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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers reported issues with refunds and claims, often finding the process difficult and unsatisfactory. There were also consistent complaints about customer service, with many people experiencing unhelpful responses or a complete lack of communication. Some people were dissatisfied with the payment process, encountering complications when trying to withdraw funds, particularly when using bank accounts. Additionally, some reviewers noted that response times from customer support were often slow or non-existent, leading to frustration and unresolved issues.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues with withdrawals and withheld funds.... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report issues with refund eligibility, with... See more

Claim

Customers consistently note negative experiences with claim processes. Many reviewers report that their... See more

Customer service

People report negative experiences with customer service. Many customers express dissatisfaction with... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers express gratitude for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am happy to trade from Pocketoption platform. I have a piece of advice to those who are complaining that you need to respect the rules of Pocketoption. For I have received my money after few minutes... See more

Company replied

Rated 2 out of 5 stars

Dear PO Trade Team, Thank you for responding to my review. However, I would like to clarify several important points regarding your state... See more

Company replied


Company details

  1. Investment service
  2. Alternative Financial Services
  3. Cryptocurrency Service
  4. Finance broker
  5. Investment company
  6. Non-bank financial service

Written by the company

PO Trade is designed to ensure a smooth and comfortable trading experience for traders of all levels. It’s achieved through years of experience and continuous innovation, which are driving factors that define our trading services. We offer complete freedom of choice, with numerous instruments, multiple trading modes, and versatile financing opportunities. Gain access to more than 100 assets and three different trading modes available on our proprietary trading platform. Each mode has a demo account option to elevate your trading experience and ensure a smooth transition into a live account. Here, traders can find what they are looking for to trade how they want, and we are here to support them every step of the way. Join the community of traders with PO Trade today to gain even more opportunities.


Contact info

3.6

Average

TrustScore 3.5 out of 5

904 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pocket Option is Review from me is 5…

Pocket Option Review from me is 5 Stars!

I have been trading with them around 3 Months from now and I absolutely love it!
There is not many option broker out there how u can trust and work such a nice way.
Web platform work nicely, all the tools what u need to execute trades and what I love it most is how great them mobile app works.
Beautiful work overall what they have been done.
Withdrawal process is fast. I have been withdraw multiple times and even couple times inside one day, everything works nicely.
Support answering fast if needed and they are very helpful.

If u are searious trader and look reliable partner than Pocket Option is one of them for sure!

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Fast withdrawal

Pocket option is beginner friendly. After the necessary verification withdrawal was done seamlessly. It is a genuine trading app and It is worth trying.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

This is the real deal!!!

I grew my account from 50usd to 2000usd in 1 week and was able to get my money in 2 days. This is not a scam. It works!!! Happy trading!!! Also, the AI trades have excellent winning statistics!!! I made 600 in 30mins with the AI trade option.

20 September 2024
Unprompted review
Rated 4 out of 5 stars

PO is one of the best trading…

PO is one of the best trading platforms. My account was blocked for creating double accounts. Their support services are always in touch and guided me through how to close other accounts and do the selfie verification. Was Scared my fund will be seized but they finally released my funds. I love this platform and am learning smoothly, security top notch.

16 September 2024
Rated 5 out of 5 stars

Great experience

Im very happy to share my great experiencia with pocketOptions. Easy way to withdraw, partiera with great experiencia.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

Pocket Option is a Boss on it’s own…

Pocket Option is a Boss on it’s own when it comes to security and an amazing platform for trading. Great platform design, and their Top Notch Customer Support. Love it. Try Pocket Option Now and it will be your No.1 platform for trading. 💪🏾💯🍃

14 September 2024
Unprompted review
Rated 5 out of 5 stars

I love the fact that pocket option has…

I love the fact that pocket option has quick and instantaneous transaction systems ,like I really appreciate the withdrawal process ,it was swift and effective plus thetrading platform is an all in one tradingwork station with verysimplistic yet crucial
trading functions like indicators,advice and not forgetting the rewards and bonus codes.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

My Honest Pocket Option review…

I would like to give my Honest review of Pocket Option,
I had retired from trading since 2019 and joined pocket option 1 month ago, I had seen some very alarming claims online that almost scared me away but I chose to try it anyway.

There are some nasty reviews out there that might discourage you from using the broker but truth be told all Trading Broker websites will have an army of negative reviews that are easily a result of not following the rules.
Free advice is before depositing and trading in any broker make sure you are operating in a country supported by the broker (in this case Pocket Option) and make sure you verify everything before you start depositing and trading, Verify Identity, Verify Phone number, Verify and comply with all requirements that way there wont be any limitations or problems once you make money.

I have personally tested Pocket option and can guarantee that you will indeed Withdraw just as easily as you deposited provided you follow the rules and verify everything in advance, My withdrawals don't even take an Hour, they get cleared in a few Minutes tops, I am earning a daily Income from Pocket Option and its simply Amazing,
They have a lot of useful Tools that help you easily analyze the market and even when I am not at home their mobile app works really well for me, 100% would recommend.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

The company has the simplest mode of…

The company has the simplest mode of trading which comes with the least risk of trading.many maybe wondering what company is this but it's pocket option withdrawals and deposit are done quickly to the conveniency of the trader

31 August 2024
Unprompted review
Rated 5 out of 5 stars

I'm Elvis from Nigeria I so much love…

I'm Elvis from Nigeria I so much love pocket option cus it's such a great platform. I've been able to place trades on the market and withdraw anytime I like. Thank you so much pocket option you've changed my life

8 September 2024
Unprompted review
Rated 4 out of 5 stars

I just created an account on pocket…

I just created an account on pocket option platform.its insane because I only deposit 15$ and I earn 94$ in just 2 days.
The why I earn only 94$ in 2 days because I am a beginner full.
But I earned that's why I love pocket option broker. ❤️❤️❤️

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, Good trading easy system, thank you to all person som work with Pocket option

3 September 2024
Unprompted review

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