PM Law Reviews 

357
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company, PM-Law, has now closed and is under criminal investigation for fraud. They were the most incompetent lawyers that I have dealt with. If you are dealing with a lawyer who l... See more

Rated 5 out of 5 stars

After trying to deal with two issues ourselves which was causing a lot of stress and worry, a friend recommended PM Law. We were referred to Samantha Ibraham who has been outstanding. She instantly ga... See more

Company replied

Rated 1 out of 5 stars

One of worst experiences I’ve ever received from ANY law company! Made my last 3 years a complete nightmare for me . Awful customer care and don’t care what the do to you case or anything. Never answe... See more

Rated 5 out of 5 stars

Twice ive used PM Law now & i can honestly say …… I wouldn’t use anybody else ! Both times was regularly kept up to date with progress, simple process’s to follow when required & great frien... See more

Company replied

Company details

  1. Legal Services
  2. Lawyer
  3. Personal Injury Lawyer

Written by the company

We’re experts in personal injury, medical negligence, employment law, wills, probate and trust, civil litigation and more. Our focus is on making the legal process as simple as possible for all our clients. We strive to avoid jargon and to keep you informed at every step of your journey so you will always be clear about what’s happening and where you stand. We have nationwide reach from our head office in Sheffield and because we’re specialists, you can be sure that you’re getting the best possible support from our experienced team.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(357)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Claim

Denise and Tim were excellent during the whole process. They responded promptly to any queries I had and offered advice and support when needed. They kept me informed throughout, even with the slightest update.
I would thoroughly recommend their services and that of the company.

14 April 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great feedback.

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative guiding us through the process of writing our wills

27 March 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the feedback.

Rated 5 out of 5 stars

Outstanding service

I had the pleasure of working with Helen Laycock for over three years to recover unpaid money from a rental default. I can confidently say that the service I received was exceptional. Helen was extremely knowledgeable, professional, and thorough throughout the entire process. She provided me with regular updates and was always available to answer any questions or concerns that I had. I never had to chase her for responses.

What impressed me the most was Helen's dedication to my case. Despite the multiple and complex challenges we faced, she never gave up and remained persistent in her efforts to get me the desired outcome. Through her hard work and expertise, I was able to receive favourable judgement.

Thank you again Helen for your hard work and for helping me through this difficult time.

5 April 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great review Mr Pandya.

Rated 5 out of 5 stars

Excellent legal support

Our lawyer was patient and supportive and provided us with appropriate legal advice when it became necessary. She also gave us time to reflect when we felt under stress.
When we felt ready to act she drafted an incisive letter that generated an immediate and positive result.

31 March 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the lovely review.

Rated 5 out of 5 stars

Andrew Lee from pm law was extremely…

Andrew Lee from pm law was extremely well educated inn his profession, and guided me step by step with what and how things worked ,I was pleased with all his help an amazing work ethic, I would recommend PM law to any one In need of the best and most professional help .

17 March 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great feedback.

Rated 1 out of 5 stars

Horrific firm

Horrific firm. Didn’t pay off my mortgage for 4 months. Kept hold of my money. Made me go in default now unable to get a mortgage so basically homeless due to their negligence. Myself and two young children sleeping on peoples floors

19 January 2023
Unprompted review
Rated 1 out of 5 stars

Left very dissatisfied

I was very dissatisfied with the handling of my legal issue. Emails were ignored along with a complaint I made. I felt the solicitor had no empathy for my situation and was more interested in running a conveyer belt claims regime. I would never use this company again.

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Helen - Super efficient professional

I engaged PM Law to deal with a tenant dispute, I found Helen to be polite, efficient and extremely knowledgeable, she acted with diligence and at a very fast pace and as such I have no hesitation in giving a five star 100 % recommendation

2 March 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great review.

Rated 5 out of 5 stars

PM Law offers and outstanding service

Simon and Caroline have been super helpful. They have always been there to take my calls, responding to my concerns and kept me informed along the way regarding my case! PM Law is a company that will go and beyond to achieve the best for you, I cannot recommend them enough.

2 March 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the lovely feedback.

Rated 5 out of 5 stars

Excellent service provided by Andrew Lee and his team

Because of covid restrictions my compensation claim from 2019 became protracted. However Andre Lee made sure I was kept fully informed of developments and progress, chasing up medical reports where necessary and was persistent in ensuring I received fair compensation. Very impressed with service Andrew provided.

1 March 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great review.

Rated 5 out of 5 stars

Excellent

Very easy and well structured process, communication was great and very efficient. Would definitely recommend.

1 March 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great feedback.

Rated 5 out of 5 stars

I am very satisfied with the work tha Naomi Ledger from PM Law LTD did.

I am very satisfied with the work that this company did in connection with my claim for damages after a car accident. All the time I was informed that the request is being made and that everything is moving forward. And I am satisfied with the final result. I recommend this company as professionals. Thank you very much Naomi Ledger from PM Law LTD

25 February 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the lovely review.

Rated 5 out of 5 stars

PM law are a fantastic service

PM law are a fantastic service. I honestly can not thank them enough for making what could have been a very stressful experience completely seamless. I worked with Hannah who in every sense of the word is fantastic at her job. She kept me fully informed about everything and explained things I didn't understand clearly.
Highly highly reccomend their services.

23 February 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great feedback.

Rated 5 out of 5 stars

Tim Halksworth was superb

Tim Halksworth was superb from start to finish. Very responsive and negotiated very well on my behalf, to ensure I received the appropriate level of compensation after a badly driven police car put me in hospital. He was very knowledgeable and experienced and ensured everything was done as it should be. Would recommend unreservedly.

14 February 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great feedback.

Rated 5 out of 5 stars

Helpful and knowledgeable

After an accident I was helped by Lianne at PM Law and she was excellent.
Lianne Southwell guided and helped me understand the steps taken and answered all my queries.

14 February 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the lovely review.

Rated 5 out of 5 stars

Very helpful

Very helpful. Kept me up to date throughout.

8 February 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the review.

Rated 5 out of 5 stars

Total waste of time, so unprofessional

I put five stars just to get this review to the top, I would give them minus 5 stars. Very unprofessional, had my personal injury claim with them for a year, ceri Shaw who was supposed to deal with it, never answered any e mails, they have now announced after a year they don’t think I have a claim, another solicitor took up the claim and say that the hospital did except they put wrong pins in my finger.personally speaking they don’t seem to know what there doing, plus the people working there seem to be part time, very very stressful dealing with this company, please don’t believe their nice talk when first talking with you to get buisness off you

27 January 2023
Unprompted review
PM Law logo

Reply from PM Law

We are disappointed to read your review. You did contact us in January 2022 but at that stage we had to recommend that you first raised a complaint through the hospital’s PALS process. Having done so you instructed us in April 2022 with a view to making a claim, but we were only able to fully assess the merits of your claim after we received your medical records and further information from you at the end of October 2022. You will of course appreciate that we had to undertake a detailed analysis of the evidence before providing advice. We wish you all the best with your claim.

Rated 5 out of 5 stars

Wills and probate

Recently renewed wills. Was a little complex and looked for a local company. PM Was recommended to me and dealt with Toni Cheetham and her team. Great service understood needs paperwork spot on and great value for money. Well done PM

25 January 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great review.

Rated 5 out of 5 stars

I contacted PM Law following an…

I contacted PM Law following an accident in work 18 months prior, after a few questions I was contacted again by one of the solicitors, It has been a lengthy process BUT throughout the duration of the claim PM Law have been informative, very clear regarding the process. prompt contact when hospital appointments were made, when assessments had been received by them. Settlement was agreed by the 3rd party & I was advised how long it would take to receive. They really have been excellent throughout the entire process. I highly recommend PM Law So many companies I have seen advertised since take a percentage of your settlement IF they win. Check the small print for yourself & your options. You'll be hard pushed to find a better representative.

9 January 2023
Unprompted review
PM Law logo

Reply from PM Law

Thank you for the great review Laura.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look