Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Original sink arrived with a crack through it and didn't notice until opened by the fitter. Got onto the store and a new sink was dispatched the same day for next day delivery. Excellent service.
Company replied
Looking for salt tablets online. Came across Plumbing Superstore offering a good price. 1st time using this company but not the last. Speedy delivery. Phone call to arrange delivery day. Offer of c... See more
Company replied
An absolutely fantastic company. The lady I spoke to on the phone was amazingly helpful and knowledgeable. She took the time to fully understand my needs and put together a package which was just perf... See more
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Company details
- #28 of 53 best companies in Plumbers' merchant
- #51 of 113 best companies in Bathroom Supply Shop
- #39 of 51 best companies in Boiler supplier
- #41 of 73 best companies in Heating equipment supplier
- #7 of 8 best companies in Pipe supplier
About PLUMBING SUPERSTORE
Written by the company
Who are we?
PLUMBING SUPERSTORE is the UK's largest online supplier of quality plumbing materials and bathroom supplies. Aimed at providing customer satisfaction and convenient shopping for all your plumbing supply needs.The brands you trust
We offer a vast array of choices from leading brands in the industry such as John Guest Speedfit, Geberit, Pegler Yorkshire and more.Expert advice
Local to Durham or the surrounding counties? If you prefer the in-person approach, you can pick up your deliveries from us and discuss your plumbing supply needs at our trade counter in Darlington! We deal with customers across the UK, so our professional team will be happy to assess your requirements and support you whether you prefer a phone call or face-to-face.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Contact info
Plumbing Superstore, Hannah Court, Unit 1 Business Park, DL3 0AW, Darlington, United Kingdom
- 01325488588
- sales@plumbingsuperstore.co.uk
- plumbingsuperstore.co.uk
4.6
Excellent
7k reviews
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arrived on time in good condition
10 March 2026
Reply from PLUMBING SUPERSTORE
Good morning,
Thank you for your review! We are pleased that this arrived as expected to allow you to continue with your work.
We hope to see you again in the future.
Kind regards,
Phil.
I ordered a condensation trap for a…
I ordered a condensation trap for a boiler on the 2nd March. Today is the 9th March. I have not received any information about my delivery so I called them today. They've told me my order hasn't even been processed yet. So once they've processed it, it can still take at least 5 more days to get to me and that's not even guaranteed. I've cancelled my order. Il never use this company again. They can't complete a small simple order or let customer know what's going on. So don't bother.
Refund Date
10 Mar 2026
Refund Number
PSRF-0101780-10415
Order Number
PS-0101780
VAT Number
495 5032 73
Edited after response
9 March 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Good Afternoon,
Thank you for taking the time to leave a review.
I do sincerely apologise about the delay with your order and how long it took to be processed. This is extremely unusual as orders are usually processed the same day or the following day after they have been placed.
I would usually investigate what happened and look in to a resolution, however as you have provided no order details I am unable to locate this order.
Please do accept our sincere apologies for the trouble this has caused for you.
Kind Regards
Samantha
Negative reviews do not appear on their…
Negative reviews do not appear on their clickbasin.co.uk website (which they now own). The items on sale are of very poor quality. The basin plug disintegrated after only two years of use and lead to a very expensive visit from the plumber.
9 March 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Good Afternoon,
Thank you for taking the time to leave a review.
I am so sorry you have experienced problems with the items you have ordered from us. As you have not provided your order details I am unable to look in to this for you.
If you wish for us to investigate this please email feedback@cmostores.com.
Kind Regards
Samantha
Reply from PLUMBING SUPERSTORE
Good morning Viviene,
Thank you for taking the time to review us! We really appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Friendly polite service very helpful
25 February 2026
Reply from PLUMBING SUPERSTORE
Hi Mark,
Many thanks for the 5 star review! We're very grateful, and hope to see you again in the future.
Kind regards,
Phil.
Good product for better price
Good product for better price, excellent delivery. Will do the business again. I will recommend them.
24 February 2026
Reply from PLUMBING SUPERSTORE
Good afternoon H R,
Thank you for the 5 stars and the recommendation! We really appreciate it, and are pleased to see that this reached you at a good price.
Kind regards,
Phil.
Disappointed
The purchase went well, but the delivery driver left before we had chance to inspect the cabinet. We are in a new home so didn’t open it immediately, but when we did, the corner of the mirror was broken and cracked. This was so disappointing. However, the company were really helpful and are looking into it for us.
23 February 2026
Reply from PLUMBING SUPERSTORE
Hi Kate,
It is very disappointing to hear that your item was damaged. I am glad our team were able to look into it, and we thank you for leaving us 3 stars!
We hope to see you again in the future.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi KS,
We are pleased to see that you found the website easy to navigate. Thanks for leaving us 5 stars, and we hope to see you again in the future.
Kind regards,
Phil.
I got exactly what I ordered
I got exactly what I ordered and the staff were most helpful. My delivery was next working day by a driver that went out of his way to help . Will be using them again and recommend the company.
23 February 2026
Reply from PLUMBING SUPERSTORE
Hi Frank,
Brilliant to see that the driver and our team were helpful. Thank you for taking the time to review us, and we hope to see you again.
Kind regards,
Phil.
Very quick dispatch and delivery
Very quick dispatch and delivery. Excellent service thanks
1 March 2026
Reply from PLUMBING SUPERSTORE
Hi Gordon,
Thank you for taking the time out of your day to review us!
We hope to see you again in the future.
Kind regards,
Phil.
Great customer service
Great customer service. I needed to interact with then and the comms were prompt. For me this is top factor on who I shop with.
26 February 2026
Reply from PLUMBING SUPERSTORE
Hi Pete,
Excellent news. I am glad to see that you were kept updated promptly. If you need anything else in the future, please let us know - we're always more than happy to help.
Kind regards,
Phil.
Good products at competitive prices.
Good products at competitive prices.
Customer Service was very communicative and helpful with updates on the order.
Would recommend.
26 February 2026
Reply from PLUMBING SUPERSTORE
Hi Gian-Marco,
Thank you for the 5 stars and the recommendation! We appreciate it, and appreciate you choosing to shop with us.
We hope to see you again.
Kind regards,
Phil.
Reply from PLUMBING SUPERSTORE
Hi Tony,
I am glad you found us helpful, and that things were done promptly. We appreciate you reviewing us, and if we can help with anything else in the future, please let us know.
Kind regards,
Phil.
Delivery was faster than expected
Delivery was faster than expected. Product as described. Correct accessories recommended.
10 February 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Hi Kate,
Thank you for your review. I am pleased to see that we were able to get the items to you quicker than expected. We understand the importance of getting items out quickly, and are glad you got to experience this first-hand.
We hope to see you again in the future.
Kind regards,
Phil.
Great Service
Good price. Slight issue receiving wrong part. But resolved quickly and correct part sent out very quickly. Very happy with service.
16 February 2026
Reply from PLUMBING SUPERSTORE
Hi Zeppi,
Apologies for the initial error! I am pleased that we were able to get this resolved, but if you need any further assistance please let us know.
Kind regards,
Phil.
Very quick delivery and item in perfect…
Very quick delivery and item in perfect condition.
23 February 2026
Reply from PLUMBING SUPERSTORE
Hi Ian,
Great to see that this reached you in perfect condition without compromising on delivery speed.
We appreciate you taking the time to review us, and look forward to seeing you again in the future.
Kind regards,
Phil.
New Customer
Had exactly what I needed and delivered on time. No problems ordering on the website. Clear pricing and delivery terms.
22 February 2026
Reply from PLUMBING SUPERSTORE
Good afternoon,
Thank you for leaving us 5 stars! We massively appreciate it!
Kind regards,
Phil.
Awesome service and delivered next day
Awesome service and delivered next day. Also best prices on line for what I was looking for. Many thanks
21 February 2026
Unprompted review
Reply from PLUMBING SUPERSTORE
Hi Simon,
Fantastic to see that we were able to get this to you so quickly. I hope this helped you to complete your project on time - and if you need anything else in the future please let us know.
Kind regards,
Phil.
Excellent supplier
I bought 4 packs of Luvanto LVT flooring. Great website very easy to navigate, good description of goods. Ordered and delivered within two days and my order was very well packaged to prevent damage.
Would definitely recommend Plumbing Superstore.
22 February 2026
Reply from PLUMBING SUPERSTORE
Hi Anthony,
Thank you for your 5 star review and recommendation! It is great to see that the website was easy to navigate, and that the items reached you quickly.
If you need anything else in the future, please let us know and we shall be happy to help.
Kind regards,
Phil.
Easy to select the product on the web…
Easy to select the product on the web site.
Good products, competitively priced, delivered on time.
11 February 2026
Reply from PLUMBING SUPERSTORE
Hi Keith,
Thank you for the 5 star review! We are happy to see that the website was easy to navigate, and that everything went to plan with your order.
We hope to see you again in the future.
Kind regards,
Phil.
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