Air Source Heat Pump installation Excellent installation, now off gas, lower bills, warmer home, plenty of hot water, great phone app (Homely). Unfortunately, I have heard that they have stopped i... See more
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Review summary
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Marius, Matt, Jamie & Owain did a fantastic job installing our heat pump and new radiators. It was a challenging job due to the building but they never once had any doubts about getting it done. Ext... See more
Company replied
Mr Arshad EV charger installer what an amazing guy very charming and polite and very knowledgeable, he done an excellent job at installing my EV and also explained how it all works, and left my place... See more
Company replied
John arrived on time for my Ohme ePod EV charger install. Explained every step of the process, before proceeding with a very professional install. Very happy with the work done on the day and very h... See more
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Company details
Written by the company
>>Powering you ahead with smart green energy solutions.>> Trading since 2011, Plug me in helps consumers, businesses and public sector organisations in the journey towards a cleaner energy future through solar + battery and EV charging solutions. We support the design, installation, maintenance and financing of these technologies, enabling our customers to reduce their carbon footprint and enjoy lower energy costs We're committed to delivering the highest quality green energy solutions tailored to our customers unique needs, all centred on our mission of providing smarter energy for all. In 2024 alone, we helped UK organisations save £10.9 million on energy costs. We work as your energy partner from day one. Our expert in-house team delivers end-to-end solutions, from early planning and funding through to installation, optimisation and long-term performance. Every system is designed around your building, your energy profile and your future plans – not just today’s demand. Trusted by organisations across the UK, Plug me in delivers stronger savings and genuine energy independence.
Contact info
United Kingdom
- 01858 525 407
- sales@plugmein.com
- plugmein.com
4.8
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arshad did a great job and was really…
Arshad did a great job and was really professional and efficient. Great engineer and the most polite.
11 June 2025
Unprompted review
Reply from Plug me in
Hi Osama,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug Me In
Quick and smooth installation of the…
Quick and smooth installation of the new car charger. Chris and Scott very friendly and tidy. Great service.
10 June 2025
Unprompted review
Reply from Plug me in
Hi Sandra,
Thank you so much for your review. This is so wonderful to hear about our engineers. Both Chris and Scott are excellent EV Charger installers and it's great that they were professional and polite, leaving you happy with their work. Happy Charging!
Sincerely,
Team Plug Me In
Really efficient, polite and tidy
Really efficient, polite, informative and tidy
5 June 2025
Unprompted review
Reply from Plug me in
Hi David,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Superb job initially by Dan and then a…
Superb job initially by Dan and then a quick follow up by Chris to replace a defective part! Totally recommend!
4 June 2025
Unprompted review
Reply from Plug me in
Hi,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Dan and Chris provided you with a high standard installation.
Sincerely,
Team Plug Me In
Arshad arrived on time to fit my EV…
Arshad arrived on time to fit my EV charger, he was very efficient knowledgeable and helpful. He demonstrated the charger App to me and nothing was too much trouble, he left the premises clean and tidy
5 June 2025
Unprompted review
Reply from Plug me in
Hi Brendan,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug Me In
Arshad… was totally professional and…
Arshad… was totally professional and knowledgeable from the outset, he’s an excellent communicator who is clearly at his best when customer facing. His installation and fault finding work was completed to a very high standard and ahead of schedule.
3 June 2025
Unprompted review
Reply from Plug me in
Hi,
We really appreciate you taking the time to provide us with such positive feedback.
Arshad is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug Me In.
Arshad from ‘Plug me in’ came to…
Arshad from ‘Plug me in’ came to install our EV charger through ScottishPower - what a lovely guy! He called prior to arrival to let us know what time he would be arriving. Throughout installation Arshad kept us updated and has done a fab job of installing the charger - really neat and tidy work. He went through connecting the charger to my phone and the options to choose on the Indra app to make sure we were happy and the charger worked! We are really happy with the service and would highly recommend Arshad from Plug Me In! Thank you so much
2 June 2025
Unprompted review
Reply from Plug me in
Hi Fiona,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug Me In
Chris made the installation a breeze
Chris made the installation a breeze, including discussing best route for cleanest finish. Professional throughout and explained everything to ensure I was left with zero hesitation.
30 May 2025
Unprompted review
Reply from Plug me in
Hi,
We really appreciate you taking the time to provide us with such positive feedback.
Chris is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug Me In.
Wallbox fitted today by Arshad.
Wallbox fitted today by Arshad.
Very pleased with the service and installation provided. Very neat job.
Explained how to use and assisted with downloading the app.
29 May 2025
Unprompted review
Reply from Plug me in
Hi,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug Me In
Verry good service from Arshad I’m…
Verry good service from Arshad I’m happy for the job .
28 May 2025
Unprompted review
Reply from Plug me in
Hi Ana,
Thank you for your review. It's great that your installation went smoothly.
Sincerely,
Team Plug Me In
Arshad was very friendly and helpful
Arshad was very friendly and helpful, done an amazing job at installing our charger , would definitely recommend Arshad. What an amazing person, thank you very much.
27 May 2025
Unprompted review
Reply from Plug me in
Hi Li,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug Me In
Arshad was fabulous
Arshad was fabulous! Very professional and took us through everything he was doing. Even answered all our silly questions! Also took care to clean up. Also, Definitely recommend Plugmein, for their efficiency and high service level. Thanks again Arshad!
15 May 2025
Unprompted review
Reply from Plug me in
Hi Sandra,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Arshad provided you with a high standard installation.
Sincerely,
Team Plug Me In
Engineer was very friendly
Engineer was very friendly, worked cleanly, explained everything, excellent job done.
12 May 2025
Reply from Plug me in
Hi,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Professional service
Professional service. had few options how to run cable, engineer done everything how I've expected. Highly recommended.
9 May 2025
Reply from Plug me in
Hi,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that we have provided you with a high standard installation.
Sincerely,
Team Plug me in
Mr Arshad EV charger installer what an…
Mr Arshad EV charger installer what an amazing guy very charming and polite and very knowledgeable, he done an excellent job at installing my EV and also explained how it all works, and left my place very tidy before he left. Thank you Arshad your a star🙂😃. Come back again for a cup of tea👍.
8 May 2025
Unprompted review
Reply from Plug me in
Hi Ashok,
We really appreciate you taking the time to provide us with such positive feedback.
Arshad is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug Me In.
Quick, efficient installation
Jamie and Scott were quick, efficient, and friendly. The installation was carried out very smoothly, and the charger features were explained well.
8 May 2025
Unprompted review
Reply from Plug me in
Hi Marc,
Thank you so much for your review. This is so wonderful to hear about our engineers. Both Jamie and Scott are excellent EV Charger installers and it's great that they were professional and polite, leaving you happy with their work. Happy Charging!
Sincerely
Team Plug Me In
EV charger installed by Chris who was…
EV charger installed by Chris who was courteous, professional and friendly. Prompt arrival and kept us fully informed of progress. Excellent workmanship and cleaned up everything. Explained the charging process clearly - excellent job! Highly recommend his services!
8 May 2025
Unprompted review
Reply from Plug me in
Hi Gary,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Chris provided you with a high standard installation.
Sincerely,
Team Plug Me In
Arshad was very professional and took…
Arshad was very professional and took time and care on the installation. He also fully explained how the new charger works.
6 May 2025
Unprompted review
Reply from Plug me in
Hi Andy,
We really appreciate you taking the time to provide us with such positive feedback.
Arshad is a real credit to the company, and it's great to see that you got to experience a 5 star service.
Sincerely,
Team Plug Me In.
Highly recommend
Chris was very good, on time, explained everything about what he had done, explained everything about the app, Tidied up everything and carried out a neat and tidy job. Would highly recommend
2 May 2025
Unprompted review
Reply from Plug me in
Hi John,
We appreciate you taking the time to provide us with a 5-star review. Great to hear that Chris provided you with a high standard installation.
Sincerely,
Team Plug Me In
The Plugmein engineers…
The Plugmein engineers (Arshad & Chris) worked excellently as a team, they were very polite and considerate employees, they were also very knowledgeable and experienced.
1 May 2025
Unprompted review
Reply from Plug me in
Hi,
Thank you so much for your review. This is so wonderful to hear about our engineers. Both Arshad and Chris are excellent EV Charger installers and it's great that they were professional and polite, leaving you happy with their work. Happy Charging!
Sincerely,
Team Plug Me In
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