Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Original sink arrived with a crack through it and didn't notice until opened by the fitter. Got onto the store and a new sink was dispatched the same day for next day delivery. Excellent service.
Company replied
Looking for salt tablets online. Came across Plumbing Superstore offering a good price. 1st time using this company but not the last. Speedy delivery. Phone call to arrange delivery day. Offer of c... See more
Company replied
An absolutely fantastic company. The lady I spoke to on the phone was amazingly helpful and knowledgeable. She took the time to fully understand my needs and put together a package which was just perf... See more
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Company details
- #27 of 52 best companies in Plumbers' merchant
- #49 of 113 best companies in Bathroom Supply Shop
- #38 of 51 best companies in Boiler supplier
- #40 of 73 best companies in Heating equipment supplier
- #7 of 8 best companies in Pipe supplier
About PLUMBING SUPERSTORE
Written by the company
Who are we?
PLUMBING SUPERSTORE is the UK's largest online supplier of quality plumbing materials and bathroom supplies. Aimed at providing customer satisfaction and convenient shopping for all your plumbing supply needs.The brands you trust
We offer a vast array of choices from leading brands in the industry such as John Guest Speedfit, Geberit, Pegler Yorkshire and more.Expert advice
Local to Durham or the surrounding counties? If you prefer the in-person approach, you can pick up your deliveries from us and discuss your plumbing supply needs at our trade counter in Darlington! We deal with customers across the UK, so our professional team will be happy to assess your requirements and support you whether you prefer a phone call or face-to-face.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Contact info
Plumbing Superstore, Hannah Court, Unit 1 Business Park, DL3 0AW, Darlington, United Kingdom
- 01325488588
- sales@plumbingsuperstore.co.uk
- plumbingsuperstore.co.uk
4.6
Excellent
7k reviews
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Don't believe delivery times quoted
Ordered with the delivery times stated as 1 - 2 days but the delivery took over 2 weeks with no communication from the company
21 June 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Good afternoon Grant,
I am sorry that your order took longer to arrive than expected. So that we can investigate this further, if you could kindly email sales@plumbingsuperstore.co.uk along with your order number, we shall be happy to help.
We look forward to hearing from you soon.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Kerry,
Many thanks for the 5 star review. I am glad to hear that this reached you quickly.
We hope to see you again in the future.
Kind regards,
Phil.
Superb
Superb, placed order, realised on confirmation one item must have been out of stock, contacted as needed for next day, they instantly removed said item & dispatched next day delivery.
Brilliant service & kept informed throughout.
18 June 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Hi Paul,
Thank you for taking the time to leave such an excellent review. We're glad to have been able to help, and hope to see you again in the future.
Kind regards,
Phil.
Prompt and accurate
Prompt confirmation of my order with despatch same day and delivery next day, a day ahead of expectation. Fantastic & Accurate Service definitely worth a couple of extra ££'s
Easy ordering process
17 June 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Hi Kevin,
We are so happy to hear you had such a positive experience with our service and ordering process. Thank you for your wonderful feedback!
Kind regards,
Phil.
Disappointing on this occassion
Order placed, then a few days later receive email saying some items out of stock.
I call and request items in stock be sent with other items to follow.
First delivery contains incorrect items.
I call and I am told to provide a photo of incorrect items then a return can be organised and correct items can be sent.
I provide photo.
Return label is emailed to me.
Then told correct items are out of stock.
I choose to change my installation to use incorrect items as now running out of time.
Difference in price between items has been refunded and other out of stock items have been sent.
Overall, disappointing on this occassion.
27 May 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Hi Mark,
We appreciate you sharing your recent experience with us. We are truly sorry to learn about the series of issues you encountered, from the out-of-stock items and incorrect delivery to the subsequent challenges with replacements.
We understand how frustrating this process must have been, especially given your time constraints for installation.
Apologies once again, and we hope to see you again in the future.
Kind regards,
Phil.
Specialist parts in stock
Specialist parts in stock. Cheap prices. Very helpful friendly staff. My favourite plumbing supplier!
2 June 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Hi A Bergs,
We're so glad you found our staff helpful, and the items that you need! Thank you for your kind words, and we hope to see you again in the future.
Kind regards,
Phil.
That' not in stock
I choose this place because they had all i wanted in stock- or rather- they didn't tell me they were out of stock on some of it. So I placed the order and got half the order, other half, I found out due the following week. Ring customer cancel job. Wont use them again!
1 June 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Hi Mark,
We appreciate you sharing your experience. We understand your frustration with the order not being fully in stock as expected. We apologise for this, and if you do need anything else in the future, please let us know.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Simon,
We are very happy to see your positive feedback. Thanks for the five stars! We hope to see you again, and thanks for shopping with us.
Kind regards,
Phil.
My order was out of stock but the…
My order was out of stock but the company kept me well informed and as soon as new stock was received the item was sent next day delivery. Good customer service.
6 June 2026
Reply from PLUMBING SUPERSTORE
Hi Robert,
Apologies for your order originally being out of stock! We appreciate your patience and your kind review.
If you need anything else in the future, please let us know, and we shall be happy to help.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Steve,
We're so glad you had a great experience with our service! Thank you for your kind words.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi MK,
Thanks for taking the time to review us. We're glad you had a 5 star experience, and if you need anything else in the future please let us know.
Kind regards,
Phil.
Absolutely amazing service
Absolutely amazing service. Ordered late night, arrived before 10am the next day!
9 June 2026
Reply from PLUMBING SUPERSTORE
Good morning,
Thank you for taking the time to leave us this 5 star review. We're glad this reached you so quickly!
If we can assist with anything else in the future please let us know.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Neil,
Many thanks for your 4 star review. We're glad to see that you're happy with your order, and hope to see you again in the future.
Kind regards,
Phil.
It turned out (my fault) I'd got the…
It turned out (my fault) I'd got the wrong part.
I spoke to Dave who was very helpful and there was no hassle at all about the return.
Great service
2 June 2026
Reply from PLUMBING SUPERSTORE
Hi Peter,
Many thanks for the review. I'm glad Dave was able to assist with getting this resolved.
We hope to see you again in the future.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Peter,
Thank you for your review! We really appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Duncan,
Thank you for the review! We massively appreciate it.
Kind regards,
Phil.
Easy to use site
Easy to use site, fast delivery, quality product . What else do you need? My new go to.
9 June 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Hi Stephen,
Excellent news! We look forward to seeing you again in the future, and appreciate the 5 stars!
Kind regards,
Phil.
The products turned up on time
The products turned up on time, exactly what I ordered and a very good price.
7 June 2026
Reply from PLUMBING SUPERSTORE
Hi Simon,
Glad to hear that this arrived on time and as expected. If you require anything else in the future, please let us know.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Jon,
Thank you for the 5 star review, we really appreciate it!
Kind regards,
Phil.
For iron pipe shelf
I was looking for material for an iron pipe shelf. It is much cheaper here than anywhere else, the delivery is fast and precise, the ordered goods correspond to the descriptions and are in perfect condition. I am very satisfied with their service, I can only recommend them.
7 June 2026
Reply from PLUMBING SUPERSTORE
Hi Gergely,
We're so happy to hear you found our materials for your iron pipe shelf to be a great value and that our delivery was fast and precise. We appreciate your kind words and recommendation!
Kind regards,
Phil.
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