages, whether direct support or emails, because they seized my profits. I deposited $600 and made $1,376 in profits through many trades, some losing and some winning, without a target or stop loss. However, when I requested a withdrawal, I received a very strange message from them stating that my profits were seized and that I was only withdrawing my deposit. I violated the conditions, and there was no clause in the conditions regarding entering a specific number or size of lots, or trading on a single pair or currency, or working with a target or a stop loss, because I do scalping and high lot sizes. Yesterday, I happened to sell gold in a deal from which I obtained $928. ​​Unfortunately, this company seized my money, which I worked hard to achieve. This is contrary to the reviews I read about this company, but they are fake. This was on review sites such as Wiki and Trust Pilot. However, it became clear to me that the company is fake. I warn my friends and everyone from this company, with all the pictures and evidence of all the deposits and trades, and the messages that The company sent it. Send me a private message and I will send you all the evidence and proof.

16 June 2025
Unprompted review
Plexytrade logo

Reply from Plexytrade

Dear Ismail,

The company has already provided you with several reasons for your account closure, in detail, disproving the statement that the company is not responding to your messages.

You deposited $600 to utilize the PlexyPower trading account, which doubles your investment, essentially providing you with double the buying power, and protecting you against any drawdowns that would cause a stop-out without it.

While we provide our clients with such benefits, we also realize that this opens the company to abuse by ill-intended individuals who are trying to create some quick and easy profits. These abuses usually include:
- Hedging (internal or external), which is disallowed with the bonus account,
- Going into large and risky positions with the increased buying power, and/or,
- A single entity organizing a group of individuals to create several bonus accounts to benefit from the bonus several times. This one is particularly dangerous, as this essentially removes any bonus amount limitations that are set on the account. In this case, the limit is $1,000 and 1 bonus account per person.

Therefore, each time a PlexyPower bonus is being removed before a withdrawal, the trades, the trading style of the user, and wallet activity are checked. This includes IP checks with other traders, prop-hedging, arbitrage, cryptocurrency wallet activity, and several more.

During this routine check, it was found that you are misusing the added buying power by taking extreme positions in relation to the amount of funds, and that you are part of a bigger entity abusing the bonus, discovered by following your cryptocurrency wallet's transaction trails.

As a result, your profits were removed, and your initial investment has been returned to your wallet, which is already withdrawn. Then, your account was closed based on our PlexyPower Bonus Terms and Conditions:

“In the event that the Company suspects or determines, at its sole discretion, that a client has engaged in any form of abuse of the Trading Bonus program—including but not limited to hedging positions internally or externally, or has otherwise acted in bad faith with the primary purpose of exploiting the Trading Bonus—the Company reserves the absolute right to immediately revoke the Trading Bonus and any profits derived therefrom, without prior notice, consent, or recourse.”

Plexytrade has decades of experience in the industry, serves 30,000+ traders, and processes several million weekly. The company will not allow this benefit for our traders to be abused by bad actors; no amount of negative reviews, or threats via email, which you have done, will help bend the company to the abuser's will.

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