Plumbbox Reviews 167

TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Unfortunately a reported clerical error somewhere in the system lead to a failure to deliver as planned and agreed. The consequences were that a plumber traveled 80 miles without being informed of the... See more

Company replied

Rated 5 out of 5 stars

Great price, Great stock, Fast delivery. I couldn’t recommend Plumb Box enough, I tried them out for the first time this week on a boiler install, ordered the materials Sunday evening they got deli... See more

Company replied

Rated 5 out of 5 stars

I thought I’d try it out as a handy method of buying not only cheaper materials but save the hassle of going to the merchants the next morning. Spot on service as my fittings and chemicals were d... See more

Company replied

Rated 2 out of 5 stars

I ordered 4 bottles of heating inhibitor but only 2 were delivered. Have made 2 direct attempts to communicate via e-mail and one via Paypal but still no response from Plumbbox/Cofield. Small value... See more

Company details

  1. Plumber
  2. Heating service

Information provided by various external sources

plumbBOX.co.uk is a new way of shopping for your everyday plumbing supplies


Contact info

2.9

Average

TrustScore 3 out of 5

167 reviews

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Rated 5 out of 5 stars

Tradesmans view

Easy to navigate website, good trade discounts & speedy delivery Plumbox is now my go too supplier for many consumables when installing boilers

7 February 2019
Unprompted review
Rated 5 out of 5 stars

Plumbbox - proof that you can get great prices and quality service

You might be forgiven for thinking that low prices and good customer service don't go together but in the case of Plumbbox you'd be very wrong, I've only used them once but they absolutely delivered on both. They have an excellent range of quality product at brilliant prices that my merchants can't come close to. When I eventually placed an order, I'd missed their next day delivery cut off time by 15 mins but added a note asking if there was any chance of a next day delivery I'd be very grateful. Within 10 minutes the excellent Chris was on the phone to confirm they could still make the next day (before 10am), changed the delivery address to my customer and also confirmed that some product would follow as it was out of stock. Next morning as I unloaded my tools my delivery turned up bang on time, Chris then called later in the day to confirm when the remainder would be with me. I will definitely be ordering again, thank you for your exemplary customer service and great prices!

9 October 2018
Unprompted review

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