Pocket FM - #1 Audio Series Platform Reviews 2,454

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the pricing structure, finding it to be excessively high and constantly increasing, making it unaffordable to complete stories. People also reported issues with the app itself, including problems with episodes not loading, progress being reset, and difficulties in navigating the content. Furthermore, consumers were unhappy with the payment system, citing disappearing coins and a lack of clarity regarding the cost to finish a story. Some people were dissatisfied with the user experience, mentioning concerns about the app's monetization strategy rather than providing a straightforward service. They also found the stories to be repetitive and slow-paced, with some even describing the content as amateur.

What people talk about most

Price

Customers consistently express dissatisfaction with pricing, citing that costs have increased significantly,... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers express frustration with the coin... See more

Application

People report negative experiences with the app. Many reviewers express frustration with hidden charges,... See more

Payment

Reviewers express significant dissatisfaction with the payment system. Many customers report unauthorized... See more

User experience

Clients share negative opinions on user experience, citing numerous frustrations. Many reviewers find the app... See more

Based on these reviews

Rated 2 out of 5 stars

I enjoyed listening to Pocket FM, even though it is definitely overpriced. But, suddenly, the platform and rules have changed. I earned coins from the offer Wall last night, and woke up to a new pla... See more

Rated 2 out of 5 stars

This company could have an easy way to contact customer service when a person is having an issue, but it appears there is no such department. The story I've been following doesn't always resume... See more

Rated 2 out of 5 stars

Be careful. High cost expense. Not value for money. Considering cost you would also expect better AI and clearer chapter separation, or narration with more voice differences. There are good stories wh... See more

Rated 2 out of 5 stars

I had a monthly Pocket FM unlocked 2 hours per audio book per day across the platform. This worked as advertised until last month. My subscription renewed on.9-8-25. Episodes were unlocked throug... See more


Company details

  1. Media company

Written by the company

Pocket FM is a leading audio series platform revolutionizing the way stories are told. The company has pioneered and nurtured the audio series category, an episodic form of storytelling, and presently has the most diverse audio series library. The platform offers a varied range of audio series across various genres, including drama, romance, horror, thriller, sci-fi, and more. With its strong blockbuster engine, the platform is consistently producing $10 million audio series. It curates personalized experiences for its 130 million listener community worldwide, ensuring that every story finds its perfect listener. It empowers talented writers and storytellers to thrive, fostering a vibrant community of 250,000 storytellers globally.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I like ek ladki ko dekha to.

First of all I liked a few of the episodes and later you ruined the voice of that series too.
That's why I am going to stop watching series.

9 April 2025
Unprompted review
Rated 1 out of 5 stars

If you guys want to shove your product…

If you guys want to shove your product down everyone's throats on YouTube through ads, how about actually having original ideas and not something a 3rd grader could easily come up with? It's clear you're as good as relying so heavily on AI stories, it's pathetic. I can't tell you how hard I rolled my eyes of how boring and bland some of these ideas are.

6 April 2025
Unprompted review
Rated 3 out of 5 stars

The stories they have are great

The stories they have are great. The voices are great. Whats not great is the prices of coins to watch episodes. Also they give you an option to watch ads to unlock the next episode however those ads often have no X to close so you have to close out and the ad you watched did not count.

3 April 2025
Unprompted review
Rated 3 out of 5 stars

Is Pocket FM a grift?

I was introduced to the Pocket FM audio series via a You Tube advertisement. The series "The Duke's Masked Bride" caught my interest so I subscribed to the app. However the required fees I am required to pay in order to continuously tune in to the audio series is expensive. Right now I am at episode 110 and have spent $19.11 in "coins" to continue listening. I have no idea how many episodes the series actually is. I have decided that $25 will be my limit. There are books and media subscriptions that cost less than this app.
To be fair I must say they offer free episodes if you want to continue listening the following day, however you will end up in the same place buying coins to continue listening and you will get switched to other stories that include ads. However I must tip my hat to Pocket FM for their marketing strategy and overall product! I tried it but unfortunately cannot afford it.

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Awful pacing and writing

The two romance series I have listened to are laughably bad. The problem in both stories is simply about failing to be upfront, and to communicate clearly. One character who quickly needs to raise tens of thousands of dollars for her adorable, critically ill (and very photogenic) child's surgery takes endless part time bar and club gigs instead of setting up a GoFundMe or taking out a loan. Her babydaddy is a multimillionaire who would happily just give her the money, yet to drag the story out she refuses to tell him he's the daddy. One of his family members tried to kill her earlier in the plot, yet apparently they suffered no consequences.

The other story involves a milquetoast who everybody dumps on. BUT, of course he is secretly a billionaire! Somehow his long suffering (and far less wealthy) wife has NO idea that he's rich! Good grief.

I finally had to stop watching. The writing is often amateurish and illogical. A story line that would normally take one hour to resolve is dragged out into dozens of episodes, each one more ridiculous than the last.

In addition, after a certain number of episodes you are suddenly no longer watching live action film-just still photos and captions. No way would I pay for a subscription.

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Don't do Free Time Wasting Assignments…

Don't do Free Time Wasting Assignments from them
They have an Interview. Give you task. In the end you get ghosted by the recruiter. They don't get back to you despite follow up e-mails and If you call they don't even receive your call and call you back. You put so much efforts and time in doing their task at least you deserve proper closer. Very Disrespectful and Wasting time of candidate. Would not suggest completing any task from them at all. Please stop doing tasks for such companies your portfolio is enough to judge your potential.

16 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look