Plumbgas Services Limited Reviews 

299
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally polite and professional engineers who always arrive promptly, wear protective shoe covers, and leave workspaces impeccably clean. People also deeply appreciate the thoroughness of the services, noting how technicians take time to explain safety checks, testing outcomes, and answer any questions. Some reviewers were happy with the cheerful office staff who manage bookings efficiently and maintain great communication from start to finish. Consumers additionally highlight that the pricing is fair and reasonable, making the business their absolute first call for plumbing needs.

What people talk about most

Service

Consumers find service to be of high satisfaction, consistently praising the prompt, professional, and... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual, polite,... See more

Price

Users describe satisfaction with price, highlighting that costs are fair, reasonable, and exactly as quoted.... See more

Customer service

Reviewers express great satisfaction with customer service, consistently highlighting prompt, helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Ahead of time slot,very pleasant, great job done, used them for year's never had an issue. Even visited me to discuss details on heat pumps by boss Mr Bryant no charge. Great company honest, trustwort... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied


Company details

  1. Plumber
  2. Central Heating Service
  3. Environment Renewable Natural Resources
  4. Gas engineer
  5. Gas installation service

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

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4.9

All reviews

(299)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They did what they said they would do.

They did what they said they would do and on time and on cost. They were very friendly helpful.

24 April 2024
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Reply from Plumbgas Services Limited

Thank you for the top marks, glad you are happy with the service. The PlumbGas Team

Rated 5 out of 5 stars

Excellent service

Excellent service, persistent problem solving untill the boiler worked 100% properly, followed by a phone call a couple of days to make sure everything was still good. Always responded quickly, would recommend to everyone, good friendly service 👍

24 April 2024
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Reply from Plumbgas Services Limited

Thank you for your understanding of the process, we are glad you are happy with the outcome and look forward to working with you again. The PlumbGas Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service

25 April 2024
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Reply from Plumbgas Services Limited

Thank you for the 5 stars and continued support. PlumbGas

Rated 5 out of 5 stars

A rare gem of a company

Friendly and very competent engineer. Caring after sales service that called to check everything was ok with the work. We've found a rare gem of a company that really cares for its customers from start to finish

18 April 2024
Unprompted review
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Reply from Plumbgas Services Limited

You are most welcome, we will pass your comments on to Ethan. The PlumbGas Team

Rated 5 out of 5 stars

Servicing oil fired boiler

The plumber arrived as expected from his text
Very friendly and helpful explaining how to navigate the heating & water controls.

10 April 2024
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Reply from Plumbgas Services Limited

Thank you for the 5 star review for Ollie.

Rated 5 out of 5 stars

outside oil boiler fitted

We just had an outside boiler fitted, all the radiators changed. Amazing job, very tidy work, professional. I would definitely recommend Plumbgas. Thank you so much guys for the hard work!

2 April 2024
Unprompted review
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Reply from Plumbgas Services Limited

You are most welcome, we will pass on your feedback to Ethan and Mitch.

Rated 5 out of 5 stars

Good ...

Leak in airing cupboard relating to first floor pumping system. Two visits. One to assess and advise, the second to fix. Very good explanations as to what might be causing/encouraging the leak and what would be needed. On the day, system drained and work done. Friendly and sensible. Various methods to pay. Good communication throughout by e-mail and phone. (Ryan). Clearly quite a workload and parts had to be ordered so there were a couple of weeks between visits but that was OK (temporary seal done and cupboard emptied). Professional and reliable. Can recommend, without reservation.

12 April 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave this review, I will pass your great feedback onto Ryan.

Rated 5 out of 5 stars

Fantastic yet again

Fantastic yet again. All sorted within 4 hrs of phoning for my elderly parents. Everyone who’s part of the team from start to finish are an exceptional lot. Be very proud of the service you proved folks 👍

12 April 2024
Unprompted review
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Reply from Plumbgas Services Limited

Always a pleasure Sue! The PlumbGas Team

Rated 5 out of 5 stars

Plumbgas are excellent

Plumbgas are excellent. Plenty of reminders about the appointment. The engineer was on time. He carried the work quickly and was very tidy. He explained what work had been carried out. I would recommend them to anyone.

12 April 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the review, we will pass on to Jack. The PlumbGas Team

Rated 5 out of 5 stars

Brilliant communication

Brilliant communication.
Arrived on time . Job well done . Payment is easy . Very efficient thank you 😊

11 April 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you very much for your lovely review :)

Rated 5 out of 5 stars

Fabulous team

Fabulous team! Always happy to help!

4 April 2024
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Reply from Plumbgas Services Limited

Thank you for the 5 star review :)

Rated 5 out of 5 stars

Water Hammer

Dave fixed our water hammer issue and we can recommend Plumbgas who provide a reliable and friendly service.

4 April 2024
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Reply from Plumbgas Services Limited

Thank you for your feedback, we will pass this onto Dave :)

Rated 5 out of 5 stars

Been using this company since we moved…

Been using this company since we moved here 5 years ago. Never had anything other than first class service whichever plumber attends. Ryan who came today was no different. Job done quickly and efficiently. Would recommend to anyone

10 April 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for your continued support and recommendations Alan!

Rated 5 out of 5 stars

Plumbgas engineer was prompt and highly…

Plumbgas engineer was prompt and highly professional. Whole experience from booking appointment to its execution was easy.

3 April 2024
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Reply from Plumbgas Services Limited

Thank you for the review, we will pass on to Mick. The PlumbGas Team

Rated 5 out of 5 stars

Great customer service as usual

Great customer service as usual. Good to see a local company doing so well.

28 March 2024
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Reply from Plumbgas Services Limited

It's always a pleasure to work with you Julie, thank you for the kind words. The PlumbGas Team

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