PMT Online Reviews 

Excellent around. Very fast deliver. Instrument was setup well very happy.

Amazing foldaway piano at a great price, excellent quality. This makes playing music so accessible. And it has headphones, so i can practice in privacy (and doesnt drive my husband mad). All communications with the comoany were good and timely. Well done PMT

Simple and easy, plus quality and great value.

Would have given 5 star but next day delivery came a day late

Great choice of products. Good site. Easy to order item.

Super helpful and easy going staff and they had the discontinued pedal I wanted (second hand) cheaper than anywhere online.

Great to deal with . Loads of products and great pricing . Swift delivery options too

Product arrived well packaged and undamaged.
Problem with delivery using Parcelforce was resolved by PMT for me, who were easy to get through to on the phone, genial and helpful.
It would probably be worth it to switch from Parcelforce entirely imo.
First time buying from PMT, won’t be the last.

Great selection of products at great prices. Easy to use website giving lots of choices.

Very prompt delivery as promised and the amplifier is perfect (as it should be, of course).

So all well, no problems, five stars

Outstanding: now THIS is what customer service means!

The exceptional service willingness and in-store personal attention of the Birmingham team are great. Telephone accessibility is very good and there is great understanding of special circumstances / demands.

The staff are also extremely friendly, not just because you are a customer, but really mean and genuine. They clearly enjoy their work and the customer contact that comes with it. A great experience in a wonderful shop, where I snapped up a great offer that made a 40-year-old wish come true better than I ever imagined :-) Too bad I can't just go from Maastricht to Birmingham for a moment every now and then…

Thank you, guys!

Really polite helpful and very fast service

Absolutely shocking service, ordered a guitar, told would be delivered next day, never arrived. Had to call them to find out where it was, they didn’t seem at all apologetic for letting me down, didn’t offer any compensation. Told them I would like a refund and was informed I had to wait until they got the guitar back despite it never being in my possession.

It gets stuck on a page .
You can't navigate backward or forward..so it took me hours to get it done

Great service and never rushed when visiting the store
Lots of advice when needed and friendly staff

Excellent customer service, very quick delivery by parcel force. One of the ordered items was missed off the first delivery, but PMT kept me informed and it was express delivered the following day. The guitar amp and footswitch were pre-used, but both items were in excellent condition with no signs of being used, and work perfectly.
PMT are an excellent company to deal with, and I would highly recommend them.

I was in the Newcastle store earlier today. I got some great advise on Mics and speakers from Gaz. Much appreciated.

Great choice of guitars, and payment options :)

24hr Express delivery took 4 days and the company isn’t actually sent the item due to the barcode being unscathed. It took for me to chase the item to find this out or id still be waiting for it. £400 spent and Anderson’s would have had it here next day. Shocking company and not the first time this has happened d