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Review summary

Created with AI, based on recent reviews

Looking at 194 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the app and its user experience, citing frequent freezing, buffering, and issues with video and audio synchronization. Customers also reported that the app often fails to remember what they were watching, leading to frustration. The service is further criticized for its aggressive and repetitive advertising, with some finding the number and placement of commercials excessive and disruptive. However, some customers also noted that despite the technical issues, the platform offers a good selection of shows and movies, many of which are available on-demand and for free. A few people mentioned that they appreciate the variety of content and the fact that there are fewer commercials compared to cable or other streaming platforms.

What people talk about most

Marketing

Customers expressed significant dissatisfaction with marketing. Many reviewers reported an excessive number... See more

Application

Reviewers express significant dissatisfaction with the app, citing frequent freezing, stuttering, and... See more

User experience

People report negative experiences with user experience, citing constant freezing, buffering, and black... See more

Product

Clients share ambiguous opinions on the product. Many reviewers appreciate the free access to a wide... See more

Service

Consumers find service to be negative, expressing significant dissatisfaction. Many reviewers report that the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Every time I put it on it's always cutting in and out buffering, repeats. A lot of times it'll just stop for what seems like minutes.Too frequently pop up saying "we're having trouble playing this ti... See more

Rated 2 out of 5 stars

Use Pluto with Roku stick. Frequent auto change of shows, total pain to get back to show I was watching then 14 commercials later I can find the point where it changed shows. Also unlike the 4 other s... See more

Rated 2 out of 5 stars

I've used Pluto with both Firestick and Roku and with both, Pluto will automatically change the channel back to whatever channel I watched previously. Its quite frustrating. Also, it rarely remembers... See more

Rated 2 out of 5 stars

They are shooting themselves in the foot. Started watching it from the beginning but avoid it now due 100% to the amount of commercials. Much worse than Over The Air tv. Just their regular shows a... See more


Company details

  1. Media & Publishing

Information provided by various external sources

It’s Free TV. Download the app now to start watching 100+ live TV channels, full of the TV shows, movies and internet videos you love.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love pluto tv so much!

Love pluto tv so much!! It has some of the best shows and movies from the best eras of television! There are never any issues with streaming and the adverts arent no where near as annoying as other streaming apps like youtube!

27 December 2025
Unprompted review
Rated 1 out of 5 stars

This streaming platform is breaking my…

This streaming platform is breaking my tv. All i want to do is watch the IT crowd with my boyfriend and every time we try to play it, the screen goes black, i try turning it off and on again (IT crowd reference) and then i have to reset the box. Pluto is literally crashing my tv. do better thanks

26 December 2025
Unprompted review
Rated 2 out of 5 stars

The Pluto TV service has declined in its current form ..

The Pluto TV service has problems with the Firestick mostly repeating to load a segment until you change the channel and return to the initial channel. The other issue is the repetitive ads, much on subject matter that is of no interest to me and anyone in our household. The amount of ads has really increased and makes Pluto a secondary or third choice in my viewing habit.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Pluto is complete rubbish now

Pluto is complete rubbish now. A majority of it is repetitive. Good shows/movies only last so long. There are too many ads, and now it's getting political. We don't need to see that nonsense.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Like another review said. Lots of commercials and the type of commercials even worse. They put politics on the commercials where they’re supporting the current administration. They need to be more neutral about their contents on political commercials. Makes me sick the kind of political commercials they put. Not interested. I’m done with them. Intolerable

11 December 2025
Unprompted review
Rated 2 out of 5 stars

Fix the volume, please. I’m begging here.

I’m an old bird who enjoys old tv series and movies. Sure, there are glitches (freezing, etc.) but my major complaint is volume: show COMMERCIALS show COMMERCIALS and so on. I have to crank up to hear anything on a show/movie, except for gunshots and bombs, then hurry up to lower the volume because the commercials are so loud my neighbors complain. I live in an apartment so the acoustics aren’t the best to begin with, but damn, can they make the shows/movies as loud as the commercials or lower the commercials to the same decibels as the show/movies? I guess it’s true that you get what you pay for but honestly I don’t want to patronize any company that feels it has to shout at me for attention. Take that as you will, Pluto.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Continues to freeze up

Continues to freeze up, blank screen, continued error messages, can't play the video, it's having trouble with my selection, etc. Worst app on TV AND they charge for customer service help...deplorable!

8 December 2025
Unprompted review
Rated 2 out of 5 stars

You get what you pay for

You get what you pay for. You pay nothing, you get nothing. Continues interruptions, freezing up, etc..I would have more respect if they charged me with a better experience

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Appearance of fraud …

We thought we had found a really interesting british film of historic importance . Then trying to find this seminal film about true British spirit on wartime it again we are faced with a measly dodgy looking screen asking for all giving all our details whilst offering us free viewing. So evil and dodgy and unethical looking is that it appears to be obviously fraud. We went elsewhere

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Pluto TV ALWAYS cuts out

Pluto TV ALWAYS cuts out, do not waste your $$ I work in IT, there is NOTHING wrong with my Network. Shows are impossible to watch.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

I was excited about Pluto TV

I was excited about Pluto TV. Overall I found it offered a decent selection of TV and movies to supplement other premium services I have.

Unfortunately on Roku TV it causes more frustration than entertainment.
Cuts out, program stops and goes back to main menu, buffering and sound can be off.

Restarting, reinstalling, etc doesn’t help. I have a Gig of internet speed and ALL other apps operate with no problem.

Having to restart from many menu every 10 to 15 is ridiculous.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

The only programs I enjoyed were Cheers…

The only programs I enjoyed were Cheers and Fraser. You have since changed it all to constantly repeat itself. Seriously. My soul. At least allow each program play from beginning to end. Who wants to watch the same show repeat itself for over a week.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

The last straw

The last straw

Having put up with a crappy menu, freezing and stuttering and repeated requests to sign in so they can monitor, collect and sell your viewing habits. they finally pulled the favorites in an effort to enforce logging on.

Their greed has overcome any convenience they might have offered, Pluto TV is NOT free TV and it's not even USABLE TV much of the time.

I look forward to hearing of their inevitable bankruptcy.

19 November 2025
Unprompted review

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