Plotpackers Reviews 776

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and positive attitudes, which greatly enhanced their holidays. Many people highlight the well-organized trips and diverse activities, appreciating the seamless service and overall user experience. However, some customers also noted issues with communication regarding dietary restrictions and trip inclusions, finding some itineraries lacked sufficient free time or were not as "jam-packed" with activities as expected. A few other people also felt that certain destinations could have been swapped for more appealing or safer alternatives, and there were isolated reports of a guide being unprofessional.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their guides for being knowledgeable,... See more

Holidays

Consumers find holidays to be positive, with many praising the well-planned itineraries, variety of... See more

Location

People report positive experiences with location, expressing satisfaction with the places visited and the... See more

Service

Clients share positive opinions on service, frequently highlighting the exceptional care and helpfulness of... See more

User experience

Reviewers express high satisfaction with the user experience. Many customers highlight the exceptional care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved my time in Brazil - (second group) The beaches were amazing , Ilha Grande and Paraty and Rio were beautiful. Food was stunning and Mat our tour guide couldn't do enough and was attentive and... See more

Rated 5 out of 5 stars

I truly can’t put into words how incredible my trip to South Africa was. Our host, Samantha Casolaro, was the best host I could have ever asked for. She was not only kind, inclusive, and supportive, b... See more

Rated 5 out of 5 stars

Just finished the Colombia trip organised and run by plotpackers .we toured Medellín, Quatape , Salento , Cali and Bogota, enjoyed every minute of it . great trip.. got a really good insight and feel... See more

Rated 5 out of 5 stars

The whole trip was wonderful! From not having to worry about logistics (always a travel headache) to the most amazing sights, food and overall vibes! Cody and Ellie were incredible hosts, and they boo... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

776 reviews

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Replied to 85% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Pricey but worth it!

If not for plotpackers, this trip would have cost THOUSANDS in Greenland. The flights were pricey, and we weren’t told the correct info on the cost (Iceland-Greenland return cost me £1200 instead of the £700 i was quoted lol) BUT it was so so so worth it. We had a lovely guide who grew up in the area and on multiple occasions invited us to his house for coffee and cake made by his mother, how adorable! The trips we did were wonderful, saw a part of the world I don’t think would otherwise be possible, and even saw a humpback whale! I loved the trip.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Bunch of rubbish

Bunch of rubbish. Worst experience of Thailand. I went solo traveling before to Thailand and it was way more fun just doing the hostels. The trip was expensive and I got nothing from it. I did email regarding the situation or a partial refund and they didn't even reply.

17 July 2025
Unprompted review
Plotpackers logo

Reply from Plotpackers

Hi Blythe,

We did reply to your email, and we explained you were removed from this trip due to several serious breaches of our code of conduct. This included sexual harassment, which we have a zero-tolerance policy for, as well as behaviour that went against safety briefings and showed disrespect for others during the trip.

The safety and wellbeing of our travellers will always come first, and we will not tolerate conduct that compromises this. We consider the investigation into this closed however, if you would like to discuss this further please get in touch via email.

Best wishes,
Plotpackers team

Rated 5 out of 5 stars

Maldives March 2025

I went on the Plot Packers Maldives trip earlier this year with Lucy as our host and she was honestly incredible. It was my first time doing anything like this so I was quite nervous, but Lucy made me feel comfortable straight away. We had such a lovely girl group, everyone clicked from the start and we had so many laughs.

There was a little issue after the first night, but Lucy handled it so well and actually turned it into something that made the trip even better. What stands out most is that I went into this trip during a really hard time in my life, and it truly helped pull me out of it. Since then I honestly haven’t been the same in the best way possible.

It ended up being one of the best experiences of my life and I couldn’t recommend it enough. Thank you Lucy!! 🩵

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Wizzah

Our host Layla, our guide Mehdi, and our wonderful group of girls made this trip absolutely perfect and unforgettable. I wouldn’t have changed a thing, I love all of these people and the memories that came because of them. 💗💗

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Iceland trip was amazing

I just came back from the 2025 September Iceland trip and it couldn't have been better. The itinerary was jam-packed and so so cool, our guide Eddi was hilarious and very knowledgeable. The hostel was basic but very comfortable, but we spent so little time there that we didn't need anything else as we were too busy exploring! The location of the hostel was perfect, it was super close to all the interesting things to see, do, and eat in Reykjavik. Everyone on the trip was so lovely and so eager and open to making immediate friends so it was super fun to explore with complete strangers. Am so eager to try another Plotpackers trip!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Caribbean Coast of Colombia

As a first solo traveling experience, I was very overwhelmed as it came time to leave for this trip. But Im so glad I trusted myself as this was the most beautiful and fun experience I could've asked for. Our guide, JD, in Colombia is such an attentive person, communicated everything down to a T for things as miniscule as transportation or meals, and genuinely cared and was there for every hiccup on the way. Jd was incredibly patient and open to our groups suggestions as well which made everything even more enjoyable. Colombia is a beautiful country and this tour does a great job of displaying that. Minca and the Rosario Islands were my personal favorites. If you get the chance to go on this trip, I fully recommend you take it. You'll go back home with an indescribable understanding of the country, a great tan, and new besties from all over the world.
-milena

20 August 2025
Unprompted review
Rated 5 out of 5 stars

this was my 7th plotpackers trip and JD…

this was my 7th plotpackers trip and JD has been my favourite guide yet!! he was absolutely amazing and got so involved in everything we did and was so helpful with any queries we may have !

plotpackers made an amazing itinerary which each duration in a place was absolutely perfect. can’t wait to book my next :)

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Colombia Trip

Our tour guide JD made this group trip one to remember. He was extremely knowledgeable about Colombia and helpful with everything! All the activities that Plotpackers planned for us was so much fun. I’m so happy i got to explore such a beautiful country.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Friendly guide

I had a great time on this trip. Nick our guide was very good and made us all feel welcome in a new place. I would definitely consider plotpackers again. Thank you

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Peru Trip

Just finished an amazing trip to Peru with Plotpackers! All of our hostels were lovely and the itinerary made for a really devoting trip. Our guide Sol was so lovely and looking after and organising everything for us so well - thank you so much❤️

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Peru with Dominique and Debs

I went on a trip to Peru with Dominique and our local guide Debs! Debs and Dominque were so amazing and the group of people Plotpackers and Dominique were able to bring together was amazing! Going on group trips is nice because everything is planned and you just have to come! This was my second PlotPackers trip and I will be going on more in the future! ❤️ Overall 10/10 in every category 👏🏽

24 July 2025
Unprompted review
Rated 5 out of 5 stars

If you are thinking about joining a…

If you are thinking about joining a group trip DO IT!!! I went on one to Bali with amazing leaders Samantha Casolaro & Andas :) even though Sam was super sick she managed to bring an amazing group of 12 women together, made us feel safe, and was there for us to lean on in case of anything. Andas (the local guide) fielded out a million questions from all of us ladies haha with patience and a smile and I am just really going to miss everyone :( I will remember this trip forever ❤️ thank you plotpackers!!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Colombia ⭐️⭐️⭐️⭐️⭐️

Just finished the Colombia trip organised and run by plotpackers .we toured Medellín, Quatape , Salento , Cali and Bogota, enjoyed every minute of it . great trip.. got a really good insight and feel for Colombia and made such great memories with our tour group.. Itinerary gave us a varied insight to Colombian culture and we had free days to explore further or rest if we wanted too.. would highly recommend this trip .. Colombia is such a beautiful country . ⭐️⭐️⭐️⭐️⭐️

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing trip !

Had an amazing time and got to see so much of Vietnam. Nick was excellent and knew lots of different beautiful spots and was kind and helpful throughout the whole trip. Had lots of fun and saw some stunning places !

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Vietnam

My time in Vietnam with Plotpackers was perfect. I saw so many things and met so many nice people along the way. Our guide Nick showed and told us so much about his country. We had an amazing time in Vietnam.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Had a fantastic 2 week trip to…

Had a fantastic 2 week trip to Indonesia, August 2025. Both the trip host,
Samantha Casolaro and the local guide Anda Putu were amazing. They were knowledgeable, helpful and very supportive. The trip included tons of activities and suggested options for down days. Highly recommend

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic trip

Had an amazing time in the Maldives with Plotpackers. We had speedboat, accommodation, breakfast and some day trips planned for us and constant accident to local tour guide Lei who was able to give us discounts on island activities and trips. Lei was absolutely fantastic - informative, readily available, and a load of fun. I loved all the free time, and met more people on the island outside of the group and everyone was friendly and outgoing. Would recommend!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Literally the best experience a girl…

Literally the best experience a girl could ask for! I had the most amazing experience, very well taken care of and so full of experiences. I would do this 1000 times again. Huge shoutout to Anda and Sam, they are wonderful people and I would choose to travel with them everytime! Words cannot describe how grateful I am to have been in this group. I felt so safe and appreciated during my time here. I would never have been able to enjoy my time here without them! Thank you so so much!!

17 August 2025
Unprompted review

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